Last role: Branch Manager · Al Rajhi Bank, June 2025 – November 2025

Seniority: Banking professional with ~15 years of progression from sales and operations roles at Alinma Bank to product, operations follow-up, and branch leadership, most recently as Branch Manager at Al Rajhi Bank; matches the resume’s “over 14 years” claim based on the dated history.

Skills: Operational process management, Branch management, Sales team leadership, Product and service development, KPI performance reporting, Banking compliance governance, Customer relationship management, Microsoft Office data analysis

Achievements: Improved customer experience by 20%, Achieved over 150% of sales targets, Increased customer satisfaction rate to 95%

Education: Bachelor's degree in Business Administration · Imam Abdulrahman Bin Faisal University, June 2020

Certifications: Retail banking fundamentals (First and Second Editions) · Saudi Central Bank, December 2020, Credit advisor (Second Edition) · Saudi Central Bank, February 2021, Financial crime test certificate (score 100%) · Saudi Central Bank, 2017


Last role: Data entry and data auditor · The Saudi House of Real Estate Evaluation Company, 2021 – 2021

Seniority: Early-career quality control graduate with ~1 year of data auditing experience in real estate evaluation data (2021), alongside a diploma in quality control building inspection completed in April 2026.

Skills: Data auditing, Data reporting, Compliance procedures, Technical reporting, Quality assurance documentation, Microsoft Office Suite, Analytical skills, Organisational skills

Education: Diploma in Quality Control Building Inspection · Leading National Academy, April 2026

Languages: Arabic · native; English · excellent


Current role: Quality, Development and Governance Manager – Volunteering Manager · جمعية الم, September 2025 – Present

Seniority: Early-career professional with ~2 years of experience in tourism and hospitality, progressing from Events Coordinator at جمعية الآثار والب (December 2024 – September 2025) to Quality, Development and Governance Manager and Volunteering Manager at جمعية الم (September 2025 – Present).

Skills: Quality management, Event management, Volunteering management, Strategy development, Report writing, Team training, Team leadership, Communication and relationships

Achievements: Improved performance through comprehensive review and development of quality reports, Strengthened compliance by applying approved systems and reduced regulatory risk, Organised integrated volunteer teams to achieve defined objectives and improve service delivery, Ensured operational transparency via periodic reports covering procedures and outcomes, Trained students on event tasks to support smooth execution and achievement of event goals, Produced detailed activity reports and recommended process and activity improvements

Education: Bachelor's degree in Tourism and Hospitality · King Faisal University, 2024; score 4.24/5

Certifications: Volunteering training camp · 2025, Sustainable Volunteering, Saudi Vision · from مؤسسة الأمير محمد بن فهد للتنمية الإنسانية والاتحاد العربي, Customer service · جامعة أم القرى - معهد البحوث والدراسات الاستشارية, 2025-11, Course on developing non-profit institutions · King Fahd University, 2024-12

Customer-focused professional with strong communication skills, event coordination experience, and a passion for delivering exceptional serv


Last role: Human Resources trainee · SMART SOLUTION GROUP, January 2026 – May 2026

Seniority: Early-career HR operations experience (~0.5 years) as a Human Resources trainee, focused on HR contract processing, employee record management, and Saudi labour compliance during the 2026 SMART SOLUTION GROUP stint (no prior dated roles listed).

Skills: Qiwa, GOSI, Mudad, HR contracts, Employee records, Medical insurance enrolment, Microsoft Office, Saudi labour compliance

Achievements: Processed 50+ employment contracts via Qiwa with 100% compliance with Saudi labour law, processed 30+ work permits via Qiwa, updated 100+ employee records in GOSI with 98%+ data accuracy, managed medical insurance enrolment and employee records for 100+ employees with accurate and timely processing, maintained HR documentation and employee files with 98%+ data accuracy and compliance

Education: Diploma in Human Resources Management · IMAM ABDULRAHMAN BIN FAISAL UNIVERSITY, score 4.65/5


Last role: Receptionist · Zara Clinics, September 2024 – January 2025

Seniority: Early-career, ~2 years in information management roles, progressing from internships in archives, documents, and library services to a healthcare receptionist position.

Skills: Front-desk management, Appointment scheduling, Customer service, Digital archiving, Excel reporting, Document drafting, Event coordination, Schedule and email management

Achievements: Achieved a 95% customer satisfaction rate, Reduced administrative time by 15% by accelerating registration for 20+ patients per day, Reduced average wait times by ~5 minutes through patient-doctor coordination, Processed ~30 legal files per day for paper-to-digital conversion, Drove 90% positive feedback for a two-day off-campus conference, Supervised 5 training courses for 25+ employees and speakers

Education: Bachelor of Information Science · Imam Abdulrahman Bin Faisal University, 2023 (score: 4.20/5.00)

Languages: Arabic · native, English · intermediate professional use

Certifications: Electronic Archiving (Imam Abdulrahman Bin Faisal University), Cyber Security, Advanced Excel, Microsoft Outlook, Labour education according to Saudi labour law, Introduction to volunteer work for organisations


Current role: Emergency Department Receptionist · Mouwasat Hospital, April 2025 – Present

Seniority: Has customer-facing experience across cashier and sales roles totaling 1 year 10 months (2 months + 1 year 8 months, calendar dates not stated) and progressed to Emergency Department Receptionist at Mouwasat Hospital since April 2025.

Skills: Microsoft Office, Time management, Communication, Computer and office systems, Work under pressure, Accuracy and attention to detail, Quick learning

Education: Diploma in Human Resources Management · Distinguished Higher Institute of Technology for Training, 2024

Certifications: Safety course according to American OSHA standards, Certificate of Experience

Languages: English · Good


Current role: Administrative and HR Coordinator · Ayed Eid Al-Osimi Co. for Geotechnology, 2025 – Present

Seniority: Progressed from Network Technician Intern (June 2024–August 2024) to Administrative and HR Coordinator (2025–present), building ~2 years of experience spanning HR administration and Saudi government digital-platform coordination.

Skills: HR administration, Administrative coordination, Saudi labour law compliance, Government platform management, Fleet coordination, Database management, Inter-departmental coordination, Staff supervision

Achievements: Reduced fuel costs by 15% via PetroApp fleet management, Reduced traffic violations by 50% through insurance, registration and renewal follow-ups

Education: CIPD Level 5 in human resources · Chartered Institute of Personnel and Development, Associate Professional in Human Resources (aPHRi) · HRCI, Diploma in Network Systems Management · Technical College

Certifications: Fundamentals of Microsoft Office 365 (Word, Excel, PowerPoint, Outlook), Human Resources Development, Project Management Fundamentals, Strategy Management, Supply Chain Management


Last role: Administrative Secretary · Dr. Sulaiman Al Habib Group, January 2025 – December 2025

Seniority: Administrative professional with ~15 years’ experience, progressing from customer service and technical support into administrative and HR welfare coordination roles across embassy, corporate, and healthcare environments; dated history runs from May 2011 to December 2025, aligning with the stated “over 10 years” experience.

Skills: Administrative support, Office administration, HR welfare coordination, Records management, Scheduling & calendars, Travel coordination, Customer service, Microsoft Office

Education: Bachelor of Secondary Education in English · Lipa City Colleges, 2002 – 2006

Languages: Arabic · basic


Current role: Maintenance Supervisor · ALTRAD, 2026 – Present

Seniority: ~5 years of experience progressing from trainee mechanical quality control inspector (Tecnicas Reunidas) to mechanical quality control inspector (Intertek), then moving into maintenance supervision (ALTRAD).

Skills: Leadership & team supervision, Report writing, Microsoft Excel, Time management, Problem solving, Communication, Customer service

Education: Diploma in Mechanical Quality Control Inspector · ITQAN Institute (3.42/4.00)

Languages: Arabic · native, English · native

Certifications: Project management course (Beginner to Project Manager) · Udemy, Leadership skills and applied team management · Alison, Fire safety awareness · Alison, Microsoft Excel formulas and functions · Alison, Professional receptionist essentials · Alison


Last role: Taxation intern and administrative coordinator · AL-HALLOUL AL-ARBEIH Financial & Management Consulting Company (SAFT), November 2025 – March 2026

Seniority: Early-career administrative and operations professional with roughly 1.5 years across hospitality front-office work and a taxation internship/administrative coordination role, ending in March 2026.

Skills: Office administration, Front office operations, Customer service, Administrative coordination, Documentation management, Reporting and reconciliation, Advanced Excel, Cross-functional coordination

Achievements: Maintained 100% accuracy in documentation, reconciliation, and daily operational reports, resolved customer inquiries and complaints professionally, improved document filing and record management for faster information retrieval, prepared operational reports with accurate records before submission, supported workflow improvements by resolving documentation inconsistencies, collaborated with housekeeping and other departments to improve service coordination, trained and supported new team members on front office procedures

Education: Master of Business Administration, Indira Gandhi National Open University (in progress), Bachelor of Arts in Sociology, Indira Gandhi National Open University, 2025

Languages: Arabic · learning

Certifications: Advanced training course in taxation and administration · Skillmount Management Training Center L.L.C, Certificate of internship in taxation and administrative coordinator · AL-HALLOUL AL-ARBEIH Financial & Management Consulting Company (SAFT)


Current role: Executive Assistant and Governance & Compliance Specialist · Innovest Real Estate Company, 2024 – Present

Seniority: Mid-career governance and compliance professional with ~8 years' experience since 2018, progressing from operations and executive assistant roles to governance operations, board and general assembly support, and regulatory coordination in a regulated real estate environment, including Innovest Real Estate Company.

Skills: Corporate governance, Board meeting management, General assembly management, Compliance monitoring, Regulatory coordination, Executive reporting, Stakeholder communication, Legal document review

Education: Master's degree in Biochemistry · 2019

Certifications: Governance, Risk and Compliance Assurance (GRCA) · OCEG, 2024–2025, Governance, Risk and Compliance Professional (GRCP) · OCEG, 2024–2025


Current role: HR Administrator and Document Controller · Safari Group, July 2025 – Present

Seniority: Administrative assistant then documentation and HR administrator roles culminating in an HR Administrator and Document Controller position, covering ~7 years of progression since June 2019; the resume also states over 5 years, which appears lower than the dated history suggests.

Skills: Oracle Aconex, Qiwa platform, Muqeem portal, GOSI systems, Dynamics 365 AX HR, SQL and Oracle DB, Document control, Advanced Excel

Achievements: Received Outstanding Performance Award (Safari Group, 2026), achieved 100% data accuracy when auditing and verifying professional background documentation

Education: Bachelor of Commerce (B.COM) Honours · First Division, 2019–2022, Diploma in Computer Science & Engineering · Target Vocational Institute of Technology, 2016–2019, score 83%, Intermediate Education · First Division, 2017–2019, Secondary Education, score 75%, 2014–2016

Certifications: Diploma in Fire and Safety (HSE) · Rabiya Technical Institute, 2019–2020, Tally certification, 2019


Last role: Appointment coordinator · Subsidiary of the جونز هبكنز centre, 2025 – 2025

Seniority: Data-entry and healthcare administration experience over ~6 years (2019–2025), progressing from customer service and accounting data entry to appointment coordination via SAP and Eipc systems (الفحص الفني الدوري, مستشفي الموسي التخصصي, شركة تابعه لمركز جونز هبكنز).

Skills: Customer service admin, Fast accurate data entry, Time management, Task organisation, Microsoft Excel, Teamwork, SAP scheduling, Eipc scheduling

Education: Bachelor's degree in Education and Arts · جامعه المللك فيصل, 2018, score 4.5/5; Diploma in Business Administration · الغرفه التجاريه, 2026, score 4.4/5

Languages: English · advanced

Certifications: Executive secretarial and office management course · المعهد الفني التقني, English course · معهد التفوق النسائي, Excel skills course · Human Resources, 40 hours, Human resources management course · أكاديميه المنشات, 40 hours, Cybersecurity and data protection from hacking course · أكاديميه المنشات, 40 hours


Last role: Administrative assistant · 2015 – 2024

Seniority: Administrative support professional with ~11 years of experience in general administration and customer service, progressing from assistant administrative roles (2013–2015) to administrative assistant (2015–2024).

Skills: Problem solving, Effective communication, Teamwork, Work under pressure, Time management, Planning and organisation

Education: Diploma in General administration · King Faisal University, 2023


Last role: Administrative assistant · Diagnostics Elite, July 2024 – July 2026

Seniority: Administrative and reception experience spanning ~20 years (May 2006 – July 2026), progressing from receptionist/secretary roles into higher-responsibility administrative support within healthcare and tele-radiology environments.

Skills: Executive support, Client liaison, Data entry & databases, Calendar management, Document preparation, Recruitment support, Microsoft Office, Confidentiality & compliance

Education: Bachelor of Science in Chemical engineering · 1998 – 2003


Last role: Sales Representative · Fasl Mohammed Bin Shabhoon Company

Skills: Medical secretarial skills, Medical records management, Patient data entry, Appointment organisation, Customer service and sales, Communication, Time management and organisation, Infection control

Education: Bachelor's degree in Biology, score 08.2, Diploma in Medical Secretarial Skills, score 1844, High School Certificate in Natural Science

Certifications: Saudi Commission for Health Specialties Classification, CPR, First Aid

Languages: Arabic · native, English · high intermediate (reading, writing and conversation)


Last role: Reception supervisor · AL MULHEM CLINIC

Seniority: Supervisor-level hospitality professional with experience managing reception front-office operations and leading reception staff for service standards, scheduling, attendance, and workforce planning.

Skills: Leadership, Management, Task delegation, Time management, Team player, Industrial hygiene, Problem solving, Microsoft Office

Education: High school diploma · Histry

Languages: Arabic · fluent, English · basic


Last role: Retail Risk Specialist · Tayseer Arabian Finance, November 2024 – June 2026

Seniority: Early-career finance and risk professional with ~3 years of experience, progressing from Assistant Accountant Trainee at Al-Falak Manpower (July 2023 – August 2023) to Operations Coordinator and then Retail Risk Specialist at Tayseer Arabian Finance (June 2024 – June 2026).

Skills: Credit risk evaluation, Business analysis, Documentation review, Report preparation, Microsoft Excel, Accounts payable & receivable, Invoice reconciliation, Operational coordination

Education: Bachelor's Degree in Management Information Systems · Imam Abdulrahman bin Faisal University, 2023

Certifications: Advanced Microsoft Course · 2020, Advanced English Language Program · 2024, Operational Risk Management · 2024, Credit Adviser Professional Exam · 2025, CAPM – Certified Associate in Project Management · 2025


Current role: Administrative Assistant · Almutaqadima Schools, October 2025 – Present

Seniority: Early-career professional with ~3 years’ experience in human resources and administration, including Human Resources Specialist at Alrrasheed Holding Company and Administrative Assistant at Almutaqadima Schools.

Skills: Records Management, Document Preparation, Calendar Management, Meeting Coordination, Office Workflow Optimisation, Professional Correspondence, Confidentiality Handling, Travel Arrangements

Achievements: reduced time-to-hire by 30%, boosted employee retention by 25%

Education: Diploma in business administration · Imam Muhammad ibn Saud University


Last role: Health insurance claims and approvals specialist · Shuaib Medical Group, 2022 – 2023

Seniority: Early-career human resources and customer support professional with ~2 years of experience from 2021 to 2023, most recently in medical insurance approvals at Shuaib Medical Group, with an additional guest services specialist role in hospitality without stated dates.

Skills: Effective communication, Customer service, Time management, Attention to detail, Problem solving, Organisation and prioritisation, Microsoft Office programs, Reservation systems

Education: Bachelor's degree in human resources management · King Faisal University, 2019, Front Office course · HTMI, Riyadh

Certifications: Alumni Development – Tamheer · Gulf Construction Contacting Company, 2024 – 2025, Human resources management basics · 2023, Excel spreadsheet programme · 2021, Entrepreneurship · 2020, Cooperative training · Ministry of Education, 2019 – 2020


Current role: Scientific Researcher · King Salman Science Oasis, March 2025 – Present

Seniority: Early-career science researcher and education-impact professional with ~2 years’ experience since late 2024, combining roles at King Salman Science Oasis and Bunyan Charity Association after completing a B.Sc. in General Physics.

Skills: STEAM content development, Scientific research & R&D, Strategic planning, Excel and Python analysis, MATLAB simulation, Impact assessment, Scientific communication, NDT inspection

Education: B.Sc. in General Physics · Prince Sattam bin Abdulaziz University, September 2024

Certifications: Microscope Proficiency · Saudi Chemical Society, Radiation Protection Program · KACST, Data Analysis Fundamentals · IBM, Semiconductor Design · KACST


Last role: Customer service · 1 year

Seniority: Early-career customer-facing professional with approximately ~5 years of combined experience across customer service (1 year), retail exhibition assistant (3 years), and marketing (1 year).

Skills: Computer skills, Time management, Work flexibility, Customer issue analysis, Work follow-up, Discipline, Teamwork, Responsibility

Education: General secondary education · 2025

Languages: English · beginner


Last role: Business partner for human resources · Golden Chicken Company, 2023 – 2023

Seniority: HR professional with a steady progression from HR officer (2015) to HR specialist (2017), HR supervisor (2019), HR business partner (2019–2023), and business partner for human resources (2023), totalling about ~8 years in human resources, consistent with the stated 8-year history.

Skills: SAP, Odoo, ERP systems, MS Office Suite, employee relations investigations, Saudi labour law compliance, HR documentation visas & permits, payroll processing

Achievements: Managed HR for 1,500+ employees, leading new contract insurance administration in compliance with regulations and policies, led female recruitment project delivering best results across the Kingdom

Education: Bachelor's degree in business administration · University of Sheffield, 2014

Certifications: Excel Spreadsheet Management · Doroob Platform, Professional Writing in the Workplace · Doroob Platform, Human Resources Strategies · LinkedIn Learning, Salary Management · LinkedIn Learning, Outlook Skills · Droob Platform, Saudi Labour Law · Doroob Platform (2023)


Current role: Senior HR Officer · Faisal Electro-Mechanical Co. Ltd. (FEMCO), November 2018 – Present

Seniority: Built a track from production and quality work (January 2013–November 2018) into ~8 years in HR operations and government relations, currently Senior HR Officer at Faisal Electro-Mechanical Co. Ltd. (FEMCO) since November 2018.

Skills: HR operations, employee lifecycle management, Saudi labour law compliance, government relations, recruitment onboarding, payroll & medical insurance, HR documentation & HR information systems, Qiwa Muqeem Absher Mudad

Education: Bachelor's degree in Management · December 2026

Languages: Arabic · native; English · intermediate


Current role: Senior storekeeper · Nada company, March 2023 – Present

Seniority: Mid-career professional with ~5.5 years of experience, moving from HR analyst work at Agriculture Development Found (February 2021 – April 2021) into senior storekeeping at Nada company (March 2023 – present).

Skills: Microsoft Excel, Microsoft Word, PowerPoint, HR data analysis, reporting, inventory counting, safety compliance, teamwork

Education: Bachelor in business management · Al-Imam Muhammad Ibn Saud Islamic University, 2016 – April 2021, score 3.51/5; English course (Level 3) · Kings School, Brighton UK, May 2024 – August 2024

Languages: Arabic · native; English · intermediate

Certifications: The main elements of entrepreneurship success · Doroob, 2020-10-20; E-marketing with the lowest costs · Doroob, 2020-11-02; Microsoft Excel · Miran, 2024-12-14


Current role: Senior Sales Executive · IDFC FIRST Bank, October 2019 – Present

Seniority: About 7 years of continuous sales experience as a Senior Sales Executive at IDFC FIRST Bank since October 2019 (no earlier dated roles listed).

Skills: Communication, Customer service, Sales target achievement, Relationship management, Time management

Achievements: Consistently achieved sales and customer-service targets for over 5 years

Education: Bachelor of Commerce · Commerce, Hemchandracharay North Gujarat University, 2023 – 2026

Languages: Hindi · native, English · advanced, Arabic · intermediate


EDPB4892, 4892 Al Harith Ibn Ziad Al Ansari Street

Last role: IT intern · Al-Ghunaim IT, Dammam, Saudi Arabia, June 2025 – August 2025

Seniority: Early-career candidate with ~5 years of bachelor-level study (January 2021–January 2026) and a short IT internship period (June 2025–August 2025), with no further post-internship work history stated.

Skills: Java, Python, Flutter, Android Studio, UI/UX design, Software troubleshooting, Teamwork and communication, Fast learning and adaptability

Achievements: Developed ten Quran recitations platform (graduation project), Implemented QR code solutions to improve workflow efficiency and data accessibility, Created a mobile audio player application with improved UI/UX

Education: Bachelor of Science in Computer science · Islamic University of Madinah, January 2021 – January 2026 · Courses: Flutter; Java; Python; Artificial intelligence; Software engineering; Mobile application design and development

Languages: Arabic · native, English · fluent


Last role: Human Resources Intern · Qatif Municipality, January 2025 – March 2025

Seniority: Early-career (~0.3 years) Human Resources administration experience via an internship in 2025, followed by completion of a Human Resources diploma in 2026.

Skills: Microsoft Excel, HR administration, Employee records management, Data entry, Document management, Administrative support, Communication and teamwork, HR information systems

Education: Diploma in Human Resources · Technical and Vocational Training Corporation, 2026

Languages: Arabic · native, English · good

Certifications: Certificate of Excellence in Human Resource Management, Social Insurance Systems and Executive Regulations, The Bank's Financing and Enabling Products, Safety and Security at Event Sites Workshop


Current role: Administrative Assistant · Mokbel Al Khalaf, May 2026 – Present

Seniority: Administration and human resources support career spanning ~5 years from HR Coordinator at Al-khibarat Al-Fanyah (October 2021–December 2021) and Administrative Assistant at TAS Company (September 2025–January 2026) to Administrative Assistant in HR operations at Mokbel Al Khalaf (May 2026–Present).

Skills: HR platforms, Onboarding, Employee relations, Data analysis, Report preparation, Microsoft Office, Scheduling, Corporate law

Education: Bachelor's degree in Sharia · King Faisal University, 2024

Certifications: Certificate of Excellence in Human Resource Management CEHRM · SHRM, Strategic Planning for Human Resources, HR Government Platforms training for GOSI, Qiwa, Muqeem, Microsoft Office Word and Excel


Last role: Regional Human Resources Manager and Group Learning & Performance Manager · AT BAAN Holding Group, 2022 – 2026

Seniority: HR leadership profile with about ~10 years of experience across HR operations, payroll, recruitment, and learning and performance, including senior responsibilities at AT BAAN Holding Group in entertainment and hospitality sectors.

Skills: Saudi labour law compliance, Payroll, Recruitment, Employee training & onboarding, Oracle HR systems, Microsoft Office, Stakeholder management, Working under pressure

Education: BA in Business Administration · King Faisal University

Certifications: aPHRi · International, Managing Hospitality Human Resources, Human Resources Management course · Estnhad & Alhokair Group, Introduction to Strategic Human Resources Planning · Doroob, Work Contracts and Drafting Legal Memos according to the Saudi Labour System course, Skills of an Outstanding HR Specialist, Excellence in Career Environments · Asharqia Chamber


Last role: Marketing and public relations intern · Dr. Sulaiman Al Habib Medical Group, February 2026 – May 2026

Seniority: Early-career: recent bachelor’s graduate with a short marketing and public relations internship (~4 months) at Dr. Sulaiman Al Habib Medical Group; Second Class Honours from Imam Abdulrahman Bin Faisal University (2023–2026).

Skills: Content writing, Social media marketing, Media planning, Digital content creation, Adobe InDesign, Canva, Social media analytics, Excel data analysis

Achievements: Published 2 articles in Al Yaum Newspaper, Completed marketing and public relations cooperative training (~4 months)

Education: Bachelor’s degree in Communication and Media Technology (Journalism and Digital Media) · Imam Abdulrahman Bin Faisal University, 2023–2026 · Second Class Honours · Score 4.42/5.00

Languages: Arabic · native, English · intermediate

Certifications: Social media marketing (2026), Infographic design (2025), Data analysis using Excel, Writing creative content


Current role: Operations and administrative coordinator · Crowne Plaza Al Jubail, May 2025 – Present

Seniority: Early-career professional with ~7 years of community, training-program and administrative coordination experience (volunteer roles since 2019; administrative and coordination experience in training programmes from 2023; operations and administrative coordinator role since 2025), focused on high-accuracy back-office operations in hospitality and related environments.

Skills: Back-office support, Operations coordination, Quality awareness, Risk management, Documentation and filing, Data entry, Advanced Excel, Laboratory safety basics

Education: Bachelor's degree in chemistry · University of Hafr Al-Batin, 2021–2024

Languages: Arabic · native; English · intermediate

Certifications: Professional certificate in Business Administration (in progress) · SCOOP Platform, 2026, ISO 31000 risk management (15 hours) · Al Khabeer Al Aali Training Institute, 2026, Basic analytical chemistry · University of Tokyo on edX, Project quality resource management and supply chain management · Doroob, SABIC systems course · Professional Training, AI concepts and principles of artificial intelligence · SDAIA, Microsoft Excel and human resources foundations · Doroob


Current role / Last role: Executive operations and business management · West Story, 2025 – Present

Seniority: Executive-level operations and business management professional with ~12 years' experience, progressing from executive office roles at Deloitte Middle East to executive business operations at Siemens Middle East, now in executive operations and business management at West Story (2025–present).

Skills: Executive governance, Business performance, Strategic execution, Operational excellence, Business transformation, Procurement and supply chain, Logistics and import, HR operations

Education: MBA in Business Administration · American University in Cairo (AUC)


Current role: Senior HR Operations Specialist · Nexus People Management – Part of Kuiper, June 2023 – Present

Seniority: HR operations and rig administration professional with ~19 years of experience, progressing from assistant safety and rig administrator roles into HR and administration operations, culminating in Senior HR Operations Specialist at Nexus People Management – Part of Kuiper (2023–present).

Skills: HR operations, SAP transactions, Payroll administration, Crew mobilization, Training administration, Employee relations, Safety management, Management reporting

Education: Bachelor of Business Administration in Management · Tabuk University, December 2019, GPA 4.05/5.00

Certifications: Non-Destructive Testing (NDT) level 2 (MT, UT, RT, PT) · Industrial Technical Training Institute – Dammam; ICDL Version 4.0 · ICDL (KSA); GOSI System course · General Organization for Social Insurance; NEBOSH, CPR/BLS, HSE e-Policy, Scaffolding, Crane & Rigging Safety · Arabian Safety Training Centre / Various providers; HR Business Partner course in Human Resources · Alfaisal University; HR Audit course in Human Resources · Alfaisal University; Human Resources Management course · Center of Human Resources Professionals for Training


Last role: Car driver and small transport driver · بن لادن السعودية للمقاولات, August 2011 – May 2026

Seniority: Driver with ~15 years of professional experience, including transport of employees, managers and engineers during 2011–2026 at بن لادن السعودية للمقاولات (resume states 10+ years, consistent with the dated history).

Skills: Employee transportation, Traffic law compliance, GPS navigation, Route planning, Vehicle preventive maintenance, Accident-free driving, Vehicle cleanliness, Punctuality & professionalism

Achievements: Accident-free driving record over 10+ years, Safe, timely transport of employees, managers and engineers over 10+ years

Education: Intermediate education

انااسمي عمر شاب طبوح ابحث عن عمل سائق عملت سائق في شركة سائق نقل خفيف وسائق سيارة أكثر من 10 سنوات خبره لاقامة سريه ورخصة سارية


Current role: Fleet Engineer · AIC Steel, November 2024 – Present

Seniority: Maintenance-focused engineer with about ~6.5 years of experience since January 2020, progressing from service and sales support into maintenance engineering and then fleet engineering; this is longer than the “approximately 5 years” stated in the summary.

Skills: Maintenance management, Engine diagnostics, Troubleshooting, Preventive maintenance, Fleet maintenance, Safety and regulatory compliance, Inventory and procurement, AutoCAD and Revit

Achievements: Auto Expo award in innovation and excellence in the sector

Education: B-Tech in Mechanical Engineering · MES College of Engineering, Malappuram, Kerala, India; Diploma in Mechanical MEP · Blitz Academy, Bangalore, Karnataka, India

Certifications: Certificate in BIM Application for Engineers; Certificate from Edx MITX


Current role: Monitoring and Verification Officer · Sindh Rural Support Organisation (SRSO), February 2024 – Present

Seniority: Around ~4 years progressing within Sindh Rural Support Organisation (SRSO) from MIS Officer and Social Organiser to Monitoring and Verification Officer, focused on MIS, monitoring and verification, field/data management and reporting; no earlier dated roles provided before December 2022.

Skills: Monitoring and verification, MIS and data management, Data analysis, Financial and physical analysis, Field monitoring, Project coordination, Reporting and documentation, Excel PivotTables

Education: B.A. in Bachelor of Arts · Shah Abdul Latif University, Khairpur · 2021 · Second Division

Certifications: Computer Information Technology (CIT) short course


Last role: Sales and Marketing Officer · Saudi Index Investment Group (Index Residence), March 2022 – May 2022

Seniority: ~5 years of experience progressing through customer-facing store management at The Children’s Place (Al Hokair Fashion Retail), a medical transcription role at Arrawdha General Hospital, and a sales and marketing role at Saudi Index Investment Group (Index Residence); dated history ends in May 2022 (no ongoing role listed).

Skills: CRM, Campaign management, Social media management, Data analysis, Microsoft Office apps, Adobe Photoshop, Windows, Apple iOS

Education: Associate degree in Marketing and Sales · Institute of Public Administration, May 2022, Score 4.98/5.00

Languages: Arabic · Fluent, English · Fluent


Current role: Patient Services Coordinator · مستشفى دلة (formerly مستشفى السلام), June 2022 – Present

Seniority: Admin and patient-services coordination professional with ~7 years of experience across reception and patient support roles, progressing from Reception Clerk and Administrative Assistant roles (مجمع رفاء الطبي, محل زهرة الرياح للتجارة) to Patient Services Coordinator at مستشفى دلة.

Skills: Working under pressure, Problem solving, Multitasking, Communication, Teamwork with diverse teams, Computer and Office

Education: Bachelor's degree in Business Administration · جامعة الإمام عبدالرحمن بن فيصل, Faculty of Applied Studies and Community Service, 2019

Certifications: Certified business professional in leadership · معهد كفاءات, 2026, Improving patient satisfaction in healthcare settings (online) · رؤية المستقبل للتدريب الصحي, 2024-01-11, Training certificate in managing multiple tasks and prioritising (Skills programme) · جامعة أم القرى - معهد البحوث والدراسات الاستشارية, 2024-01-04, Training certificate in operation and shared services · مستشفى السلام, 2023-05-08, Foundations in English (3 months) · شركة الخليج للتدريب والتعليم, 2022, Writing administrative reports and filing (online), Professional customer service · غرفة الشرقية, Job excellence in work environments · غرفة الشرقية, Human resources and contracts management · معهد مهاراتي اليدوية للتدريب, Secretarial and office management · مركز إستنهاض الهمم للتدريب, How to present yourself in a CV and job interview (online)


Last role: Administrative and Government Relations Coordinator · JDH Contracting, 2024 – 2025

Seniority: Experienced Government Relations and administrative professional with about ~13 years progressing through multiple Government Relations coordination roles in Saudi contracting environments (Sarh AlMaali Trading & Contracting Co., Dal Arabia General Contracting Co.), plus a period in Tendering and Bidding Administration, then returning to Government Relations coordination at JDH Contracting; the resume states 14+ years, which appears slightly higher than the dated history.

Skills: Government relations, Tendering and bidding, Contract administration, Document control, Procurement support, Visa processing, Supplier coordination, SAP Ariba

Achievements: Received Employee of the Month award (January 2013)

Education: Bachelor of Science (BSc) in Information Systems · Faculty of Science, Omdurman Islamic University, 2005 – 2009, grade: Good

Languages: Arabic · native, English · very good

Certifications: Business Management Awareness Course; Non-governmental organisation Management and Volunteer Work Course (June 2026); SAP Ariba and Government Portals, Tendering and Prequalification Procedures, Government Relations and Compliance


Last role: Administrative assistant · Amancrete Company, June 2022 – March 2026

Seniority: Administrative and HR support professional with ~9 years of experience spanning office operations and HR compliance, including Human Resources Officer at Arabian Gulf Company (November 2016 – February 2020) and Administrative Assistant at Amancrete Company (June 2022 – March 2026).

Skills: Administrative and office management, HR compliance, Records management, Workflow optimisation, HR database management, Data entry, Scheduling, MS Office suite

Education: Diploma in Office Management · College of Technology, GPA 4.66/5.00

Certifications: IOSH Managing Safely, Time Management certificate, Administrative coordination certificate


Current role: Procurement and Sourcing Specialist · Simple Solutions Trading, Industrial Services and Maintenance Co., August 2023 – Present

Seniority: Procurement professional with about ~3 years working in procurement, sourcing and supply chain operations in the industrial sector (Simple Solutions Trading, Industrial Services and Maintenance Co., August 2023–Present), while the resume summary claims nearly 4 years which is higher than the dated work history supports.

Skills: RFQ and quotations, Vendor evaluation, SAP Ariba and Odoo, Price benchmarking, Contract negotiation, Purchase orders and delivery notes, Market research, Supplier compliance coordination

Education: Intermediate · Govt City College, Karachi, 2020, Matriculation · Red Rose School, Karachi, 2017


Seniority: Early-career interior design graduate, less than a year since completing a Bachelor of Interior Design (Alasala University, College of Architecture and Design, June 2026).

Skills: AutoCAD, Revit, 3ds Max, Adobe Photoshop, Microsoft Office, presentation skills, written communication, verbal communication

Education: Bachelor of Interior Design, Interior Design · Alasala University (College of Architecture and Design), June 2026

Languages: English · excellent; Arabic · excellent

Certifications: Certificate of Training · RENOVA, June 2026


Current role: Financial Advisor · LIC International Life Insurance Company, February 2025 – Present

Seniority: Experienced professional with ~17 years of ongoing finance, insurance and administrative support experience, starting in 2009 and including work with LIC International Life Insurance Company.

Skills: communication skills, punctuality, teamwork, driving, Microsoft Office, web browsing, email handling, cooperative working

Education: Higher National Diploma in Accounting · Bahrain Training Institute (2011 – 2013); National Diploma in Accounting · Bahrain Training Institute (2007 – 2009); First Diploma in Bookkeeping · Bahrain Training Institute (2006 – 2007); Secondary School Certificate in Commerce · Al Noor Secondary School (2002 – 2005)

Certifications: Award in Financial Planning · Chartered Insurance Institute (February 2025); NOCN Level 1 Certificate in Business Administration · ProCloud Training Center (October 2024); STA International First Aid Certificate · STA International Body (October 2023); CII Level 3 Certificate in Insurance · Chartered Insurance Institute (February 2023); English Certificate A and B · The Modern Institute (2005)


Last role: 40ft Container Trailer Driver · United Cargo Transport, 2023 – 2025

Seniority: Truck driving professional with ~4 years of experience, progressing from Truck Driver at National Logistics Services to 40ft Container Trailer Driver at United Cargo Transport between 2021 and 2025.

Skills: Truck driving, Traffic safety compliance, Cargo loading, Cargo unloading, Vehicle maintenance, Vehicle inspections, Shipping documentation, GPS route planning

Education: Matric · Islamabad model school for boys i8/4 Islamabad, 2020 · score B


Current role: Senior Payroll · Forvis Mazars, April 2025 – Present

Seniority: Around 8 years of payroll and HR administration experience since mid-2018, progressing through administrative assistant roles to senior payroll roles, with the most recent role at Forvis Mazars; the resume’s stated “6+ years” appears lower than what the dates suggest.

Skills: Payroll administration, HR administration, Spanish labour law, Social Security, Employee lifecycle, Payroll compliance, Microsoft Excel, Payroll software

Education: Higher Diploma in Administration and Finance · Irungo La Salle (Irún), 2017 – 2019, 2000 h coursework

Languages: Spanish · native, Basque · B2, English · B2 professional working proficiency

Certifications: Work planning and team management (30 h) · Universidad Antonio de Nebrija, 2019, Basic course in occupational risk prevention (30 h) · LAE Formación, 2020, Contracts, payroll and Social Security (300 h) · Universidad Antonio de Nebrija, 2022

I am responsible, eager to work and with great adaptability. Now I work in payroll but I am open to all types of work


Last role: Security guard · شركة الحري, October 2018 – October 2022

Seniority: Around 10 years of experience, progressing from a Driver (June 2012 – October 2018) to a Security guard (October 2018 – October 2022), with the most recent experience in security at شركة الحري.

Skills: Computer use

Education: General secondary education (Third secondary year) · ثانوية الفلاح, June 2022 – June 2023

Certifications: Successful dialogue foundations · جامعة القصيم, January 2022, Product pricing strategy · ريادة, November 2022, Engineering skills development · جامعة القصيم, February 2022, National heritage and tourism attraction · جامعة القصيم, December 2022, Book and skill · مسك, May 2022, Future skills dialogue · مسك, May 2022


Last role: Administrative Specialist · Al-Nahil Computers, February 2024 – July 2025

Seniority: Administrative and human resources experience over ~4 years, progressing from early retail sales support at IKEA into recruitment and human resources administration roles at Dolma Unique World and Wasd Business Solution, culminating in Administrative Specialist responsibilities at Al-Nahil Computers.

Skills: Human resources administration, Recruitment process, Employee documentation, Performance appraisal, Overtime and deduction calculation, SAP Ariba, Microsoft Office, Accurate data entry

Education: Diploma in Sales · International Technical Female College, 2018–2021, Diploma in Human Resources · Academy Of Learning, 2016–2018

Languages: Arabic · native or bilingual proficiency, English · professional working proficiency

Certifications: Sales training · IKEA dhahran store, Cambridge assessment english, Human resources management training certificate · associate in qatif headquarters, Certificate of attendance · human resources specialist skills


Current role: Warehouse Associate · Amazon, 2025 – Present

Seniority: Mid-career professional with ~11 years across education roles (visual arts teacher 2015 – 2022, school administrator 2018 – 2022) and education marketing (2023 – 2024), followed by ongoing operations work as a warehouse associate at Amazon since 2025; the stated 7+ years of teaching experience matches the 2015 – 2022 period (about 7 years).

Skills: School administration, Admissions support, Education marketing, Visual arts teaching, Lesson planning, Student assessment, Microsoft Office, Google Workspace

Education: Bachelor’s Degree in Education in Visual Arts · January 2014 – January 2014

Certifications: Certificate in Home Educators’ training · March 2025 – March 2025, Certificate in Community Leadership · December 2018 – December 2018


Last role: Digital Marketing Specialist Intern · Kinona Advertising, January 2026 – May 2026

Seniority: Early-career, ~0.5 years, internship experience in digital marketing at Kinona Advertising (January 2026–May 2026).

Skills: Digital marketing, Social media management, Content creation, Canva, Microsoft Excel, Microsoft Word, Communication, Organisation & time management

Education: Diploma in Digital Marketing · Imam Abdulrahman bin Faisal University, 2026, score 4.3/5, Associate Diploma in Human Resource Management · Al Qudurat Al Idariyah Higher Institute for Training, 2024

Certifications: E-marketing course · Maarif, Cambridge English diploma (10 levels) · Cambridge English, 2024, English language program (10 levels) · Sadarah Institute for Languages


Current role: Administrative Receptionist · Nesma Security, June 2026 – Present

Seniority: Over ~15 years progressing through customer service and human resources coordination into executive support and administrative operations, most recently as an Administrative Receptionist at Nesma Security.

Skills: Executive support, Office administration, Human resources administration, Recruitment coordination, SAP invoice processing, Customer service, Calendar management, Front desk operations

Education: Literature Studies · University of Dammam

Languages: Arabic · native; English · professional working proficiency

Certifications: Microsoft Office Specialist


Current role: Human Resources Manager · CCGT Canalisations, August 2023 – Present

Seniority: Progressed from Administrative Assistant to Human Resources Manager over ~6 years, including ~3 years focused on HR operations in the industrial sector at CCGT Canalisations, aligning with the resume’s stated 6 years overall.

Skills: HR operations, recruitment and talent acquisition, employee lifecycle management, payroll coordination, labour law compliance, HR reporting, HRIS and Microsoft Excel, workforce planning

Achievements: managed HR operations for up to 180 employees; coordinated 200 irrigation project files; handled 6 occupational accident cases; coordinated monthly payroll by validating attendance, overtime, and leave balances

Education: European Bachelor in Human Resources Management · ENACO FEDE, Geneva, March 2025 – February 2026 (score 15/20); Professional Bachelor’s Degree in Liquid Sanitation Management · Faculty of Sciences, Ain Chock, Casablanca, October 2021 – July 2022; Diploma in Rural Hydraulics and Irrigation · ITSMAER, Bouknadel, September 2018 – July 2020

Languages: Arabic · Native; French · Professional; English · Professional


Current role: Sales supervisor and customer relationship specialist · Honey haleth company, March 2022 – Present

Seniority: Seasoned sales and customer relationship professional with ~17 years of experience, progressing from safety supervision at SSEM Engineering to FMCG and retail sales leadership roles in Saudi Arabia and India.

Skills: Sales strategy planning, Customer objection handling, Sales target achievement, Staff training and development, Market and data analysis, Excel reporting, Team leadership, Merchandising and product knowledge

Achievements: Increased monthly revenue through new sales strategies, Improved customer satisfaction by resolving complaints quickly and professionally, Achieved consistent sales targets while leading sales staff, Reduced accidents through risk assessment plans, Ensured compliance with safety regulations and documentation standards

Education: MBA in safety management (OSHA) · Jai Prakash University, April 2018

Languages: English · Fluent, Hindi · Native, Arabic · Intermediate


Last role: Legal intern (co-op) · Dr. Mohammed Al-Ashiqir Law Office, February 2025 – May 2025

Seniority: Early-career professional, ~3 years from August 2022 to May 2025, with two years in vehicle-insurance data entry plus a short legal internship; the resume’s “over two years” data-entry claim appears higher than the recorded August 2022–February 2024 tenure.

Skills: Legal research, Contract drafting, Court advocacy, Legal memos and pleadings, Electronic contract review, Digital document management, Microsoft Office, Bilingual legal communication

Achievements: Improved request processing time by 30%

Education: Bachelor of Law · Al-Asalah Colleges, June 2025

Languages: Arabic · native, English · fluent


Current role: Site Engineer · Nesma & Partners, December 2024 – Present

Seniority: Mid-career site engineer (~6 years) progressing from sales and a short cooperative training role into large-scale commercial construction execution, now coordinating 150+ personnel while leading site operations for a major mixed-use development.

Skills: Construction management, Site execution, Project coordination, Quality & safety compliance, Inspection & handover, Planning & scheduling, Team management, Design software

Achievements: Handed over 250+ retail units, delivered 50+ BOH service rooms, delivered 1,500+ parking spaces, coordinated 150+ site personnel

Education: Master of Science in Facilities Management · King Fahd University of Petroleum & Minerals (KFUPM), August 2026 – Present; Bachelor of Architecture Engineering in Architecture Engineering · Imam Abdulrahman Bin Faisal University, August 2018 – Present

Languages: Arabic · native, English · fluent

Certifications: Project Management Professional (PMP) · PMI, LEED Green Associate · US Green Building Council, Forward programme · McKinsey, Advanced Risk Management · HADAF, Introduction to Artificial Intelligence · IBM, Firestop Systems certification · Hilti, Fundamentals of 3D printing · Tuwaiq Academy

Architectural Engineer with interior fit-out expertise, a creative eye for design, and a passion for creating spaces that inspire customers.


Last role: Founder and General Manager · MQ Group for Decoration Works, 2020 – April 2026

Seniority: Founder and general manager with ~6 years in dated roles (2020–April 2026), despite the summary claiming over 19 years of experience

Skills: Project management, Commercial interior fit-out, Retail construction, Turnkey projects, Cost & budgeting, Contract administration, Procurement, Client relationship management

Achievements: Led a multidisciplinary team of ~20 employees

Education: Bachelor’s degree in Management Information Systems at Higher Institute for Computer Science – King Mariout

Languages: Arabic · native; English · good


Current role: Trainee social service specialist (Unified cooperative contract) · NES Global Arabic Company (NES), 2026 – Present

Seniority: Early-career social services professional (~2 years) building experience through concurrent trainee roles in charity services, education counselling, and healthcare social work (Charity Association for Orphans Care in the Eastern Region (Binaa); The Thirtieth School; Al Mana Hospital; NES Global Arabic Company).

Skills: Social case analysis, Case reporting, Psychosocial counselling, Social support and guidance, Microsoft Office, Effective communication, Social intelligence, Time management

Achievements: Second Class Honors, GPA 4.629

Education: Bachelor's degree in Social Work · Imam Abdulrahman bin Faisal University, 2026, Second Class Honors, GPA 4.629

Languages: Arabic · native, English · professional working proficiency

Certifications: Academic Excellence Certificate (fourth year, Bachelor's in Social Work) · Imam Abdulrahman bin Faisal University, Academic Excellence Certificate (third year, Bachelor's in Social Work) · Imam Abdulrahman bin Faisal University, Certificate of Appreciation (Safeen Mentorship Team) · Imam Abdulrahman bin Faisal University, 2026, Certificate of Appreciation (Universal Children's Day event) · Imam Abdulrahman bin Faisal University, Certificate of Appreciation (8th Graduate Day Exhibition) · Imam Abdulrahman bin Faisal University, 2025


Current role: Salesman · Kooz Al Sharq (Paper Cup Factory), 2022 – Present

Seniority: The candidate is an early-career sales professional with ~4 years of continuous experience at Kooz Al Sharq while pursuing a bachelor's degree in accounting.

Skills: Sales, client relationship management, e-commerce operations, Modon investor account handling, Salla store management

Achievements: Achieved multiple sales targets, brought in new clients, built long-term customer relationships

Education: Bachelor's degree in Accounting · Saudi Electronic University, 2025 – Present

Certifications: English language test · score 86/100


Current role: Technical Support Specialist · Teleperformance, March 2023 – Present

Seniority: Mid-career professional (~7 years), transitioned from sales and customer service (March 2019 – March 2023) into IT help desk/technical support, currently Technical Support Specialist at Teleperformance (March 2023 – Present).

Skills: Help desk support, Ticket management, Hardware & software troubleshooting, Network administration basics, Remote desktop support, System performance optimisation, Incident tracking systems, Customer service

Education: Diploma in network administrator skills · Jubail Technical Institute; network infrastructure, system administration, cybersecurity; network configuration, troubleshooting, maintenance

Languages: Arabic · native; English · fluent


Current role: Transport coordinator · Al Jazirah Rent A Car, September 2022 – Present

Seniority: Based on dated roles from November 2008 to July 2026, this is ~18 calendar years in transport operations; the summary’s “more than nine years” appears to align mainly with the Saudi ARAMCO period (about nine years), with additional roles starting September 2022.

Skills: Transport planning, Safety compliance, Driver scheduling, Pre/post shipment administration, Database management, Professional communication, Reporting skills, Advanced computer skills

Education: FA · Government Postgraduate College, Abbottabad, Pakistan

Aballity to work in pressure and perfect reporting to management.


Current role: ERP Team Lead – Dynamics 365 F&O · Intwo UAE, July 2019 – Present

Seniority: Microsoft Dynamics ERP implementation professional with ~15 years’ experience progressing from Functional Consultant – Dynamics NAV at Team Frontline (November 2010 – May 2013) to Senior Software Engineer roles across AX 2012 and D365 F&O at Wipro Limited and Intwo India, and now ERP Team Lead – Dynamics 365 F&O at Intwo UAE (since July 2019), covering Dynamics NAV, AX 2012 and Dynamics 365 F&O implementations.

Skills: D365 F&O Finance, D365 F&O Supply Chain Management, Dynamics NAV, Fit-gap analysis, User acceptance testing, System configuration, Project leadership, SQL Server

Education: Bachelor of Engineering in Computer Science · Mahatma Gandhi University

Languages: English · fluent, Malayalam · native, Tamil · conversational

Certifications: Microsoft Dynamics AX 2012 R3 – Trade and Logistics, Microsoft Dynamics NAV 2013 – Core Setup and Finance, Microsoft Dynamics CRM 4.0 – Applications, Microsoft SQL Server 2008 – Implementation and Maintenance


Last role: Head of Customer Protection Department · Sudan Civil Aviation, March 2013 – 2023

Seniority: Career spans ~26 years, largely within Sudan Civil Aviation in customer protection, training, and statistics, progressing from Statistics Inspector to Head of Customer Protection Department.

Skills: Customer service, KPI analysis, Statistical reporting, Team management, Training program planning, MS Office, ICDL

Achievements: Generated a 5% revenue increase by selling statistical reports to industry companies

Education: MBA in E-commerce · Sudan University of Science and Technology (2004–2006), Post Graduate Diploma in Business Administration · University of Khartoum (1998), Merit, Diploma in Civil Aviation Management · Singapore Aviation Academy (2015–2017)

Certifications: ICDL · MS Office


Last role: Intern – Protocol and Event Management · Ministry of Foreign Affairs – Protocol and Ceremonial Affairs Agency, February 2025 – May 2025

Seniority: Early-career events and protocol professional with ~3 years of experience through internships in formal governmental environments, including the Ministry of Foreign Affairs (Protocol and Ceremonial Affairs Agency) and the Ministry of Defence (General Directorate of Strategic Communication).

Skills: Event planning, Diplomatic protocol, Guest management, Official correspondence, Invitation and menu design, Risk auditing, Graphic design basics, Microsoft Office

Education: Diploma in Event Management · Technical College for Tourism & Hospitality, Taif · GPA 4.15/5 (1446)

Languages: Arabic · native; English · intermediate

Certifications: Project procurement and stakeholder management · Doroob, 2023, Business continuity and crisis recovery · Doroob, 2023, Design thinking · Doroob, 2025, Enriching the tourist experience in Saudi Arabia · Doroob, 2025, Saudi hospitality fundamentals · Doroob, 2025


Current role: Data Entry Supervisor · Clear Vision Foundation, February 2024 – Present

Seniority: Built a career over ~13 years from general receptionist roles in clinics through marketing management and specialist roles, progressing to a current data entry supervisory position at Clear Vision Foundation.

Skills: Data accuracy, Microsoft programmes, Communication skills, Deadline management, Adaptability, Teamwork, Workplace innovation, Compliance mindset

Education: Diploma in Human Resources · Academy of Learning Institute

Languages: English · good

Certifications: One-month English conversation course, English language course (levels 1–4)


Current role: Motor insurance relationship specialist · Walaa Cooperative Insurance Company, December 2022 – Present

Seniority: Approximately 8 years of experience, starting as a co-op administrative assistant and a help desk specialist and progressing into a continuing motor insurance relationship specialist role at Walaa Cooperative Insurance Company.

Skills: Motor insurance operations, Client and broker relationships, Communication and problem solving, Claims handling coordination, SLA management, Time and priority management, Microsoft Office, Detail-focused multitasking

Education: Bachelor's degree in English language · Jubail University College · Translation, interpretation, TEFL, journalism, literature

Certifications: IFCE – Financial Academy, Introduction to project management · Walaa Academy, Employee empowerment · Walaa Academy, WorkCulture · Walaa Academy, Goal setting · Walaa Academy


Last role: HR Administrative Assistant & HR Administrative Coordinator / Facilities Coordinator · Balubaid Group, 2015 – 2026

Seniority: Administrative and HR support professional with a steady progression from delivery work and office correspondence (1999–2009) into HR administration and facilities coordination, totaling about 27 years across Marsana Balubaid Group and Balubaid Group (1999–2026).

Skills: HR administration, Facilities management, Office administration, Payroll coordination, Employee attendance management, Travel and accommodation arrangements, Procurement and office supplies, Utility bill management

Education: Certificate, class 1 to 10 (09); English core course (3 months); Computer core certificate (45 days) · Pakistan international embassy school Jeddah

Languages: Arabic · excellent (speaking, reading, writing), English · good (speaking, reading, writing), Urdu · good (speaking, reading, writing), Hindi · good (speaking, reading, writing)


Last role: Remote customer service agent · Remote Customer Services (part-time job), September 2024 – March 2026

Seniority: Early-career (~2.5 years) progressing through customer service and administrative support roles, including Social services specialist (Tamheer) at Riyadh Region Municipality (September 2023 – February 2024) and remote customer service work (September 2024 – March 2026).

Skills: Customer service, Appointment scheduling, Record keeping, Electronic systems, Teamwork and communication, Time management, Problem solving, Microsoft Office (Word, Excel, Outlook)

Achievements: Registered 500+ new clients in the system within 3 days, improved efficiency and service quality

Education: Bachelor of English Language (honours) · Prince Sattam bin Abdulaziz University, 2019, GPA 4.28/5


Current role: Security Specialist · Swissport, March 2025 – Present

Seniority: Security and administrative professional with approximately ~5 years of experience across hospitality reception, energy administration, and aviation security roles, progressing from Receptionist (Ramada Hotel) and Administrative Assistant (Energy Projects Support Company, Diyaa Al-Qimam Company) to Security Specialist (Swissport), with ongoing tenure since March 2025.

Skills: Security incident reporting, Security permit administration, Records and document management, Investigation support, Administrative reporting, Qiwa and Muqeem operations, Policy compliance, Operational coordination

Education: Diploma in Network Technology

Languages: Arabic · native; English · excellent


Current role: Driver · Al Meer Saudi Technical Company, June 2020 – Present

Seniority: Experienced truck and tanker driver with ~17 years of dated experience in roles progressing from Oil Truck Driver (July 2009 – July 2015) to Heavy Driver (July 2015 – June 2020) and then Driver (June 2020 – Present), noting a discrepancy where the resume summary claims 13 years

Skills: Route planning, Customer service, Tank truck operation, Loading and unloading, Pre- and post-trip inspections, Basic maintenance, Payment handling, Safety-focused driving

Education: Matriculation · Government High School, Khushab, Pakistan, July 1993 – July 1995


Current role: Area Manager · Meed Trading Company, July 2024 – Present

Seniority: Retail and FMCG retail operations professional with ~15 years’ progression from store clerk and cashier roles (2012–2014) through FMCG supervisor to area manager, currently at Meed Trading Company.

Skills: Leadership, Problem solving, Customer service, Sales management, Inventory management, Retail store operations, Tally accounting, Microsoft Office

Achievements: Improved store profitability through re-merchandising, Maintained 100% stock availability across stores, Achieved high sales goals with value-focused customer service, Best Employee of the Month (June 2019), Best Employee of the Month (March 2022)

Education: B.Com · University of Mumbai, 2012 · grade A

Certifications: Proficiency in computerised accounting (Tally 9.0), Diploma in PC maintenance and networking, Cisco Certified Network Associate (CCNA)


Last role: Teller and International Remittance Officer · Al Rajhi Bank, April 2024 – April 2026

Seniority: Early-career professional (~4 years) moving from data entry and warehouse inventory management into front-line teller work and international remittances at Al Rajhi Bank.

Skills: Advanced Microsoft Excel, Baan ERP, Banking operations, International remittances, Foreign exchange, Financial transaction processing, Inventory management, Customer service

Achievements: 140%+ of performance targets for five consecutive months, 159% of target in highest performing month, handled 50–250+ transactions daily, handled up to 300 customers daily with high accuracy

Education: Bachelor's in Business Administration · Saudi Electronic University, 2026 (score 3.44/4.00), Diploma in Marketing and Sales · Institute of Public Administration, 2022 (score 4.56/5.00)

Languages: Arabic · native, English · STEP English Test – 90/100 proficiency


Current role: Accounts Manager · Al- Mutabbuli Wood Factory, 2023 – Present

Seniority: Mid-career accountant with ~10 years of progression from Accounting Intern (2016–2018) to Accounts and Inventory Manager (2021–2023) and Accounts Manager (2023–present), working across medical, hospitality and wood factory environments.

Skills: Accounting software, Financial reporting, Inventory management, Stocktaking, Budgeting, Data analysis, Report preparation, English

Education: Bachelor's degree in Accounting · Damietta University, 2018

Languages: Arabic · native; English · good (written, reading and speaking)


Current role: Government Relations Officer and Administrative Assistant (Tendering Department) · SRACO (Saeed Raddad Al-Zahrani Company), 2012 – Present

Seniority: Government relations and administrative specialist with ~18 years of experience since 2008, progressing from technical and public relations support to Government Relations Officer and Administrative Assistant since 2012; the resume summary’s “over 12 years” claim appears lower than the dated work history (~18 years).

Skills: Government liaison, Microsoft Office, Saudi labour & residency laws, Tender administration, Confidential information handling, Multicultural communication, Working under pressure, Time management & follow-up

Education: Bachelor of Business Administration in Human Resources · Imam Abdulrahman Bin Faisal University, score 2.88


Last role: Front Office Manager · Grand Hotel Sharm Elshaikh, 2018 – 2023

Seniority: Hospitality professional with ~16 years of progression from Front Office Trainee/Agent to Senior Front Desk Agent, then Front Office Supervisor, Guest Relations Manager, and Front Office Manager, primarily at Grand Hotel Sharm Elshaikh.

Skills: Guest experience management, conflict resolution, property management systems, Microsoft Office Suite, leadership

Education: Bachelor of Tourism and Hotels (Hotel Studies Department) · Menofia University, Egypt, 2001 – 2005


Last role: Industrial cooperative training programme · Saudi Aramco, November 2019 – January 2020

Seniority: Early-career human resources professional with ~0.3 years of training-programme experience (Saudi Aramco, November 2019–January 2020) and a diploma in human resources plus business administration studies.

Skills: Training needs analysis, Data analysis, Customer service, Communication, Teamwork, Organisation, Problem solving, Attention to detail

Education: Diploma in human resources · Institute of Public Administration – Dammam, 4.30/5

Certifications: Diploma in business administration and office work · Entrepreneurship Association, King Saud University · 2022, Customer service · Technical and Vocational Training Corporation · 2021, Secretarial and office management · Technical and Vocational Training Corporation · 2021, Human resources management · Technical and Vocational Training Corporation · 2021, Computer basics · Technical and Vocational Training Corporation · 2021, Using computer in office work · Technical and Vocational Training Corporation · 2021, Human resources specialist · Technical and Vocational Training Corporation · 2021, Human resources specialist · Technical and Vocational Training Corporation · 2018


الرياض – العزيزية

Current role: Sales and customer service representative · مؤسسة لحظة االاحتراف, 2023 – Present

Seniority: Customer-facing sales and customer service professional with around 3 years of experience, currently in a sales and customer service representative role at مؤسسة لحظة االاحتراف; general secondary education (general track) listed for 2026.

Skills: Customer service, Sales and persuasion, Point-of-sale operation, Time management, Problem solving, Teamwork, Quick learning, Work under pressure

Education: General secondary education (general track), 2026

Languages: Arabic · native, English · basic


Current role: Ambulance driver · Sunrise Hospital Kulanada, June 2024 – Present

Seniority: Has progressed from delivery and driver roles at Saif Food Stuff Import And Exports, Kfc Americana Company Kuwait, and Kudu Saudi Arabia into ambulance driving since March 2022 at Medmax Ambulance Services and Sunrise Hospital Kulanada, totalling ~15 years overall driving experience and ~4 years in emergency medical transportation; the summary’s 'over 2.5 years' emergency-transport claim appears shorter than the dated ambulance roles (~4 years).

Skills: Defensive driving, Emergency vehicle operation, Basic medical knowledge, Map reading, Communication, Stress management, Attention to detail, Physical fitness

Education: SSLC · passed, VHSE · passed

Languages: English · read, speak and write, Malayalam · native, Hindi · speak, Arabic · speak, Tamil · speak

Certifications: CPR, AED and first aid · Save a Life / National Health Care Provider Solutions, 29 January 2025


Last role: Security Officer · National Security Services Company (SAFE), ~2 years

Seniority: Safety and security officer with ~2 years’ experience in health, safety and environment compliance and site security operations, per the resume summary (National Security Services Company (SAFE)).

Skills: Risk assessment, Hazard identification, Incident reporting, Emergency response, Health, Safety and Environment compliance, Security operations, CCTV monitoring, Site patrols

Achievements: High accuracy in observing and documenting safety violations, Prepared daily and incident reports in line with health, safety and environment procedures, Monitored CCTV systems and maintained security surveillance, Controlled access points and enforced site entry procedures

Education: High School Certificate

Languages: Arabic · native; English · beginner (reading and basic communication)

Certifications: Occupational Safety and Health, Risk Management, Security Training


Last role: Health Informatics Specialist · SULAIMAN ALHABIB HOSPITAL

Skills: Office software proficiency, Administrative support, Office management, Communication skills, Interpersonal skills, Teamwork, Organisation, Fast learning

Education: Bachelor's degree in Biology · IMAM ABDUL RAHMAN BIN FAISAL UNIVERSITY, Diploma in Public Administration · KING FAISAL UNIVERSITY

Languages: Arabic · native; English · excellent


Seniority: Early-career, about 1 year of sales and customer service experience, building customer relationships and handling the end-to-end sales process, including social-media customer enquiries.

Skills: Sales and negotiation, Customer service, Social media communication, Order processing, Payment handling, Logistics coordination, Problem solving, Time management

Achievements: Personal monthly sales: SAR 60,000

Education: General high school diploma · King Fahd High School, 2026

Languages: Arabic · native; English · intermediate


Current role: Approval coordinator · Dr sulaiman al habib medical group, February 2025 – Present

Seniority: Early-career progression in insurance administration and medical approvals over ~6 years since 2020, moving from cooperative training at an insurance brokerage and a short customer service specialist stint (May 2021–August 2021) to receptionist (February 2023–February 2024), medical approvals (February 2024–February 2025), and then approval coordinator (February 2025–present); the resume’s claim of one year of customer service experience appears longer than the dated customer service period.

Skills: Teamwork, effective communication, Leadership, Flexibility, problem solving, Office programs

Education: Bachelor's degree in Insurance and Risks · King Faisal University

Certifications: Insurance Foundation Professional Exam (IFCE), Insurance customer service course, Property insurance course, Computer skills course, Administrative assistant skills course, Report writing and administrative correspondence course


Last role: Supervisor · Al hokail Group, 2020 – 2021

Seniority: Progressed from Event Coordinator to Sales Supervisor, then Project Supervisor, and finally Supervisor, building operations leadership over ~9 years in Saudi Arabia; no dated-history discrepancy noted.

Skills: Operations management, Project supervision, Sales supervision, Team leadership, Customer service, Workflow coordination, ERP and SAP, Microsoft Excel

Education: High School Certificate

يسرني التقدم بطلب الانضمام إلى فريق عملكم، مستندًا إلى خبرة عملية اكتسبتها من العمل في مجالات الإشراف على المشاريع،
وإدارة العمليات .


Last role: Patient services receptionist · Security Forces Hospital, 2025 – 2025

Seniority: Early-career professional with ~3 years of administration and front-desk exposure, progressing from Administrative Supervisor at Shiny Stone Holding Company (2022–2024) to patient services reception work at Security Forces Hospital (2025).

Skills: Organisation and planning, Microsoft Office, Risk and time management, Effective communication

Achievements: Organised a professional meeting at Kanaf Charity Association, Organised and arranged books using the Library of Congress System

Education: Bachelor's degree in General Chemistry · King Faisal University, 2016, Diploma in Office Management · Technical and Vocational Training Corporation, 2019

Certifications: Quality Management · Imam Abdulrahman Bin Faisal University, 2025, Cybersecurity and Protection from Attacks, 2025, Emotional Intelligence and Self-Awareness, 2025


Education: Bachelor's degree in Geography and Geographic Information Systems (GIS) · Imam Abdulrahman bin Faisal University

Skills: Microsoft Office, Planning & organisation, Communication, Interpersonal skills, Problem-solving, Working under pressure, Accountability

Certifications: Customer service principles training course, Effective communication in customer service training course, English language course: reading and comprehension, Microsoft Outlook training course, Computer essentials training course


Current role: Network and AV Systems Engineer · Solutions by stc (Saudi Telecom Company), January 2014 – Present

Seniority: Network and AV systems professional with ~12 years of hands-on experience progressing through ongoing enterprise data centre and telecom infrastructure deployments at Solutions by stc (Saudi Telecom Company), with CCNA and CCNP credentials supporting the technical focus.

Skills: Structured cabling & fiber, Fiber splicing and testing, Data centre operations, AV systems integration, Network infrastructure, Virtualization administration, Server administration, Wireless LAN & NAC

Achievements: Delivered 50+ structured cabling projects with zero rework incidents, Reduced network latency by 30% via fiber optic upgrade initiatives, Maintained 99.9% uptime SLA for critical AV systems, Earned CommScope Certified Installer status for exceeding manufacturer installation quality standards

Education: Bachelor of Computer Science (BCS) · Computer Science, Gomal University

Languages: English · professional proficiency; Arabic · basic proficiency; Urdu · native/fluent

Certifications: CCNA, CCNP, Huawei Certified, CommScope Certified Installer


Current role: Complaint officer · BIDAYA FINANCE, December 2025 – Present

Seniority: Early-career professional experience (~3.5 years) spanning electronic archiving and distribution/operations work, progressing to customer complaint handling in finance as a complaint officer at BIDAYA FINANCE.

Skills: Data analyst, Microsoft Office, Team work, Work under pressure, Good leadership, English language

Education: Bachelor in Information Science · King Saud University, 2018–2024, Training at King Khalid University Hospital

Certifications: Excel basics · Imam Abdulrahman Bin Faisal University, Cyber security · Imam Abdulrahman Bin Faisal University, Excel · Edrak stage, Data analyst · The Chefz


Last role: Internal audit intern · Eastern Province Municipality, 2026 – 2026

Early-career: Early-career with internship experience in internal audit in 2026 at Eastern Province Municipality alongside recent bachelor’s studies in business (system track).

Skills: Microsoft Office, Administrative support, Communication skills, Teamwork, Time management, Problem solving

Education: Bachelor’s degree in Business studies (System track) · Arab Open University, 2026


Last role: Fragrance brand marketer · STORE AB, 2024 – 2024

Seniority: Early-career, approximately ~2 years of retail and customer-service experience in 2023–2024, including roles connected to sales and beauty-related customer support (including STORE AB).

Skills: Beauty product consulting, Customer service, Sales support, Teamwork, Communication, Microsoft Office, Problem solving, Stress tolerance

Achievements: Increased sales by 25%

Education: General secondary school certificate · scientific track

Languages: Arabic · excellent, English · intermediate

Certifications: Customer service and professional sales course, Basics of beauty and skincare course, Personal development and effective communication skills course

شخصيه طموحه ومسؤوله,أمتلك خبره في خدمه العملاء والمبيعات,وأجيد التواصل والعمل ضمن فريق واسعى للتطور وتحقيق افضل النتائج


Current role: Training Coordinator · Tuwaiq Association, 2023 – Present

Seniority: Experienced training-coordination and customer-service professional with ~16 years of combined administration, customer-facing work, and training coordination since 2010, most recently at Tuwaiq Association (Training Coordinator, 2023 – Present).

Skills: Data entry, Microsoft Office, Computer literacy, Task prioritisation, Attention to detail, Time management, Customer service, Teamwork and collaboration

Education: Bachelor's degree · Dammam University, 2007 – 2010

Certifications: Computer course · 6 months, Performance Measurement Indicators course · KPIs


Last role: HR intern · Smart Solution Group (SSG), January 2026 – May 2026

Seniority: Early-career HR candidate with ~0.5 years of dated experience from an HR internship at Smart Solution Group (SSG), backed by a 2026 diploma in Human Resources Management from Imam Abdulrahman Bin Faisal University.

Skills: Personnel administration, HR documentation, Recruitment support, Workforce planning, Data analysis, Microsoft Excel, Attention to detail, Qiwa/Mudad/gosi

Achievements: Managed 100+ employee records with 100% data integrity and HR-policy compliance, Processed 50+ employment contracts through Qiwa while ensuring Saudi Labor Law and internal HR procedure compliance, Supported payroll administration for 100+ employees, improving payroll accuracy and minimising discrepancies

Education: Diploma in Human Resources Management · Imam Abdulrahman Bin Faisal University, Dammam, 2026, GPA 4.61/5


Last role: Administrative trainee · Al Bayda Municipality, September 2025 – February 2026

Seniority: Early-career profile with about six months of documented experience as an Administrative Trainee at Al Bayda Municipality (September 2025 – February 2026), alongside diploma-level study including Public Administration (King Faisal University, May 2026).

Skills: Microsoft Office suite, Document control, Records management, Data entry, Electronic archiving, Administrative coordination, Scheduling and meeting coordination, Official correspondence

Education: Bachelor's in Arabic Language · Shaqra University, Diploma in Public Administration · King Faisal University, May 2026, Diploma in Student Guidance and Counselling · Shaqra University

Languages: Arabic · native, English · intermediate

Certifications: Computer Applications (Data entry and word processing) · Al-Bulaihed Institute, Microsoft Excel course · Tamkeen Alhadaf Center, Executive Secretariat course · Doroob Platform, English language course · Al-Bulaihed Institute

Public Administration graduate with hands-on experience in office administration, document control, scheduling, and administrative support


Last role: Branch Manager · Anatex - Abha, October 2025 – July 2026

Seniority: Progressed from Floor Manager at Kefi - Muscat (February 2020 – November 2022) to Operations Manager at Palm hills - Abha (July 2023 – September 2025), then to Branch Manager at Anatex - Abha (October 2025 – July 2026), about ~6 years total; the resume summary states 5 years, which appears slightly lower than the dated timeline.

Skills: Branch management, Team leadership, Sales growth, Customer service, Performance forecasting, Budgeting, Inventory control, POS systems & Microsoft Office


Seniority: Early-career student (~2 years) in cybersecurity and network systems administration, with diplomas scheduled for 2027 and repeated cybersecurity exhibitions, workshop instruction, and projects delivered in 2025–2026.

Skills: Linux, Windows Server, Network fundamentals, Wirshark, Burp Suite, Python, Problem solving, Communication

Achievements: Won first place at Be Secure Cybersecurity Exhibition (2025), won second place at Design and Protect Cybersecurity Competition (2026), workshop instructor at Arduino Basics Workshop & Cyber Defense Workshop (2025), workshop instructor and presenter, Student Cybersecurity Club, King Saud University (2026), participant, Robotics and Artificial Intelligence Competitions (2025–2026), developed and presented Student Assistance Robot graduation project Aikhdimni (2024), built and presented AI IoT and robotics palm farm management plus Red Palm Weevil detection system Eawn at Qassim University Modeling Camp and Agent X Hackathon (2026)

Education: Diploma in Cybersecurity · Al-Musanadah Higher Institute for Training, expected 2027, Diploma in Network Systems Administration · Technical College for Girls, Buraidah, expected 2027, High school diploma in Computer Science and Engineering track, 2024


Last role: Human Resources Administrative Supervisor · Arkan Marahel Trading Company, September 2021 – November 2022

Seniority: Early-career professional with ~1 year of experience in human resources administration and municipal media co-op training (Arkan Marahel Trading Company, Sept 2021–Nov 2022; Al Ahsa Municipality, Jan–Apr 2022).

Skills: Human resources administration, Document control, Correspondence management, Stakeholder management, Microsoft Office, Data entry, Public relations, Event coordination

Education: Bachelor's degree in Strategic Communication · King Faisal University, 2024

Languages: Arabic · native, English · intermediate

Certifications: General English 15 and General English 20 Skills Certificate · Bell Institute, 2024-10, Certificate of Appreciation for contributing to the organisation of “The Bullet” play as part of the Public Relations and Protocol Team · Mersima Al-Mosammema, 2023-12


Last role: Document controller intern · NesmaKent, January 2026 – May 2026

Seniority: Early-career, recent graduate in management information systems, with a 2022–2026 bachelor’s and a short document controller internship at NesmaKent (January–May 2026).

Skills: Document control, Records management, Data analysis, Oracle Aconex, Power BI, SQL, Python, Microsoft Office Suite

Education: Bachelor of Management Information Systems · Imam Abdulrahman Bin Faisal University, 2022 – 2026 · GPA 4.10/5.00

Languages: Arabic · native; English · fluent


Current role: Senior Document Controller (Project Cost Controller) · Bin Quraya, Dhahran Saudi Arabia, May 2024 – Present

Seniority: Document control professional with ~20 years’ experience since 2006, progressing through senior document controller roles across QA/QC and project documentation; the stated split between Gulf and India appears inconsistent with the dated history (India tenure appears closer to ~4 years than the stated 2).

Skills: Document control, EDMS (Aconex), PRODOM, DMS administration, SAP e-Security gate passes, Contractor access requests, QA/QC documentation control, Administrative support

Education: Bachelor of Business Administration, Business Administration, Swami Vivekanand Institute of Management Science & Technology, 2002 – 2005, Diploma in Computer Application, Swami Vivekanand Institute of Management Science & Technology, 1999 – 2002

Certifications: PM Safety Management System Overview and Implementation · 2015-05-18, Understanding Contractor Safety Administration Requirements · 2015-05-19, Preventing Struck-By, Caught-In-Between Incidents · 2015-05-19, Qyadati Driver Improvement Program Certificate · 2016-05-25

I'm in Al Khobar Saudi Arabia I can join immediately, no notice period required.

I have Bachelor’s Degree in Business Administr


Last role: Receptionist / IT assistant · Delmon Co. Ltd, 2016 – 2025

Seniority: Progressed from receptionist to IT assistant within the same employer, spanning roughly ~9 years from 2016 to 2025 at Delmon Co. Ltd.

Skills: Python, Java, Kali Linux, Windows Server administration, Ubuntu, Network setup, IP configuration, Connectivity

Education: Diploma in Cyber security · High Management Aptitude Institute For Training, Dammam, 2024, Score 93%; Cybersecurity course · Monsha’at; Cybersecurity Guidelines for E-commerce Businesses · Monsha’at; Cybersecurity course · King Abdulaziz University

Languages: English · Good


Current role: Technical and administrative support assistant · Al Khafji Municipality, November 2025 – Present

Seniority: Experienced customer service and operations professional with ~11 years from retail banking branch roles through leading customer service teams, then moving into accounting/receivables support and current technical and administrative project support.

Skills: Customer service leadership, SLA delivery, Complaint handling, CRM systems, Power BI, Accounts receivable, Journal entries, Administrative support

Education: Bachelor in English Accounting · Kafr Elshikh University, 2013 · Very good

Experienced customer service professional with 9+ years in banking, strong in front-desk support, guest handling, and problem-solving.


Last role: Debt collection officer · المجموعة السعودية للاستثمارات والتسويق المحدودة, August 2018 – June 2026

Seniority: Mid-career professional with ~14 years of experience, progressing from public relations officer to head of government relations and then debt collection officer across roles in consulting, construction contracting, and investment/marketing—resume’s “10+ years” claim is consistent with the dated history.

Skills: Debt collection & recovery, Operations management, Communication & negotiation, Problem-solving, Reporting, Project management

Achievements: Managed 160+ customer accounts, Contributed to improving collection rates, Helped reduce delinquent amounts

Education: Bachelor's degree in Business Administration · جامعة الملك عبد العزيز

Languages: English · very good

Certifications: Excel spreadsheet applications course · جامعة الملك عبدالعزيز; Administrative supervision course · معهد الإدارة العامة; Employee motivation course · معهد الإدارة العامة


Last role: Human Resources Specialist · Alshayeb Engineering Consultants Group, December 2024 – July 2026

Seniority: Early-career HR professional with about ~2 years of experience across recruitment and HR operations (from August 2024 to July 2026), most recently at Alshayeb Engineering Consultants Group; the resume summary claims over 2.5 years, which is higher than the dated history indicates.

Skills: Full-cycle recruitment, Talent acquisition, Employee relations, HR operations, Personnel administration, Payroll administration, Attendance & leave management, HRIS and government platforms

Education: Higher diploma in Human Resources Management · King Faisal University, 2025

Languages: Arabic · native, English · professional proficiency

Certifications: English language course for enhancing employment opportunities, Customer Relationship Management (CRM) and client relations course, Microsoft PowerPoint for professional presentations, Strategic planning for Small and Medium Enterprises (SMEs), Fundamentals of business model development, LinkedIn professional networking workshop, Soft skills and effective communication workshop, Customer service excellence workshop, Successful job interview skills workshop, Professional CV writing workshop

I have experience in HR and administrative support, with strong organizational, communication, and quick learning skills. I strive to provid


Last role: Work Permit Receiver (WPR) · Ma’aden (SAP), May 2026 – July 2026

Seniority: Administrative and operations-support professional with ~2.3 years of experience progressing from accounting and HR administration roles (Apple Mart, Digit Insurance) to industrial work-permit coordination and compliance support in petrochemical settings (Ma’aden, Advanced Petrochemical Company); career dates span March 2024 to July 2026.

Skills: Work permit coordination, Document control, Compliance & audits, HR administration, Customer relationship management, Accounts payable & receivable, ERP systems, Microsoft Excel

Education: Bachelor of Commerce (B.Com) in Commerce · St. Aloysius College (Deemed to be University)

Certifications: SAP Finance & Controlling (FI-CO) power user course · SAP / EME, 18 July 2023; SAP FICO certification in Financial Accounting & Controlling · SAP Education / EME, July 2023


Seniority: Early-career, ~2 years of certification-focused preparation in networking and Microsoft server administration alongside a Computer Engineering bachelor’s degree, with dated Cisco and Microsoft credentials completed between 2024 and 2026.

Skills: Data analysis, Windows Server administration, Network configuration, Azure fundamentals, Network and system security, Team collaboration, Adaptability and learning, Time management

Education: Bachelor’s degree in Computer engineering · Al Yarmouk University

Certifications: Cisco Cybersecurity Associate · Cisco, Jan 2026, Cisco Certified Network Associate · Cisco, Mar 2024, MCSA (Microsoft Azure and Server 2022 Administrator) · Microsoft, Jun 2024, Data analyst (20 hours, Manageperts) · Manageperts, Aug 2025


Seniority: Entry-level business administration graduate (~4 years from 2021 to completion of a project management diploma in April 2025).

Skills: Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Data entry, Data validation, Administrative report writing, Document organisation, Administrative supervision

Education: Bachelor’s degree in Business Administration · جاǽعة اȊǽȍر ǵǽرن بǿ عبداǺعزȉز, 2021, Diploma in Project Management · جاǽعة اǽȏام عبداǺرحǿǾ بǿ ȊǱصǹ, February 2025 – April 2025


Last role: Human Resources Intern · Al-Othman Holding Company, June 2024 – August 2024

Seniority: Early-career (internship-led) with less than 1 year of human resources operations experience in 2024, alongside Bachelor of Business Administration studies (2021–2025).

Skills: Employment law compliance, Problem solving, Time management, Cross-department coordination, Formal email communication, Microsoft Office, Teamwork

Education: Bachelor of Business Administration (Business Administration) · Imam Abdulrahman bin Faisal University, 2021–2025

Certifications: Introduction to human resources · Droop, 2025, Risk management · Droop, 2025


Current role: Cashier · Shahia Food limited company (Dunkin), July 2022 – Present

Seniority: Experienced retail and customer service professional with ~14 years across seller, data entry, and cashier roles, including an ongoing cashier position at Shahia Food limited company (Dunkin).

Skills: Customer service, Cash handling, Data entry, Computer skills, Inventory management, Communication, Teamwork, Problem solving

Education: High school · Saudi Aramco School, 2006

Languages: Arabic · advanced; English · intermediate

Certifications: Speaking course · Saudi


Last role: Travel and money exchange customer service agent · Air Travel & Money Exchange, 2022 – 2024

Seniority: Early-career customer service and sales professional with about ~5 years of experience across customer handling, ticket booking and reservation, money exchange, online marketing, and sales, with most recent experience at Air Travel & Money Exchange (2019 – 2024).

Skills: Customer service, Sales & marketing, Online marketing, Communication, Teamwork, Information technology, Problem solving, Self-motivated

Achievements: increased engagement and brand awareness, achieved sales targets and revenue goals, generated leads and maintained customer relationships

Education: Commerce intermediate · AJK BISE Mirpur, 2022; Secondary school certificate in science · AJK BISE Mirpur, 2020; Diploma or certificate in information technology · information technology professional course

Languages: Urdu · native, English · good, Arabic · basic


Last role: Finance and warehouse operations officer · Saudi Kayan, November 2014 – December 2024

Seniority: Experienced administrative professional with ~21 years across office administration, government relations and finance/operations from Al Rajhi Company through Saudi Kayan, progressing from executive secretary and sales consultant roles to finance and warehouse operations responsibilities.

Skills: Data entry, Microsoft Office, Attention to detail, Effective communication, Time management, Data protection compliance, Internet research, Compliance management

Education: High school certificate

Languages: Arabic · native, English · good (spoken & written)


Current role: Real Estate Specialist · Saudi National Bank, June 2023 – Present

Seniority: Mid-career professional with ~15 years of progression from a 2011 internship and sales and banking roles at Al-Rajhi Bank to a Real Estate Specialist position at Saudi National Bank.

Skills: Advanced sales, Customer service, Communication, Problem solving, Leadership and supervision, MS Office, Time management, Multitasking

Education: Bachelor of Marketing · Marketing · King Faisal University, 2012

Languages: English · advanced

Certifications: Retail Banking Professional Foundation Certificate · 2012, Advanced Sales · 2017, From Service to Sale · 2016, Detection of Counterfeiting, Forgery and Fraud · 2012, Excellent Service · 2012, Compliance and Combating Money Laundering, Terrorist Financing, and Know Your Customer Principle · 2012, Saudi Arabian Monetary Agency instructions · 2012


Last role: Engineer · General Printing Corporation, 2021 – 2025

Seniority: Early-career to mid-career trajectory moving from mathematics and physics teacher (2017–2022) into engineering roles, including a Supervising Engineer period for maintenance activities (2023–2024), totalling ~8 years from 2017 to the end of 2025.

Skills: Management skills, Creativity, Teamwork, Effective communication, Critical thinking, Leadership

Education: Bachelor's degree in mechanical engineering · Lattakia University, January 2020


Current role: Interior designer / 3D visualiser · DOME Furniture, June 2025 – Present

Seniority: Early-career start in graphic & 3D visual design (January 2020 – December 2022), then progression into interior and 3D visualisation (Arabian Dox Engineering Consultancy Company, May 2024 – June 2025) and into concurrent product visualisation (BLENDS HOME, June 2025 – Present), totaling about ~6.5 years of visualisation experience across interior, product, exhibition and event work in Saudi and Egyptian markets.

Skills: Real-time Unreal Engine, 3D rendering, Interior visualisation, Product visualisation, Cinematic animation, AutoCAD & shop drawings, Lighting & materials, Adobe motion graphics

Education: Bachelor of Construction and Building Engineering · Misr University for Science and Technology (Faculty of Engineering), GPA 3.19/4.00 (Very Good), graduation project: Project Management (BIM-Based) (Excellent)

Languages: Arabic · native, English · working proficiency

Certifications: Unreal Engine Blueprint Course · AR Studio, Jan 2025; Unreal Engine Cinematic Course · Amir Fiala Academy, Aug 2024; 3D Architectural Visualization · Vanilla Studio, May 2023; 3ds Max Diploma, Architectural Visualization · Akmam Academy, Sep 2022; 3ds Max Diploma, Interior Design & Exterior Design · HA 3D Studio, May 2020; Architecture Diploma · Art.ecture, Jan 2020


Last role: Call Center Officer · Abyat, June 2024 – June 2026

Seniority: Early-career finance and customer-service professional with about four years of experience across customer-facing roles and a finance internship, aligned to risk management and insurance studies.

Skills: Risk analysis, Customer service, Communication, Problem solving, Negotiation, Interpersonal skills, Attention to detail, Teamwork

Education: Advanced Diploma in Risk Management and Insurance · Imam Abdulrahman Bin Faisal University


Last role: Journalism trainee · الهيئة العامة للمساحة والمعلومات الجيومكانية, January 2025 – May 2025

Seniority: Early-career journalism graduate with roughly half a year of traineeship experience in 2025 (January–May 2025) and a bachelor’s degree in digital journalism completed in 2025.

Skills: Journalistic editing, News and report writing, Multi-platform content, Digital platform management, Mobile journalism, Design and infographics, Effective communication, Microsoft Office

Education: Bachelor's degree in digital journalism · جامعة الأميرة نورة بنت عبدالرحمن, 2025; score 4.70

Languages: Arabic · native; English · intermediate

Certifications: Art of news writing · جامعة القصيم, 2021, Graduation project workshop: your launch · جامعة الأميرة نورة بنت عبدالرحمن, 2023, Interactive media research · إدراك, 2024, Event management · Coursers, 2024, Session on job interview skills · برنامج مسك, 2025, How to make an employer see your potential · دروب, 2025, Journalistic writing workshop · مجتمع شباك صحفي, 2025, Professional certificate from الهيئة العامة لتنظيم الإعلام · الهيئة العامة لتنظيم الإعلام


Last role: Cashier & Branch Manager · Crafter Café, September 2025 – September 2023

Seniority: Entry-level professional with roughly ~0.5 years of HR-department support and customer-facing operations based on April 2023–September 2023 training, plus a Cashier & Branch Manager stint listed as September 2025–September 2023 with inconsistent date order.

Skills: Knowledge of human resources fundamentals, Electronic employment contracts, File and data management, Administrative coordination and follow-up, Oiva platform, Communication and professional relationship building, Problem solving and decision making, Microsoft Office

Education: Diploma in Human Resources · King Faisal University, 2026

Languages: Arabic · fluent, English · intermediate

Certifications: Computer skills for office work · 120 training hours · Al Bassam Higher Institute for Training, 2025, International Human Resources APHRI · Al Riwayah International Training Institute, 2026


Seniority: Early-career interior design diploma graduate, ~2 years since starting studies in interior design at Imam Abdulrahman bin Faisal University.

Skills: Space planning, Ergonomics, Interior design, Home Styler, Photoshop, AutoCAD

Education: Interior design · Imam Abdulrahman bin Faisal University, 2025 – 2026

Languages: English · basic/intermediate, Arabic · native


Current role: NOC Operator · Automation Control Systems, December 2022 – Present

Seniority: Mid-career professional with ~13 years of experience progressing from an operator trainee at Industrial Training Centers supporting Saudi Aramco trainees, to a document controller at Nidaa Al Hazm Foundation for Security and Safety, and then to an NOC operator role at Automation Control Systems since December 2022.

Skills: System monitoring, Network security, Infrastructure management, Operational compliance, Preventive maintenance, Operational support, Analytical abilities, Teamwork under stress

Education: Bachelor of Science in Information Systems · University of Bahrain, September 2022

Certifications: CCNA · Cisco, Security+ · CompTIA, A+ · CompTIA, Cybersecurity and Security+ training · Tuwaiq Academy, Enterprise CCNP · ABAD Network Training