Current role: Customer service agent · Hanco, June 2023 – Present

Seniority: Customer service professional with about 5 years of experience in customer service and car marketing/rental-related services, progressing from STC-CCC and Moken rento to Hanco.

Skills: Customer service, Sales support, Car rental marketing, Microsoft Office, Excel, PowerPoint, Word, Problem solving

Education: Bachelor's degree in Public Administration · King Abdulaziz University, 2016–2020

Certifications: Certificate of Excellence in Customer Service · STC, 2021, Technical support course · 2021, Secretarial course · 2023, Excellence in customer service course · 2023, Total quality management course · 2023, Risk management course · 2023, Human resources management course · 2023, PMP project management course · 2023, Sales skills and art course · 2023


Last role: Data analyst and web developer (co-operative training) · Ministry of Foreign Affairs, January 2026 – May 2026

Seniority: Early-career professional with ~1 year of co-operative training experience in data analysis and web development at the Ministry of Foreign Affairs (June 2025 – May 2026), and a diploma in Programming and Database completed in June 2026.

Skills: Oracle PL/SQL, SQL, Java, Firebase Realtime Database, Web development, HTML/CSS/JavaScript, problem-solving, team collaboration

Achievements: optimised 1,200+ diplomatic files and records, reduced data retrieval time by 35%, improved retrieval speed by 15%, built an integrated website used for administrative process automation

Education: Diploma in Programming and Database · King Saud University, June 2026

Languages: Arabic · native; English · professional

Certifications: Effective communication skills · King Saud University, February 2024; Essential skills in Microsoft Office (Word & Excel) · King Saud University, September 2025


Last role: Salesman · Almarai Saudi company, 1 year

Seniority: Retail experience of about ~4 years, progressing through cashier and salesman roles at AL-FATEH Cash & Carry, Imtiaz Mega Mart, and Almarai Saudi company.

Skills: Communication, Teamwork motivation, Microsoft Office, Internet browsing, Windows 7

Education: HSSC/Intermediate · F.A, Govt. Post Graduate College, Rawalpindi

Certifications: Basic computer course in hardware and software


Skills: Fiber optic installation, Network troubleshooting, Cisco routing & switching, Wireless RF communications, Electrical systems testing, Technical drawing interpretation, Technical reporting, Analytical problem solving

Education: Diploma in Telecommunications Technology · Technical and Vocational Training Corporation (TVTC), graduated with honours (GPA 4.39/5), courses: network engineering; wireless communications; fiber optic systems; transmission equipment maintenance; digital technologies; artificial intelligence concepts, Diploma in Construction Electrical Systems · Secondary Industrial Technical Institute, graduated with honours (GPA 4.19/5), courses: industrial electrical installations; residential electrical installations; technical drawing interpretation; electrical systems implementation; occupational safety and health standards (OSHA)

Achievements: Graduated with honours: GPA 4.39/5, Telecommunications Technology diploma, Graduated with honours: GPA 4.19/5, Construction Electrical Systems diploma

Languages: Arabic · native; English · professional working proficiency


Last role: Barista & Customer Service · Alshaya Group (Starbucks), November 2022 – September 2023

Seniority: Early-career profile with ~5 years in customer-facing retail and hospitality roles, progressing from Sales Associate (January 2019 – March 2022) to Barista & Customer Service (November 2022 – September 2023).

Skills: Customer service, teamwork, time management, adaptability, fast learning, attention to detail, working under pressure

Education: Diploma in IT – Technical Support · TVTC, 2018, GPA 4.61 / 5

Languages: Arabic · native, English · intermediate


Current role: Real Estate Marketing Specialist · National Housing Company (NHC), January 2024 – Present

Seniority: Early-career professional with ~3 years of experience since January 2024, moving from Administrative Secretary (Al Zahraa Institute) into Real Estate Marketing Specialist (National Housing Company (NHC)).

Skills: Time management, follow-up, coordination, customer service, teamwork

Education: Bachelor's in Business Administration · Arab Open University

Languages: Arabic · native; English · good


Skills: Java, Communication, Problem solving, Leadership, Teamwork, Work under pressure, Decision-making, Independent work

Education: Network administration · Jubail Technical Institute, score 3.49/4

Certifications: CCNA: Introduction to Networks · Cisco, CCNA: Enterprise Networking, Security, and Automation · Cisco, CCNA: Switching, Routing, and Wireless Essentials · Cisco, English Language Foundation Course Certificate, English Language Course Certificate level one, English Language Preliminary Course Certificate, English Language Beginner Course Certificate


Seniority: Early-career IT diploma graduate with about ~2 years of project-based experience since December 2024, plus recent Cisco Networking Academy training in cybersecurity and ethical hacking.

Skills: Cybersecurity, Penetration testing, IT support, Data analysis, Python programming, Database management, ERP systems, Technical reporting

Education: Diploma in Information Technology · Northern Borders University, 2025, score 4.85/5, graduation project: electronic task management system using Thinkable with cloud-based data tools

Languages: Arabic · native, English · advanced

Certifications: Ethical Hacking course · Cisco Networking Academy, 2025-01, Cybersecurity course · Cisco Networking Academy, 2024-12, Microsoft Dynamics 365 certification, Odoo certification


Education: High school diploma, general secondary education

Skills: Communication with diverse audiences, time management, work under pressure, business planning, problem solving, computer proficiency, trust and confidentiality, handling critical situations

Languages: Arabic · native; English · intermediate


Current role: Network & Systems Specialist / IT System Analyst · United Sulb Company (Saudi Sulb), March 2015 – Present

Seniority: Network and systems professional with ~12 years of experience from early LAN support (Saudi Aramco) through technical support to ongoing network operations and security delivery at United Sulb Company; the resume’s 10+ year claim is lower than the ~12 years supported by the dated history.

Skills: Network design, Routing protocols, Network security, VPN deployments, Firewall policy management, Wireless LAN, Monitoring & SNMP, Systems administration

Achievements: 99.5% wireless uptime across 20 access points, Reduced unplanned downtime by 25% via data centre upgrade, Migrated 25 Cisco switches to PoE-enabled hardware across 5 buildings, Implemented IP telephony replacement for 150 users

Education: Bachelor of Information and Communication Technology in Networking · Bahrain Polytechnic, June 2026, Diploma in Computer & Information Technology · Jubail Industrial College, June 2014

Certifications: CompTIA Security+ (SY0-701) · 2026-07, Cisco Certified Network Professional (CCNP) · in progress, Cisco Certified Network Associate (CCNA) · 2015-06, Microsoft Certified Solutions Associate (MCSA) · 2017-09, Microsoft Certified Professional (MCP) · 2016-04


Current role: Fleet and facility specialist · Madkour Group, April 2018 – Present

Seniority: Fleet and facility specialist track with ~8 years of experience since April 2018 at Madkour Group, focused on fleet management, facilities management and operational support with KPI ownership.

Skills: Fleet management, Preventive maintenance, Fleet cost control, Driver performance management, ERP systems, Vendor coordination, Facilities maintenance, Safety and security

Achievements: Maintained operational readiness above 95%, Reduced vehicle breakdowns by 30–40% via preventive maintenance, Achieved 20% fleet maintenance and operational cost reduction, Maintained driver compliance above 90%, Prepared and reviewed driver timesheets with 98% accuracy, Supported daily operations with 99% operational uptime, Achieved 100% facility readiness, Reduced operational risks by 40% through safety and security procedures

Education: Bachelor’s degree in Systems and Information · Higher Institute of Computer and Information – Katameya, 2018–2022 · overall grade: Good

Languages: Arabic · native; English · good

Certifications: Microsoft Office Specialist (MOS) · Ain Shams University, ICDL certification, General English course · online, HRCI, SAB (MM consultant) · GUPITER


Current role: Senior IT Support Officer · Almosafer for Travel & Tourism Co., November 2025 – Present

Seniority: Mid-career IT support professional (~4 years) progressing from IT Support Specialist and IT Support roles (May 2022–October 2025) to second- and third-level IT operations and support responsibilities at Almosafer for Travel & Tourism Co., with no seniority-duration discrepancy based on the listed dates.

Skills: End-user support, Helpdesk troubleshooting, Identity & Access Management, IT asset management, ITSM tooling, Infrastructure administration, Network support, Security & compliance

Education: Associate degree in Computer and information technology · Jubail Industrial College

Certifications: ITIL 4 — IT Service Management · ITIL, CompTIA Security+ · CompTIA, CAPM — Certified Associate in Project Management · PMI Project Management Institute, CLF-C02 — AWS Certified Cloud Practitioner · Amazon Web Services, Cybersecurity certification · ISC2

Senior IT Support with 5+ years exp. Certified in Security+, AWS CCP, ITIL, & CAPM. Ready to optimize & secure your network systems.


Last role: Offshore drilling operations trainee · Saudi Aramco Rowan Offshore Drilling (ARO), July 2019 – July 2021

Seniority: Early-career profile with ~2 years of hands-on experience in offshore drilling operations, followed by a Network & Information Security bachelor completed in 2026.

Skills: Python, Networking fundamentals, SOC fundamentals, IDS/IPS concepts, Centralised logging, VLANs & DMZ, GNS3 & VMware, FortiGate API simulation

Achievements: Built an AI-enhanced SOC simulation dashboard in Python, designed a simulated enterprise network with VLANs, DMZ, and IDS/IPS concepts plus centralised logging, simulated FortiGate API response actions to trigger defensive firewall actions in a SOC workflow

Education: Bachelor in Network & Information Security · Arab Open University, 2026; CCNA: Introduction to Networks; CCNA: Switching, Routing and Wireless Essentials; CCNA: Enterprise Networking, Security and Automation


Current role: IT Support Engineer · Saudi German Hospital, June 2024 – Present

Seniority: Early-career IT support engineer with ~3 years of experience, starting with cooperative training at DHL Express (March 2023–June 2023) and moving to IT Support Engineer at Saudi German Hospital (June 2024–present).

Skills: Troubleshooting, IT support, Active Directory, Network fundamentals, Service desk ticketing, Hardware & software support, Printer & peripheral support

Education: Bachelor in Computer Science · Imam Mohammed Bin Saud Islamic University, 2023

Certifications: Innovation and Leadership · Tony Robbins, 2025, HIMSS EMRAM · Megamind IT Solution, 2025, Cyber Security · Cisco, Computer Science · Saudi Council of Engineers SCE, 2023-09


Last role: IT support technician · Orbits For Engineering Consulting – NEOM Project, February 2024 – July 2025

Seniority: Early-career IT professional (~2 years) progressing from an IT department trainee role at the Ministry of Environment, Water and Agriculture (September–December 2023) and a data collector role at the General Authority for Statistics Saudi Arabia (November 2023–February 2024) to an IT support technician position for Orbits For Engineering Consulting on the NEOM project (February 2024–July 2025).

Skills: Network administration, Network troubleshooting, Active Directory, Endpoint protection, Firewall management, Security operations, Cloud security, Virtualisation

Achievements: Resolved 250+ technical issues, improved IT efficiency by 30%, reduced system downtime by 25%, supported 250+ end-users, maintained 99% endpoint protection reliability

Education: Bachelor's degree in Computer Science · University of Tabuk, 2023; modules: Programming, Database Management, Software Development, Critical Thinking, Technical Problem Solving

Certifications: Cisco Certified Network Associate (CCNA) · Cisco, CompTIA Security+ · CompTIA, Getting Started with Flutter Development · Google Cloud, Software Architecture · University of Alberta


Current role: Information Technology Specialist · China Geo-Engineering Corporation Branch, November 2024 – Present

Seniority: Early-career IT professional with ~3 years of experience, from co-op technical support at Royal Commission for Jubail (July 2023–October 2023) to ongoing Information Technology Specialist support at China Geo-Engineering Corporation Branch (November 2024–present).

Skills: Java, Technical support, Microsoft Office, Linux, Domain Name System, Printer drivers, Acronis, PC configuration

Education: Intermediate diploma in information technology and computer · Jubail Industrial College, November 2023

Certifications: Cisco Certified Network Associate · Cisco, May 2026, Security+ · Compity+, June 2026, ITIL 4 Foundation in IT Service Management · PeopleCert, June 2026


Last role: Enterprise Systems Engineer · DAMAC Properties Company, September 2024 – June 2025

Seniority: Progressed from IT Specialist to MIS Specialist and Enterprise Systems Engineer, building ~5 years of experience in enterprise IT operations and cloud security across organisations including SABB Takaful Insurance Company, Teleperformance, and DAMAC Properties Company.

Skills: Cloud security operations, Security automation & reporting, Incident response monitoring, Access control workflows, System hardening troubleshooting, Salesforce CRM & ServiceNow, Python & SQL scripting, SIEM and log monitoring

Achievements: Reduced manual effort 60% via automated dashboards, Supported 50+ users via Salesforce CRM and omnichannel platforms, Administered systems for 65–70 users, Achieved zero data loss during HR system migration

Education: Bachelor of Science in Computer Science · King Fahd University of Petroleum and Minerals (KFUPM), December 2019

Certifications: CompTIA Security+, AWS Certified Cloud Solution Architect Associate, AWS Certified Cloud Practitioner, Microsoft Certified: Azure Fundamentals, Microsoft Certified: Azure Administrator Associate, Google Cloud Certified: Associate Cloud Engineer


Seniority: Early-career (student/recent graduate), about 0 years of dated professional experience, with a Bachelor’s degree in marketing and e-commerce

Skills: Marketing, E-commerce, Online store management, Social media management, Content writing, Effective communication, Persuasion, Time management

Education: Bachelor's degree, Marketing and e-commerce, الكلية التطبيقية - جامعة نجران, 2026

Languages: Arabic · native, English · intermediate


Last role: Field supervisor · شركة حلول المدن الذكية, 2023 – 2025

Seniority: Supervisor-level professional with about ~8 years of experience, progressing from HR officer at شركة ركن القيم to branch manager at شركة الجميرة التجارية, and then to field supervisor in field operations at شركة حلول المدن الذكية, with dates supporting this trajectory.

Skills: Work supervision, Performance management, Administrative support, Communication, Analytical problem-solving, Time management, Working under pressure, Adaptability

Education: Bachelor's degree in Mathematics · جامعة القصيم

Certifications: Foundational English language programme · معهد الخليج العالي للتدريب, Data processing and text entry, Work ethics, Work methods, Workplace culture


Current role: Senior Network Administrator · Orange Egypt, December 2023 – Present

Seniority: Senior network engineer with ~7 years of experience (from February 2019 to July 2026), progressing from Enterprise Engineer at Telecom Egypt to network administrator roles across Suez Cement Group of Companies, Etisalat Egypt, and Orange Egypt in enterprise network and security infrastructure

Skills: Network engineering, Cisco routing & switching, SD-WAN and IPsec VPN, Cisco ACI, MPLS and BGP, Network security, Wireless and VoIP, Network automation

Education: Bachelor's in Electronics and Communications Engineering · Faculty of Engineering, Thebes Academy, 2017, Diploma in Information Technology · Information Technology Institute (ITI), Ministry of Communications and Information Technology, Cyber Security track

Languages: Arabic · mother tongue, English · very good

Certifications: Cisco Certified Network Associate (CCNA) Routing & Switching, Cisco Certified Network Professional (CCNP) Enterprise, Cisco Certified Specialist – Enterprise Core, Cisco Certified Specialist – Enterprise SD-WAN, Cisco Certified Network Associate (CCNA) Security, F5 (LTM), Microsoft Certified System Administrator (MCSA), Fortinet SD-WAN 7.2 Architect (NSE7), Fortinet FortiGate (NSE1, NSE2, NSE4), Cisco Firepower Next-Generation Firewall, IBM QRadar SIEM Foundations


Current role: Network Support Engineer · Kyan Network Information Technology Co, April 2026 – Present

Seniority: IT and network specialist with ~11 years of experience from assistant network engineer roles since 2016 through network engineer and network support engineer positions, and the resume summary’s “6+ years” claim appears lower than the dated history.

Skills: Network engineering, VLAN and routing, Switching and Cisco, Firewall and IPS, VPN and remote access, Wireless optimisation, Windows Server and AD, Fibre cabling and infrastructure

Education: Bachelor's degree in Electrical (Telecommunication) Engineering · IET Gomal University, 2011–2015

Certifications: CCNA Routing & Switching · Cisco, CCNP Routing & Switching · Cisco, Fortinet NSE 4_FGT-7.2 Firewall · Fortinet


Current role: Senior Information Technology Technician · EnergyTech, November 2025 – Present

Seniority: Early-career IT professional (~2 years) progressing from IT Support at Perfection Interior Design to Senior Information Technology Technician at EnergyTech, with a core focus on systems administration and support.

Skills: Active Directory, Patch management, Systems administration, Network troubleshooting, IT support, Security monitoring, Software deployments, Microsoft Office 365

Education: Higher Diploma in Cyber Security · King Saud University

Languages: Arabic · native; English · professional working proficiency

Certifications: Security+ · CompTIA, April 2025; IT Fundamentals+ · CompTIA, October 2025; Network Support and Security · Cisco Networking Academy, August 2025; Power BI · KFUPM, September 2024; Life Skills · Saudi Electronic University, June 2024; Data Entry and Word Processing · Technical and Vocational Training Corporation, December 2023


Last role: Computer engineering intern · Buruj Cooperative Insurance, January 2025 – June 2025

Seniority: Early-career profile (~1 year) based on two computer engineering internships (July 2024 – June 2025) supporting ICT initiatives, systems maintenance, and network installation within engineering consultancy and insurance contexts, with no longer-term professional roles stated.

Skills: Windows and Linux administration, Active Directory, TCP/IP networking, DHCP DNS LAN/WAN, IT technical support, Remote support tools, Data backup and recovery, POS system installation

Education: Bachelor of Science in Computer Engineering · Umm Al-Qura University, June 2024, Very Good


Last role: Network Engineer · Pearl Continental Hotel, January 2026 – April 2026

Seniority: Early-career IT/network professional with ~1 year of experience across network engineering and system support at Pearl Continental Hotel, starting July 2025.

Skills: Cisco switch administration, Wireless LAN systems, Windows Server administration, Active Directory services, PRTG monitoring, FortiGate security, Backup and log monitoring, HTML/CSS/PHP fundamentals

Achievements: Managed 1,500+ active nodes, Configured and troubleshot 101 manageable network switches, Supported 1,300 network nodes

Education: Bachelor's in Information Technology · ISP University Multan, 2024; Intermediate in ICS · Multan Board, 2020

Certifications: CCNA · Cisco Certified Network Associate, October 2024; CCNP · Cisco Certified Network Professional, April 2026

IT & CCNP Network Engineer. Proven track record in enterprise data centers, managing 100+ switches and 1500+ active network nodes.


Last role: Senior Car Driver · Webuild, 2023 – 2025

Seniority: Experienced car driver with ~16 years (2009–2025) of progression through car driver roles at NBC & Pappco, Mainhearth, Sajco and Webuild; resume states 17 years, which doesn’t fully match the dated history.

Skills: defensive driving, route planning, GPS navigation, vehicle inspections, preventive maintenance, record keeping, customer service, confidential executive transport

Education: FSC, Matric, High School Certificate

Languages: English · good, Arabic · excellent, Urdu · native


Last role: Cooperative training · Saudi Electricity Company, six-month cooperative training programme

Seniority: Early-career candidate (~0.5 years) with a diploma in Programming Technology and a six-month cooperative training at Saudi Electricity Company, plus additional sales representative experience (employment dates not provided).

Skills: Java programming, problem solving, teamwork, communication, computer proficiency, working under pressure

Education: Diploma in Programming Technology · Imam Mohammad Ibn Saud Islamic University


Last role: Systems Administrator · Arabian Minerals & Chemical Co. Ltd (AMC), January 2023 – September 2023

Seniority: Early-career IT professional with ~3 years across computer engineering and systems administration roles, including Computer Engineer at Nasser S. Al Hajri (2021–2023) and Systems Administrator at Arabian Minerals & Chemical Co. Ltd (January 2023–September 2023).

Skills: System administration, Network troubleshooting, Active Directory, Access permissions, SQL backups, LAN support, PC hardware troubleshooting, Microsoft Office

Education: Bachelor in Computer Engineering and Electrical Engineering · University of Bridgeport, 2020


Current role: Infrastructure and security engineer · Dolf Technology Company, Present

Seniority: Early-career security and infrastructure engineer, with experience following a 2023 bachelor’s degree (about ~3 years) and including an Infrastructure and security engineer role plus network security on-the-job training, with role start/end dates not provided in the résumé.

Skills: Network infrastructure, Penetration testing, DevSecOps, CI/CD pipelines, Cloud infrastructure security, Linux administration, Python scripting, Container platforms

Education: Bachelor's degree in Electronics and Communications Engineering · Higher Institute of Engineering and Technology in Sohag, 2023

Certifications: Professional Security Administrator · National Telecommunication Institute (NTI), Cisco Cybersecurity Engineer · Digital Egypt Pioneers Initiative (DEPI)


Last role: Assistant IT Infrastructure Manager · EP Systems, 2022 – 2025

Seniority: Experienced network, systems and security professional with ~9 years of progression from Network & System Engineer at The Urban Unit Pvt LTD (2016–2020) through Network Administrator roles at the Ministry of Human Rights (2020–2021) and IT Administrator at the Ministry of Planning Development & Special Initiative (2021–2022), to Assistant IT Infrastructure Manager at EP Systems (2022–2025).

Skills: VMware vSphere and vCenter, Network security management, Network architecture design, Fortinet and Palo Alto, Bash scripting, Ansible automation, Linux and Windows administration, Vulnerability scanning and patching

Education: Innovative Information System · University of Toulouse I Capitole, 2025 – Present, Bachelor of Engineering in Telecommunication and Networking · COMSATS University, 2011 – 2015, CGPA 3.46/4

Certifications: CCNP · Routing, Switching and Security, AWS Certified Solutions Architect, Azure DevOps Expert · AZ-400, RHCSA · Red Hat Certified System Associate


Skills: Microsoft Excel, Microsoft Access, Microsoft Outlook, Microsoft Word, Vehicle maintenance, Customer service, Team leadership, Scheduling & punctuality

Education: Diploma in commerce · business administration

Languages: Arabic · native; English · good

Certifications: Access database course, Excel spreadsheet and data processing course, Word text processing and data entry course, Outlook email course


Current role: Windows System Administrator · Asmael General Contracting Est., August 2016 – Present

Seniority: Experienced system administrator with ~23 years across onsite customer support and Windows system administration, including a technical team leader period at HP India (provider Sysnet) before serving as Windows System Administrator since August 2016.

Skills: Windows administration, Windows Server, Domain administration, Group Policy, User management, TCP/IP networking, LAN/WAN, Microsoft AX Dynamics

Achievements: Supported 500+ users and remote locations, led a team of 6 engineers for West zone, migrated Microsoft AX local server to cloud services

Education: B.Com in Commerce · IGNOU, Second Class

Certifications: HP Certified Desktop & Server Engineer · HP, certification, SALLY Security · SALLY, certification


Current role: Sales expeditor · Al-Othman Holding Company – IMCO, April 2024 – Present

Seniority: Experienced supply chain and procurement professional (~5 years from May 2021 to present) progressing from marketing administration and coordination roles into a current sales expeditor position at Al-Othman Holding Company; the “3+ years” stated in the summary appears to understate the dated timeline.

Skills: Supply chain coordination, Vendor management, Inventory control, Procurement support, Client relationship management, CRM systems, Marketplace analytics, Cross-functional coordination

Education: Bachelor's degree in Media and Communication – Public Relations · King Faisal University, 2020

Languages: Arabic · native, English · advanced mid


Last role: Cooperative Training Intern · King Fahad Specialist Hospital, 3-month cooperative training period

Seniority: Entry-level cybersecurity professional (~0.25 years), with a 3-month cooperative training internship in IT support and network administration at King Fahad Specialist Hospital alongside a Diploma in Cybersecurity at Academy of Learning (2026).

Skills: Cybersecurity fundamentals, Network security, IT support troubleshooting, Network administration, IP address management, Domain administration, Windows administration, Operating system installation

Education: Diploma in Cybersecurity · Academy of Learning, 2026

Languages: Arabic · native, English · good

Certifications: Certified Ethical Hacker


Current role: Network and security team leader · AL Othman Holding, August 2023 – Present

Seniority: Progressed from support and system administration roles (2011–2013) through IT manager roles (2013–2023) to network and security team leader (since 2023) across roughly 15 years, which is higher than the resume claim of 10+ years.

Skills: Network security, Routing and switching, VPN and firewalls, VMware vSphere, Windows Server administration, Backup and recovery, Cloud services, Network monitoring

Education: Bachelor in computer science, May 2004

Languages: Arabic · native, English · speaking, reading and writing

Certifications: Fortinet Network Security Analyst (NSE5), Fortinet Network Security Professional (NSE4), Cisco CCNP Enterprise, Microsoft Certified Solutions Expert: Core Infrastructure (MCSE), Microsoft Certified Solutions Expert: Productivity, Windows Server 2016 (MCSE), Microsoft Certified Trainer (MCT) 2020–2022, VMware Certified Professional 6 – Data Center Virtualization (VCP), Microsoft Certified IT Professional: Windows Server 2008 (MCITP)


Last role: Electrician · Elsewedy Electric for Cables and Panels, 2019 – 2023

Seniority: Technician with ~12 years in electrical maintenance, industrial health and safety, production line supervision and warehouse management, spanning Unionaire Electrical Appliances Company (2011 – 2017), Tewburko Company (2017 – 2019) and Elsewedy Electric for Cables and Panels (2019 – 2023); the résumé’s 14+ years claim is higher than the dated record.

Skills: Electrical fault diagnosis, Electrical control panels, OSHA safety compliance, Hazard and risk assessment, Emergency response planning, Production line supervision, Machine operation, Inventory and warehouse management

Education: Industrial technical diploma in mechanical engineering · Barakat Al-Sabaa, 2008

Languages: Arabic · native, English · C1

Certifications: OSHA standards for general industries · Gulf Academy, 2025, OSHA construction industry standards · Gulf Academy, 2025, Risk assessment and work permits · Gulf Academy, 2025, Lifting and rigging operations training for cranes · Gulf Academy, 2025, Firefighter team leader · Gulf Academy, 2025, Qualified scaffolding operators · Gulf Academy, 2025, Working at heights · Gulf Academy, 2025, Emergency and evacuation plans · Gulf Academy, 2025, First aid / basic life · Gulf Academy, 2025, Establishing occupational safety and health systems · Gulf Academy, 2025, Accident investigation · Gulf Academy, 2025, American OSHA certification for industries and construction · Gulf Academy, 2025


Current role: Computer Engineer · Jeel Al Asimah, November 2023 – Present

Seniority: Early-career computer engineer with ~3 years of blue-team SOC and network security experience at Jeel Al Asimah since November 2023, alongside a Master in Information Security at Tabuk University (2026).

Skills: SOC operations, SIEM log analysis, Threat hunting, Incident response, Network security analysis, Wireshark and Nmap, Malware analysis, Python

Achievements: Assessed 50+ endpoints, identified multiple security weaknesses, recommended remediation improving overall network resilience, provided incident handling and technical support while minimising downtime and maintaining operational continuity, managed network security event and anomaly documentation to support compliance with internal security engineering standards

Education: Master in Information Security · Tabuk University, 2026 (score 4.56), Bachelor in Computer Engineering · Tabuk University, 2023 (score 4.11)

Certifications: CompTIA Security+ · CompTIA, July 2026, Cisco Certified Network Associate (CCNA) · Cisco, 2026, Cybersecurity Incident Response Analysis · STC & Misk Skills, Cybersecurity Camp & Al Challenges · ATTA DIGITAL


Last role: Systems Analyst Intern · Al-Ettifaq Club, September 2025 – December 2025

Seniority: Early-career IT professional with ~0.3 years of internship experience in systems analysis at Al-Ettifaq Club, completed alongside a Bachelor's Degree in Information Technology and Computing.

Skills: Systems analysis, IT infrastructure management, Hardware and network support, Asset procurement, SAP ERP data migration, Biometric systems, Surveillance systems, SQL and Power BI

Education: Bachelor's Degree in Information Technology and Computing · Arab Open University

Certifications: IT project management · MCIT, Foundations of artificial intelligence · SDAIA, Data analysis and visualization · Power BI, Product engineering, Robotics and innovation


Last role: Helpdesk technician · Aria (accolade), 2025 – 2026

Seniority: IT systems and network specialist with about 12 years of experience across support, systems administration and customer-facing roles (2014–2026), including networking training at Cisco Networking Academy and most recently IT helpdesk work.

Skills: Networking, Windows administration, Active Directory, Backup and restore, Helpdesk N1/N2, Ticketing systems, VLAN and VPN, Linux and Windows Server

Education: Specialised technician diploma in computer systems and networks · Établissement · 2013–2015, Scientific baccalaureate in science · Lycée · 2012–2013, Networking training · Cisco Networking Academy · CCNA 1–4 courses · 2015–2016

Languages: Arabic · native, English · written, read and spoken, French · fluent


Current role: Cybersecurity intern (SOC) · Cyberani by Aramco Digital, 2025 – Present

Seniority: Early-career cybersecurity professional (~1 year) with hands-on SOC internship experience at Cyberani by Aramco Digital since 2025, currently completing a bachelor in Cybersecurity (2022–2026) despite describing themselves as a graduate.

Skills: SIEM/SOC, Splunk, Security monitoring, Threat hunting, Incident response, Log analysis, MITRE ATT&CK, IOC/TTP analysis

Education: Bachelor's degree in Cybersecurity · University of Hafr Al Batin, 2022 – 2026, score 3.33/4.00

Certifications: CompTIA Security+ · CompTIA, 2025, INE eCTHP Learning Path · INE, 2026, NCA Summer Cybersecurity Bootcamp · NCA, 2024


Seniority: Entry-level network engineer fresher, ~2 years since completing a Bachelor of Technology in Electronics and Communication Engineering in 2024.

Skills: Network engineering, Routing protocols, Switching and VLANs, Inter-VLAN routing, Network security and VPN, Troubleshooting, Cisco Packet Tracer, Verilog and SystemVerilog

Education: Bachelor of Technology in Electronics and Communication Engineering · Sree Rama Engineering College (2024)

Languages: English · speak/read/write; Telugu · speak/read/write; Hindi · speak

As a recent graduate in Electronics and communication Engineering I was very enthusiastic to start my carrer in this field


Current role: Business IT Specialist · Trouw Nutrition Canada, January 2019 – Present

Seniority: IT specialist with ~25 years of experience in network administration and application support, including Business IT Specialist roles at Trouw Nutrition Canada and earlier Network Administrator positions at Mobilink; this is longer than the résumé’s stated “over 15 years”.

Skills: Microsoft Azure, Active Directory, Network administration, LAN/WAN troubleshooting, IT asset management, Service desk SLA management, Windows Server, Disaster recovery

Education: Bachelor of Science in Information Technology · Preston Institute of Management Science and Technology

Languages: English · proficient, Urdu · proficient

Certifications: Microsoft Cybersecurity Architect (SC-100), 2023-10; Microsoft Azure Administrator (AZ-104), 2023-10; Microsoft Azure Fundamentals (AZ-900), 2022-05; Cisco Certified Network Associate (CCNA), 2005-08; Microsoft Certified Professional (MCP), 1999-08


Skills: Customer service, customer relations, communication, sales, marketing, call handling, telephone support, administrative support

Seniority: Mid-career professional with approximately 9 years of experience registered in GOSI, spanning customer-facing and operational roles.

Education: High School Diploma, 2025


Last role: IT technician intern · AL Yaum, 320 hours

Seniority: Early-career IT professional with a Bachelor of Science in Information Technology completed in 2023 and internship experience; no dated full-time work history is provided, ~4 years since the start of studies.

Skills: Cloud security, Cloud networking, Google Cloud Platform, Routing and switching, Network troubleshooting, LAN/WAN administration, Firewall configuration, IT support

Education: Bachelor of Science in Information Technology · Saudi Electronic University, 2019–2023

Languages: Arabic · native, English · professional working proficiency

Certifications: Cisco Certified Network Associate (CCNA) · Cisco, October 2025, Google Cloud Platform (GCP) cloud training · 2026, Cybersecurity training programme · Monsha'at, The World of E-commerce training programme · Monsha'at, Supply Chain for E-commerce training programme · Monsha'at


Last role: Administrative & Digital Records Intern · Umm Al-Qura University, September 2023 – March 2025

Seniority: Early-career student designer with ~1.5 years of experience, starting in September 2023 and most recently working in digital records at Umm Al-Qura University until March 2025.

Skills: UX research, UX/UI design, Wireframing & prototyping, Information architecture, Accessibility (WCAG), Figma, Data visualisation, Flutter & Dart

Education: Bachelor of Science in Human–Computer Interaction · Umm Al-Qura University, June 2027

Languages: Arabic · native, English · intermediate

Certifications: UX/UI Design Path · Satr Platform, Foundations of User Experience (UX) Design · Google / Coursera, Technical Communication in the AI Era · Coursera, Graphic Elements of Design: Color Theory · University of Colorado Boulder / Coursera


Current role: IT Engineer – Technical Support · General Authority for Health Insurance, Egypt, 2013 – Present

Seniority: IT professional with ~16 years of progression from help desk support to IT engineering at General Authority for Health Insurance in a healthcare IT environment, consistent with the stated 'over 15 years' experience.

Skills: Windows Server administration, Active Directory & Group Policy, LAN/WAN networking, TCP/IP DNS DHCP, Incident management, Preventive maintenance, Hardware and software troubleshooting, Medical applications support

Achievements: Reduced downtime 30% via proactive maintenance; Reduced resolution time 25% by streamlining incident management and reporting; Implemented IT infrastructure upgrades across multiple departments; Developed user guides and training programs to improve staff IT proficiency

Education: Bachelor’s degree in Electronics and Electrical Communications Engineering · Menoufia University, Communications Department, Faculty of Electronic Engineering

Languages: Arabic · native; English · upper-intermediate

Certifications: MS-102 Microsoft 365 administrator (self-taught), 2026-03; AZ-700 Designing and Implementing Microsoft Azure Networking Solutions, 2026-03; AZ-104 Microsoft Azure Administrator, 2026-02; CCNA Switching, Routing and Wireless Essentials from Cisco Networking Academy, 2025-07; CCNA Introduction to Networks from Cisco Networking Academy, 2025-01; AZ-900 Microsoft Azure Fundamentals, 2024-11; Microsoft Windows Server Administrator (MCSA) course; Introduction to Artificial Intelligence; Power BI and advanced Excel, data analysis with Excel; MOS – Microsoft Office Specialist certification; ICDL (International Computer Driving Licence); A+ certification course; N+ certification course; English language from Berlitz


Last role: Cashier sales assistant · محل حلويات عنب سكر, 2024 – 2025

Seniority: Early-career professional with ~3 years of experience in customer-facing phone and telecom services and retail at اتصالات الغيداني and محل حلويات عنب سكر.

Skills: Customer service, Phone sales & repair, Mobile device installation, Mobile device inspection, Social media marketing, Digital marketing, Microsoft Office, Adaptability & teamwork

Education: Secondary school (Tracks) · مدارس رياض القصيم, 2025

Certifications: Introduction to Cybersecurity · سطر التعلمية


Current role: IT engineer (technical support) · General Authority for Health Insurance, Egypt, 2013 – Present

Seniority: Experienced IT professional with ~16 years progressing from help desk support (2010–2013) to IT specialist/data analyst (2013) and IT engineer/technical support (2013–present) at General Authority for Health Insurance, consistent with the resume’s “over 15 years” summary.

Skills: Windows Server administration, Active Directory & Group Policy, LAN/WAN networking, Incident management & ticketing, Hardware/software troubleshooting, Preventive maintenance & IT operations, Medical applications support, Power BI & reporting

Achievements: Reduced downtime by 30% through proactive maintenance, reduced resolution time by 25% through streamlined incident management and reporting

Education: Bachelor's degree in Electronics and Electrical Communications Engineering · Menoufia University

Languages: Arabic · native, English · Upper-Intermediate

Certifications: MS-102 Microsoft 365 administrator (self-taught) · 2026-03, AZ-700 Designing and Implementing Microsoft Azure Networking Solutions · 2026-03, AZ-104 Microsoft Azure administrator · 2026-02, CCNA Switching, Routing & Wireless Essentials · 2025-07, CCNA Introduction to Networks · 2025-01, AZ-900 Microsoft Azure Fundamentals · 2024-11


Current role: Purchasing Logistic Supervisor · KBR-AMCDE, December 2024 – Present

Seniority: Experienced procurement and logistics professional with ~12 years across Halliburton, SNC-Lavalin and KBR-AMCDE, progressing from trainee and expeditor roles to supervisor and senior procurement positions; resume claims 10+ years, which is shorter than the dated history (~12 years).

Skills: Procurement management, Vendor negotiation, Budgeting and reporting, SAP ERP, Logistics operations, Inventory management, Contract negotiation, Risk management

Education: Bachelor's in Information Technology · Prince Mohammad Bin Fahd University, 2014; score 2.53/4.00

Certifications: Certified International Procurement Manager · 2025, Certified International Procurement Professional · 2025, Excel course · 2022, Fire Warden · 2024, Subcontract training · 2020, Procurement training · 2020, Basic First Aid COR & AED · 2025, KBR Mental Health First Aider · 2026, IELTS · 2015


Last role: IT Support & Networking Intern · Hail Health cluster – Simulation Training Centre, June 2025 – January 2026

Seniority: Early-career network engineering professional with ~1 year of experience in IT support, networking, and security workflows from an internship at Hail Health cluster – Simulation Training Centre (June 2025 – January 2026), alongside a Bachelor programme in 2026.

Skills: Network engineering, Network security, TCP/IP and routing, Traffic analysis, Workflow automation, Power BI, Microsoft Excel, Cisco Packet Tracer

Achievements: Facilitated faster digital certification issuance for 500+ trainees, Consolidated 3-year historical Excel data into a leadership dashboard for a professional conference, Designed an NS2 framework to detect and mitigate UDP flood DoS attacks, Developed a secured web system to automate trainee registration with data governance

Education: Bachelor in Network Engineering and Communication Systems · University of Hail, 2026

Languages: Arabic · fluent, English · fluent

Certifications: CCNA Routing and Switching (self-study), Cybersecurity and network security fundamentals (online course), Advanced Microsoft Excel and data management (from Professional)


Last role: Senior IT Support Engineer · Aman Taxi, October 2025 – March 2026

Seniority: IT systems and network professional with ~19 years across system administration, network support, and virtualisation/cloud roles (August 2006–March 2026), progressing to Senior IT Support Engineer; resume states 15+ years, which doesn’t align with the dates.

Skills: Windows Server administration, Active Directory and Entra ID, Microsoft 365 services, VMware and Hyper-V, Network engineering, PowerShell and Python, Security and vulnerability management, SCCM and ServiceNow

Achievements: Supported 4,500+ users with Microsoft 365, managed 12+ vSphere hosts and 200+ VMs with HA/DR capabilities, deployed Microsoft Dynamics AX 2012 Retail POS across 250+ stores, delivered consistent SLA performance with recognised reliability for desktop and network support

Education: Bachelor of Science in Science · Sri Venkateswara University

Certifications: Oracle Cloud Foundation Associate, CCNA from Cisco, MCTS – Windows Server 2008, MCSA / MCSE – Windows Server 2003 from Microsoft, Microsoft Exchange Server 2010


Current role: Executive assistant · Mika Establishment, 2024 – Present

Seniority: Early-career administrative and customer-service professional with ~4 years of experience, progressing from customer service to executive assistance (and a legal internship in 2025), including roles at Unicure Establishment and Mika Establishment.

Skills: Workflow management, Task coordination, Customer service, Time management, Professional communication, Report writing, Document handling, Microsoft Office

Achievements: Improved processes, reduced errors; Trained new employees; Prepared management reports; Drafted legal documents as a legal intern

Education: Bachelor’s degree · Islamic studies · Imam Abdulrahman Bin Faisal University, 2021 – 2026; courses: executive secretarial and office management, customer service, presentation skills, Microsoft Excel, communication skills, time management

Languages: Arabic · native; English · very good


EGAA4774, 4774 Abdulrahman Al Shamekh Street

Last role: Co-op · SABIC Agri-Nutrients, January 2026 – June 2026

Seniority: Early-career cybersecurity professional with approximately 4 years of cybersecurity education (Bisha University, 2022–2026) and a recent co-op placement in an enterprise security-related environment (SABIC Agri-Nutrients, January 2026–June 2026).

Skills: Cybersecurity controls, vulnerability assessment, incident response, network defence, risk mitigation, operating systems management, networking, Microsoft Office

Education: Bachelor's degree in Cybersecurity · Bisha University, 2022 – 2026

Languages: Arabic · native, English · fluent

Certifications: Cybersecurity Specialization certificate · KAUST Academy, January 2025 – April 2025, Cybersecurity training bootcamp · National Cybersecurity Authority, July 2025 – July 2025


Skills: Executive leadership, Planning and control, Legal compliance, Financial reporting, Account reconciliation, Taxation, Office management, Analytical problem-solving

Education: Bachelor of Commerce (Honours) · Superior University of Lahore, Intermediate · Superior College, Matriculation (Science subject) · BISE Lahore

Languages: Urdu · spoken, English · spoken, Punjabi · spoken


Last role: Professional Driver · Saudi Arabia, 3 years

Seniority: Professional driver with 11 years of driving experience, including 8 years in Pakistan and 3 years in Saudi Arabia.

Skills: Safe driving, Route planning, GPS navigation, Vehicle inspection, Google Maps, Waze, Time management, Vehicle cleaning

Achievements: Maintained daily vehicle inspections and ensured roadworthy condition, Followed Saudi traffic laws and company safety procedures, Maintained accurate trip records, fuel logs, and vehicle documents, Delivered customer service with professionalism and confidentiality

Education: Matric (Science) · Secondary School

Languages: English · basic working proficiency, Arabic · basic communication, Urdu · native

Certifications: Certificate of appreciation · recognition for outstanding performance and dedication


Last role: Business Manager · Bayeei, June 2025 – December 2025

Seniority: Early-career professional with ~3 years of experience, progressing from an Accountant role at Walaa & Emaar Real Estate Establishment into a Business Manager position at Bayeei focused on strategic planning, stakeholder management and sustainability initiatives.

Skills: Strategic planning, Project coordination, Stakeholder management, Contract negotiation, Financial operations, Budgeting & reporting, Investment pitching, Agile & Scrum

Achievements: Secured 3 sports club partnerships through negotiations and contract execution, Managed partnerships with 6 government and semi-government entities, Led a 5-member team to deliver initiative execution, Secured a strategic investor enabling funding and growth

Education: Bachelor of Business Administration · King Faisal University (KFU), August 2021 – January 2026; courses: Digital transformation strategies for business, Strategic planning fundamentals, Customer service & key account management, Creative thinking in business, Business reports & administrative correspondence writing, AI applications in human resource management, Project management fundamentals (CAPM-aligned), Agile & Scrum methodologies

Certifications: Certified Associate in Project Management (CAPM) · Project Management Institute, Assistant Welding Technician certificate · High Institute for Engineering & Petroleum Technical Training

أنا خريج بكالوريوس إدارة أعمال، وأسعى إلى بناء مسيرة مهنية في تطوير الأعمال وإدارة المشاريع. أمتلك خبرة عملية في بناء الشراكات، والتنسيق مع


Last role: Government tender proposal writer · Tarsiat Company, technical and financial proposal preparation for government tenders

Skills: Administrative support, Office coordination, Documentation, Report writing, Meeting management, Correspondence writing, Presentation preparation, Microsoft Office

Achievements: Completed 16 training courses at Saudi Aramco, including 4 Harvard certificates

Education: Higher Diploma in Business Administration · Higher Diploma in Business Administration, 2026

Languages: Arabic · native, English · basic to professional

Certifications: SHRM International Certificate · Excellent grade · SHRM, Cooperative training certificate · Saudi Aramco, Customer service skills certificate · Saudi Electronic University, Data science applications in government sector, Government correspondence writing, Remote work enablement · government sector, Computer skills certificate, English language certificate


Last role: Light vehicle driver · Corporate Fleet & Logistics, for 4 years

Seniority: Light vehicle driver with about 4 years of experience in corporate fleet and logistics in Saudi Arabia (Tabuk, Khamis Mushait, Jeddah); driven roles described as completed based on “worked…for 4 years” language, without specific start and end dates

Skills: Defensive driving, GPS route optimisation, Traffic law compliance, Vehicle inspections, Time management, Customer service, Light fleet operations

Languages: Urdu · native, English · good professional ability, Arabic · good professional ability

السلام علیکم،

My name is Muhammad Idris. I am a Pakistani Light Vehicle Driver currently living in UAE.

I have 4 years of driving experien


Seniority: Fresh graduate with ongoing IT studies, backed by ~2 years of formal education in network and computer security (Advanced Diploma, 2022–2024 at Imam Abdulrahman Bin Faisal University, Community College) and current studies at Saudi Electronic University.

Skills: Cybersecurity, Network management, Risk assessment, Information security, Java, Python, MySQL, Packet Tracer

Education: Advanced Diploma in Network and Computer Security · Imam Abdulrahman Bin Faisal University, Community College, 2022–2024 · Score 3.91/5.00 · Courses: Programming, Cybersecurity

Languages: Arabic · Native, English · Fluent

Certifications: AI Foundation for Everyone · IBM, Coursera, Cyber Essentials · Cisco Network Academy by Cisco, 2023 · Introduction to IoT · Cisco Network Academy by Cisco, 2023 · Network Technician Career · Cisco Network Academy by Cisco, 2024 · Operating System Basic · Cisco Network Academy by Cisco, 2024


Current role: IT Support Specialist · Compass, October 2023 – Present

Seniority: IT support professional with ~3 years in helpdesk and systems/user administration at Compass; resume summary mentions two years, which is broadly consistent but slightly shorter than the dated timeline.

Skills: Technical support, Networking, Active Directory, Microsoft 365 administration, Azure administration, Hardware troubleshooting, Database management, Cybersecurity

Education: Bachelor degree in information system · Bahrain Polytechnic (expected 2028)

Languages: Arabic · native; English · advanced


Current role: Technical support · Lendo Specialized Financing, September 2024 – Present

Seniority: IT systems and helpdesk professional with ~13 years since January 2013, progressing from system administration and 1st/2nd-line support to current technical support; resume summary states 9+ years, which is lower than the dated history.

Skills: Active Directory management, Windows administration, ManageEngine helpdesk, Office 365 administration, Azure administration, Network management, Security monitoring, Business workflow automation

Achievements: Managed ManageEngine helpdesk operations (2013–2022), supervised Microsoft Office 365 mailbox migration and local decommission (2019–2022), deployed on-premises Microsoft Exchange 2012 (2013–2015) and updated to Exchange 2015 (2016–2018), migrated PBX from analogue to digital with Avaya systems (2013), created and customised KiSSFLOW web forms and live applications (2018–2022), set up Azure resources and groups (2020–2022)

Education: Bachelor's degree · Computer Science and Computer Information Systems · Philadelphia University, October 2001 – July 2006


Last role: IT support trainee · Security Forces Hospital, June 2025 – August 2025

Seniority: Early-career IT professional with short, dated IT support traineeship experience at Security Forces Hospital (June–August 2025) followed by completion of an Advanced Diploma in Computer Information Technology (December 2025).

Skills: IT troubleshooting, Networking, Microsoft Office, C#, ASP.NET, SQL databases, Web development, AI tools

Achievements: Awarded for outstanding performance and dedication in the IT Department, Recognized for constructive contribution and professional excellence

Education: Advanced Diploma in Computer Information Technology · Dammam Community College - KFUPM, December 2025


Last role: Software Developer · IT Gulf Skills Services, June 2024 – August 2024

Seniority: About 2.5 years of experience moving from a Commodity Services Representative role to freelance Software Developer work, supported by completion of a Bachelor’s degree in Information Technology in 2024.

Skills: Mobile app development, Flutter & React Native, Python & Django, REST API development, Cloud & Azure, Firebase & SQL, Cybersecurity basics, YOLO object detection

Achievements: Nominated for Absher Challenge, Ranked Top 10 nationwide in Saudi’s Future Skills competition, Automated identity verification workflow using fingerprint authentication, Built a cross-platform delivery tracking app with Firebase authentication and real-time database

Education: Bachelor of Science in Information Technology · Saudi Electronic University, 2024

Languages: Arabic · native, English · professional working proficiency (B2/C1)

Certifications: Building a REST API with Python and Django · Tuwaiq Academy (2025-04), Cloud Computing on Microsoft Azure · Misk Skills (2025-01), Cybersecurity Incident Response Analysis · Misk Skills (2025-01), Big Data & Internet of Things Applications · Doroob (2025-01), Web Application Development · Doroob (2025-01), Microsoft Excel · Doroob (2025-01), Cybersecurity awareness · CyperSpace (2024-10), ICDN First Lock on · EC-council (2023-09), STEP English Proficiency Test · Qiyas (2021-03)

Results-driven IT Specialist with a Bachelor’s degree in Information Technology and a strong foundation in software
development, cloud compu


Last role: IT Support Specialist · Kashmir Hazara Logistics & Goods Transport Company, 2024 – March 2026

Seniority: ~7 years of progression from junior network and systems support (2019–2020) to IT support roles covering systems administration, networking operations and Microsoft 365, including an IT expert and database administrator period at the World Health Organization (WHO) (2020–2021).

Skills: ITIL service desk, Windows administration, Active Directory, Networking troubleshooting, Microsoft 365 administration, SQL reporting, Backup and recovery, Hardware & infrastructure support

Education: Bachelor's degree in Computer Systems Engineering · University of Engineering and Technology, Peshawar, 2015–2019, Pakistan Engineering Council, Reg. 448943

Certifications: Power BI Data Analytics, AI & Machine Learning, Network Fundamental, Cyber Security Fundamental, Digital Marketing, Graphic Designing, E-Commerce, AutoCAD, WordPress, Project Management Fundamental, Microsoft Azure Fundamentals


Last role: Workforce development trainee · SHARQ–SABIC, January 2026 – May 2026

Seniority: Early-career profile, ~0.5 years of experience through a co-operative workforce development and continual improvement trainee programme at SHARQ–SABIC, alongside completion of a bachelor’s degree in Information Systems and Business Analysis.

Skills: SQL, Excel, Power BI, Data analysis, ETL/ELT, Python, Web development, SharePoint

Achievements: Built Saudify decision support system using data across 21 economic sectors and a survey of 350 Saudi workers, graduated with a score of 4.37/5.00

Education: Bachelor’s degree · Information Systems and Business Analysis, Imam Abdulrahman bin Faisal University, August 2021 – June 2026, score 4.37/5.00

Languages: Arabic · native, English · professional

Certifications: Fundamentals of Artificial Intelligence from SDAIA · September 2025, Power BI 101, 102 and 103 from Tuwaiq Academy · September 2025, Intro to Data Analysis from Tuwaiq Academy · September 2025, SQL for Data Analysis from LinkedIn Learning · January 2026, Data visualisation best practices from LinkedIn Learning · February 2026, Data-driven decision making from LinkedIn Learning – PMI & IIBA · February 2026, Excel: Economic analysis and data analytics from LinkedIn Learning – PMI & IIBA · January 2026, ETL/ELT in PostgreSQL from LinkedIn Learning · 2026


Seniority: Early-career, ~2 years of preparatory studies in science and chemical engineering at Aramco and the University of Wisconsin–Madison.

Skills: Document creation, Advanced Excel, Data management, Typing speed, Problem solving, Time management, Team communication, Scientific knowledge

Achievements: Authored a research paper on water scarcity in the Middle East, Conducted in-depth analysis using data and case studies on water scarcity in the Middle East

Education: Preparatory Year in Chemical Engineering · University of Wisconsin–Madison, 2023–2024, College Preparatory Program · Aramco, 2022–2023

Languages: Arabic · native; Turkish · fluent; English · fluent


Current role: Senior System Administrator · DXC Technology, September 2025 – Present

Seniority: Senior System Administrator with ~20 years of progression in enterprise infrastructure and endpoint management, including extended tenure across system administration roles leading into current senior responsibility at DXC Technology.

Skills: Microsoft Intune, SCCM endpoint management, Azure AD, Windows deployment, Security & compliance, Virtualization management, PowerShell automation, High-availability clustering

Achievements: Maintained security patch compliance at 90%+, Managed SCCM hierarchy with 15 distribution points, Ensured 100% licensing compliance via enterprise KMS for Windows and Microsoft Office, Built DMZ migration with high-availability VSS clusters hosting 100+ VMs

Education: BSc in Computer Science · Yarmouk University, 2005

Languages: Arabic · native; English · fluent

Certifications: Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft 365 Certified Messaging Administrator Associate, Microsoft Azure Solutions Architect Expert, Microsoft Azure AI Fundamentals, Microsoft Certified Azure Fundamentals, Microsoft Certified: Azure Data Fundamentals, Microsoft Certified: Security, Compliance, and Identity Fundamentals, Microsoft Certified Solutions Expert (MCSE), ITIL Foundation v3, Nutanix Certified Associate 6, Nutanix Certified Professional – MultiCloud Infrastructure 6, Nutanix Certified Professional – Unified Storage 6, Nutanix Certified Professional – Database Automation 6

Senior Infrastructure Engineer with 17+ years of experience in Windows, VMware, SCCM, Intune, and Azure.


Last role: Customer Experience Supervisor · ZAPS Group Company, January 2025 – April 2026

Seniority: Customer service and call-centre professional with ~7 years’ experience, progressing from HR assistant to call-centre and customer support officer, then into a supervisory Customer Experience Supervisor role at ZAPS Group Company (January 2025 – April 2026).

Skills: Call centre operations, Team supervision, KPI monitoring, Customer escalation handling, Performance reporting, Microsoft Office, Communication and time management

Education: Diploma in Business Administration · General Organization for Technical and Vocational Training, 2015–2018, Training programme · Saudi Mining Company (Ma'aden), January 2019 – April 2019

Languages: Arabic · native, English · fluent


Last role: IT Administrator · UniPharma Company, 2024 – February 2026

Seniority: Experienced IT administrator with ~18 years across IT support, network and system administration, and enterprise infrastructure management; however the resume summary claims 10+ years, which is lower than the dated work history.

Skills: Windows Server, Linux administration, Network security, Virtualization, VLAN VPN, Monitoring and operations, Backup and disaster recovery, Troubleshooting and helpdesk

Achievements: Secured and managed 1500+ devices, led VMware to Hyper-V migration with 99.9% uptime, reduced system downtime by 30% via proactive monitoring, reduced recovery time by 50% with backup and disaster recovery, improved network performance by 25%, reduced ticket resolution time by 40%, increased availability to 99.8% with redundancy and failover

Education: Bachelor's in Computer Science · University of the People, 2026; Computer Engineering · Alneelain University, 2008

Languages: Arabic · native, English · professional

Certifications: CCNA · Cisco, JNCIA-Junos · Juniper Networks, Google IT Support Professional Certificate · Google, Google Cybersecurity Certificate · Google, Google Project Management Certificate · Google


Current role: House driver · Abdul Aziz, May 2024 – Present

Seniority: Experienced house driver with ~8 years total experience, progressing from retail customer-service roles (Oxxon men's, Zain sticker works, Coversun home decor) into a house driver position since May 2024.

Skills: Safe driving, Route planning, Load security, Vehicle inspections, Oil and brake checks, Customer service, Conflict resolution, Communication

Certifications: Professional driving licence

Achievements: Met service time and quality targets, Trained and mentored employees to maximise team performance, Delivered goods on time with safe load handling and vehicle reliability focus

Education: Diploma of Higher Education in interior design · Cubatic College of Interior Design, January 2019 – January 2021

Languages: English · C2 proficient, Hindi · C1 advanced, Arabic · C2 proficient


Seniority: Early-career student, ~2 years of computer information systems study and certification activity (2024–2026), with a Bachelor in Computer Information Systems expected in 2026.

Skills: Business analysis, Requirements engineering, Systems analysis and design, UI/UX design, Front-end development, SQL and database management, UML modelling, Data analysis

Achievements: Documented 20+ functional and non-functional requirements for AccessBridge, Created 10+ UML diagrams for AccessBridge, Produced WCAG-aligned accessible UI/UX prototypes in Figma for AccessBridge

Education: Bachelor in Computer Information Systems · Princess Nourah bint Abdulrahman University, 2026

Certifications: Google UX Design Professional Certificate · Coursera, 2026, Information Systems Specialization · Coursera (University of Minnesota), 2026, Odoo 18 Functional Certification · Odoo S.A, 2026, Introduction to Web Accessibility · W3Cx (edX), 2025, Introduction to Cybersecurity · Cisco Networking Academy, 2025, Java Foundations · Oracle Academy, 2024


Current role: Export coordinator · Al-Ahmadiya Dates Company, 2025 – Present

Seniority: Professional with ~11 years’ experience across school admissions management, IT system administration and export coordination, including systems administrator and IT support at Tattwir Eco Développement and ongoing export coordination at Al-Ahmadiya Dates Company.

Skills: Client service, Sales techniques, Export coordination, International logistics, Technical support, Network security, Firewall management, Server administration

Education: High school diploma · Ibn Sina Secondary, 2015; Incomplete computer science · USTHB, 2021–2023

Languages: Arabic · fluent; English · fluent; French · advanced


Last role: Cybersecurity intern · Holy Makkah Municipality, February 2025 – July 2025

Seniority: Early-career cybersecurity professional, with a dated internship from February 2025 to July 2025 (~0.5 years) alongside ongoing undergraduate studies; the resume summary claims 9 years of study in Canada, but only the dated education/work entries from 2022–2026 are provided.

Skills: AI/ML, Digital forensics, Cryptography, Threat modelling, Linux, Web development, Programming, LaTeX

Achievements: Completed 600-hour cybersecurity operations training, Built REVEAL dataset and detection tool using 10,000 AI-generated web code samples, Generated 2,000 samples per model for dataset creation, 1st place best graduation project award (Umm Al-Qura University), 1st place best graduation project poster award (Umm Al-Qura University), Jahiziyah Medal of Excellence – Cybersecurity 2026 (ETEC, 2026), Achieved 3.88/4 GPA (First Honors)

Education: Bachelor's degree, Cybersecurity · Umm Al-Qura University (August 2022 – June 2026), score 3.88/4; Certificate, Artificial intelligence · The Education University of Hong Kong (July 2025 – August 2025), score 3.66/4; Program, NCA & SITE · King Abdullah University of Science and Technology (December 2025 – February 2026)

Languages: English · fluent, Arabic · native

Certifications: Certified Digital Forensics Professional (eCDFP) · INE, Junior Penetration Tester (eJPT) · INE, Virtual work: Cybersecurity incident response analysis · Misk Skills, Digital forensics concepts · Coursera, Cybersecurity for leadership · Great Learning, Identifying web attacks through logs · Cybrary


Last role: Customer experience representative · Upsource by Solutions, September 2024 – November 2025

Seniority: Early-career professional with ~3 years of experience across customer experience and technical support, following an Information Systems degree completed in 2023 with First Class Honors and a short operations traineeship at Saudia.

Skills: Technical troubleshooting, SQL, Power BI, Python, MySQL, Data analysis, Database management, Customer support

Achievements: earned First Class Honors; implemented event browsing and reservation functionalities for a tourism & events mobile application project; resolved customer complaints and escalations; delivered incident documentation and troubleshooting support for communication and messaging platforms

Education: Bachelor of Science in Information Systems · Taibah University, 2023 · First Class Honors · specialisation in Information Security


Last role: Marketing and content creation intern · Association of Walking and Running in Al Ahsa, February 2026 – July 2026

Student: Entry-level marketing professional with ~2 years of internship experience (January 2025–July 2026) in marketing and content creation, including digital account and social media work at Freij Al-Ibdaa Trading Company and Association of Walking and Running in Al Ahsa, while studying for a marketing bachelor’s at King Faisal University.

Skills: Creative content writing, Marketing campaign planning, Social media management, Digital account management, Digital advertising, Digital marketing fundamentals, Microsoft Office, Teamwork

Education: Bachelor's in Marketing · King Faisal University, 2026


Skills: Financial modeling, Financial analysis, Asset valuation, Data analysis, Investment analysis, Corporate finance, Microsoft Excel, Team collaboration

Achievements: Analyzed Tadawul listed company performance using financial ratios, built a basic valuation model using DCF, presented investment recommendations to faculty members based on findings

Education: Bachelor of Science in Finance · King Saud University, June 2026; Score 4.46 / 5.00; Courses: Financial Modeling, Investment Analysis, Corporate Finance, Insurance & Risk Management

Languages: Arabic · native, English · fluent/advanced

Certifications: Fundamentals of Artificial Intelligence, CME1-B


Current role: ERP and IT Manager · Bon cafe Company, December 2022 – Present

Seniority: Progressed from business development and sales (2005–2011) into IT and ERP leadership, with ~15 years in IT/ERP management from August 2011 to the present (~21 years total since October 2005), including ERP programme delivery across multiple platforms (Odoo, SAP S/4HANA, Microsoft Dynamics).

Skills: ERP implementation, Odoo ERP, SAP S/4HANA, Microsoft Dynamics, IT operations, Network security, Business analysis, Integration and automation

Achievements: Implemented Odoo ERP V16 and upgraded to V17, Implemented WINGS and SAP S/4HANA with SuccessFactors, Implemented Microsoft Dynamics AX 2012 and upgraded to Dynamics 365, Implemented NSD-ERP across finance, supply chain, production, project, service, HR and payroll modules

Education: Bachelor’s degree in Computer Information System · University of Jordan, 2001–2004

Languages: Arabic · native, English · fluent

Certifications: Odoo 16 functional certification (March 2024), Managing and administration of ERP solution IFS (Industrial & Financial System) (November 2004), IBM ThinkPad certified (August 2003), Network+ certified professional (July 2003), Microsoft Certified Professional (March 2003), Windows Server 2008 Server Administrator 70-646 (2011), xSeries server servicing course xRM01- part 1 (July 2003)


Current role: Driver · BIN ABDULLAH Pvt., 2016 – Present

Seniority: Technician and mason work (2010–2012) and technician experience (2012–2016) followed by a driver role at BIN ABDULLAH Pvt. since 2016, with sales-oriented delivery experience in the linen industry (~16 years overall).

Skills: B2B sales growth, Upselling, Account management, Client portfolio, Route delivery, On-time delivery, Client retention, Inventory invoicing

Education: Metric 10 · Govt. Pilot School RYK

Languages: Arabic · Fluent, Urdu · Fluent, English · Fair


Skills: Regression analysis, Statistical analysis, EViews, Excel, Financial analysis, Professional report writing, Customer service, Time management

Education: Bachelor's in Economics (Business track) · Imam Muhammad ibn Saud Islamic University, June 2026, Applied Econometrics, Managerial Economics, International Economics, Project Feasibility Analysis, Knowledge Economy

Languages: Arabic · native, English · professional, Turkish · very good

Certifications: Applied Financial Specialists Program, Financial Academy, First cohort, Certificate of completion, 11 June 2026


Current role: SD-WAN technical consultant engineer · Estarta Solutions (Cisco), October 2024 – Present

Seniority: Networking professional with ~6 years’ experience, progressing from customer support to LAN switching and SD-WAN technical consulting at Estarta Solutions (Cisco).

Skills: SD-WAN troubleshooting, routing and switching, LAN switching, Cisco IOS, Cisco Catalyst, vManage vSmart vBond, log and debug analysis, packet capture analysis

Education: Bachelor's in Building Technology engineering · Yarmouk University, September 2015 – July 2020

Languages: Arabic · fluent; English · proficient

Certifications: Cisco Certified Network Associate · Cisco, Cisco Certified Network Professional · Cisco, Cisco Certified Internetwork Expert Enterprise · Cisco, Cisco SD-WAN Fabric (vManage, vSmart, vBond and edge routers), SDA deployment — basic understanding


Last role: Delivery driver · Amazon Tech-Q Afaq, January 2025 – July 2026

Seniority: Mid-level professional with ~6 years in logistics and production operations, progressing from production worker roles at Abdul Khaleq Said Company and Mohammed Manaf Abdul Sattar Factory to delivery driver roles, most recently at Amazon Tech-Q Afaq.

Skills: Logistics operations, Route planning navigation, Customer communication, Regulatory compliance, Warehouse management systems, Safety compliance, Production line monitoring, Inventory control

Achievements: Delivered more than 50 parcels/day on time and accurately, improved customer experience by 15%, reduced raw material waste by 5%, achieved 100% compliance with technical specifications, reduced customer waiting time via route planning and rapid responses

Education: High school diploma · Hazawan High School, 2019


Current role: Information technology specialist, accountant and cashier · Shish Shawarma Restaurants, 2018 – Present

Seniority: ~18 years of experience, progressing from computer technician and sales roles, through telephone and internet line maintenance and project management, to the current information technology, accounting and cashier role at Shish Shawarma Restaurants.

Skills: Computer troubleshooting, Computer networking, High-speed data entry, Project management, Accounting, Technical support, Customer service, Effective communication

Education: Bachelor's in Information Technology · Midocean University, 2024 – Present; Diploma in Computer Networks · Technical College in Al Kharj, 2008 – 2010; High school · Alabnaa School, 2003 – 2006

Languages: Arabic · mother tongue; English · very good

Certifications: IT Essentials · Cisco Academy; CCNA · Cisco Academy; Microsoft Office Specialist · Microsoft


Current role: Interior and exterior designer · Freelance, May 2025 – Present

Seniority: Around 6 years of experience in architectural design and site supervision, including an architect role at Mohamed Talaat Architects and ongoing freelance interior and exterior design work, with a teaching assistant role at Modern University for Technology and Information (MTI) starting in 2022.

Skills: AutoCAD, 3ds Max, Corona Renderer, Lumion, Revit, Interior design, Exterior rendering, Material detailing

Achievements: Graduation project “Museum in Luxor” — Excellent grade

Education: Pre-master's programme in Architecture and Green Urbanism · Helwan University, 2023 – May 2024


المملكة العربية السعودية

Current role: Security inspector · شركة الحراسات السعودية العالمية, April 2024 – Present

Seniority: Security inspector with ~2 years of experience supporting security screening and incident response at شركة الحراسات السعودية العالمية.

Skills: Security screening, People & bag inspection, Security equipment use, Security reporting, Microsoft Excel, PowerPoint, Communication skills, Working under pressure

Education: General secondary education · المدرسة السابعة والخمسون, 2019

Certifications: Airport security basics · GACA الأكاديمية السعودية للطيران المدني, Excel spreadsheets program · هدف, PowerPoint presentation program · هدف, Mental health in the workplace · هدف, Professional writing in the workplace · هدف, IELTS English language test · هدف, English grammar basics · هدف


Last role: Security officer · الشركة الوطنية للخدمات الأمنية (سيف), 2024 – 2026

Seniority: Early-career professional with ~4 years of experience spanning security, call-centre customer service, and retail sales, starting while studying for a diploma.

Skills: Customer service, Sales, Security monitoring, Incident handling, Data entry, Report writing, Client communication, Teamwork

Education: Diploma in public accounting · Umm Al-Qura University, 2019 – 2023

Languages: Arabic · native, English · good

Certifications: Cybersecurity course, Commercial franchising course


Seniority: Early-career, recent bachelor’s graduate in Applied Network System Engineering (graduated May 2025), ~1 year since graduation, with foundational credentials in artificial intelligence, cybersecurity and IoT.

Skills: Artificial intelligence, Cybersecurity fundamentals, IoT fundamentals, Cisco networking, Problem-solving, Attention to detail, Time management

Achievements: Second honor degree, GPA score 4.72/5.00

Education: Applied Network System Engineering, Bachelor’s degree, College of Technology, Buraidah, May 2025, second honor degree, score 4.72/5.00

Languages: Arabic · native, English · limited working proficiency

Certifications: Fundamentals of Artificial Intelligence · SDAIA (2025-09), Introduction to Cybersecurity · Cisco Networking Academy (2022-10), Introduction to IoT · Cisco Networking Academy (2022-09)


Current role: Shop manager · Munira Tea, 2025 – Present

Seniority: Sales and operations career spanning ~34 years, progressing from retail and administrative roles (since 1992) into VIP customer sales and culminating in shop/centre management across retail and service environments.

Skills: Sales management, VIP customer sales, Lead generation, Negotiation, Inventory management, Workflow management, Quality control, MS Office

Education: High school certificate in Electron · Fifth Industry High School, 1995

Languages: Arabic · native or bilingual; English · professional

السلام عليكم
تحية طيبة وبعد
انا مقيم سوري خبير مبيعات وإدارة حسابات كبار العملاء، متخصص في تطوير استراتيجيات البيع والتفاوض وإدارة مراكز


Last role: Digital Health Informatics Trainee (COOP) · Eastern Health Cluster, June 2024 – August 2024

Seniority: Early-career, recent graduate (~5 years from the start of university studies to graduation) with a short Digital Health Informatics trainee placement at Eastern Health Cluster in 2024.

Skills: System analysis, Database programming SQL, Web development, Python & JavaScript, Java & C++, Data analysis, Project management, Report writing

Achievements: Enhanced operational efficiency via Medical Cloud Care (MCC) system maintenance (June–August 2024), Certificate of recognition at CCTS 2025 International Conference, Presented project poster at Women in Data Science (WiDS) KFUPM 2025 Conference

Education: Bachelor's degree · Computer Information Systems, Imam Abdulrahman Bin Faisal University

Certifications: Certificate of recognition · CCTS 2025 International Conference


JETA4972, 4972 Sulaiman Al Khozaai Street

Current role: Finance student · King Abdulaziz University, August 2023 – Present

Seniority: Early-career profile, ~3 years studying Finance at King Abdulaziz University (2023–present).

Skills: Financial modelling, Excel, Financial analysis, Valuation analysis, DCF analysis, Comparable company analysis, Time management, Communication

Achievements: Led a team of 8 students to organise and present graduation projects, score 4.98/5.0 in the Bachelor of Science in Finance

Education: Bachelor of Science in Finance · King Abdulaziz University, August 2023 – 2028, score 4.98/5.0

Languages: Arabic · native, English · fluent

Certifications: Financial Modelling & Valuation Analyst (FMVA) certification · Corporate Finance Institute, Excel Fundamentals – Quick Start Guide · Corporate Finance Institute, January 2026


Current role: Inbound and operational administrator · The Range and Wilko Distribution Centre, March 2025 – Present

Seniority: Early-career logistics professional with ~1.5 years of inbound logistics coordination experience across UK distribution centre and port-linked inbound operations at The Range and Wilko Distribution Centre.

Skills: Inbound logistics coordination, Warehouse administration, Consignment tracking, Stock control, Inventory transfer management, Operational scheduling, Discrepancy resolution, SAP and Blue Yonder

Achievements: Achieved Distinction for research project, recognised by Microsoft for performance and expertise in Microsoft technologies

Education: Master of Business Administration (MBA) · Artificial Intelligence in Human Resource Management · University of Worcester, 2023–2024; CMI Level 7 Postgraduate Diploma in Strategic Management and Leadership · Chartered Management Institute, 2023–2024; Bachelor of Commerce · Finance · St Xavier's College, 2019–2022

Certifications: Microsoft technology credential for performance and expertise in Microsoft technologies


Current role: Network and system engineer · PAK ARAB REFINERY LTD (PARCO), April 2022 – Present

Seniority: ~6 years across IT operations and support, progressing from SAP production coordinator and an IT support management trainee role into network and system engineering at PAK ARAB REFINERY LTD (PARCO).

Skills: Microsoft 365 admin centre, Veeam Backup, VMware, Firewall, Data centre management, Windows Server administration, Cisco and H3C networking, User support

Education: Bachelor's in computer systems engineering · DUET

Languages: English · Advanced High, Urdu · Superior/native, Punjabi · Superior/native


Last role: Warehouse Specialist · Care Health, November 2025 – April 2026

Seniority: Experienced HR professional with ~5 years of dated experience across sales, customer service, and warehouse operations in healthcare and retail; the resume states 6+ years, which exceeds the time ranges listed.

Skills: Human resources compliance, SAP ERP, ATS platforms, Customer service, Customer relationship management, Inventory management, Sales strategy, Salesforce

Education: Diploma in Human Resources Management · Technical and Vocational Training Corporation, 2024

Languages: Arabic · advanced, English · advanced


Seniority: Early-career, education-focused profile based on a Diploma in Database Programming expected to complete in 2027.

Skills: Database management, Data analysis, Microsoft Office, Data entry, Effective communication, Teamwork, Time management, Problem-solving

Education: Diploma in Database Programming · King Saud University, 2027

Languages: Arabic · native; English · intermediate

Certifications: Building Capabilities in Data and Artificial Intelligence · ICAN, 2026, Project Management Professional · PMP · Professional Training Center · PTC, Modern Management Strategies · Oxford Training UK


Skills: HTML and CSS, Figma, UI/UX design, SQL, database management, Microsoft Office, teamwork and communication, problem-solving

Education: Diploma in Programming and Database Systems, King Saud University, 2027

Certifications: Principles of Artificial Intelligence, SDAIA; Advanced Concepts and Applications in Artificial Intelligence, SDAIA; Certificate of Attendance: Capacity Building Conference in Data and Artificial Intelligence, ICAN


Last role: Tamheer trainee · SABIC, September 2025 – March 2026

Seniority: Early-career professional with ~1.25 years of structured traineeship experience at SABIC (progressing from COOP trainee to Tamheer trainee) following a first-class honours Bachelor of Science in Interior Design, with no roles dated beyond March 2026.

Skills: Event planning, Communication, Coordination, Technical drawings, AutoCAD, 3Ds MAX, Digital rendering, Microsoft Office

Achievements: Won 2nd place in Interior design competition (Jubail Industrial College, 2022)

Education: Bachelor of Science in Interior Design · Jubail Industrial College, September 2019 – May 2025, score 3.78/4.00

Certifications: Interior Design specialist · Saudi Council of Engineers


Current role: Marketing Specialist · Al Qassim Medical Center, October 2025 – Present

Seniority: Early-career marketing professional (~1.4 years) progressing from Marketing Trainee at Athar Marketing Services to Marketing Specialist at Al Qassim Medical Center.

Skills: Mobile photography, Video editing, Social media management, Digital marketing, Customer service, Content creation, Time management, Microsoft Office

Achievements: Published 50 creative content pieces monthly for clinic services, shot and produced over 25 professional videos monthly, managed inquiries from over 15 clients daily, executed 20 marketing campaigns to enhance audience reach

Education: Diploma in Marketing and Sales · Qassim University, June 2025, score 3.97

Languages: Arabic · native, English · intermediate

Certifications: English intermediate · Tafaseel Training Platform, 2024


Last role: Trainee · Al-Ahsa International Airport

Skills: IT support, Troubleshooting, Windows installation & maintenance, Basic networking, Hardware & printer support, Microsoft Office, Customer service, Communication and teamwork

Education: Diploma in Computer Technology (Technical Support) · Technical College of Al-Ahsa, May 2026; score 4.14

Languages: Arabic · native; English · intermediate


Last role: Procurement Sales Executive · Simple Solutions Industry for Manufacturing and Trading, February 2022 – January 2026

Seniority: Progressed from Quality Control Junior Engineer (First Engineering Plastics India Private Ltd, June 2016–June 2017) to Operations Support & Control Engineer (Team Leader) (Hitachi Payments Services Pvt Ltd, April 2019–July 2021), and then to Procurement Sales Executive in industrial trading and oil & gas order/sales operations (Simple Solutions Industry for Manufacturing and Trading, February 2022–January 2026), with an overall tenure of ~10 years.

Skills: Odoo ERP, SAP basics, MS Office, Quotations management, Customer support, Order processing, Logistics coordination, Team leadership

Education: Bachelor's in Mechanical Engineering · Anna University, 2012–2016

Certifications: Quality Control / Quality Assurance Certified Course · Techshore Inspection Services


Current role: Computer Operator · Al-Shalawi Company, October 2024 – Present

Seniority: About 7 years of experience across computer operations and administrative roles, progressing from Pipe Fitter (Tecnicas Reunidas Saudi Company Ltd) to Administrative Specialist (Alyamamah Company) and then Computer Operator (Al-Shalawi Company).

Skills: Microsoft Office, Excel, PowerPoint, Outlook, Teamwork, Workflow development, Work under pressure, Computer proficiency

Achievements: Recognised with best attendance record (Cohort 7, Group 7), awarded Aug 4–Nov 6 2019

Education: Diploma in Cybersecurity · The Institute of High Capacity for Training, 2024 (GPA 4.9/5), Associate Diploma in Pipefitting · National Construction Training Center – Nairiyah City, January 2020 (GPA 4.05/5), Natural Science · High Secondary School, 2019 (83.74%)

Languages: Arabic · native, English · very good

Certifications: ICDL Base · International Computer Driving Licence, Cyber security tools and cyber attacks course


Current role: IT Engineering Specialist · MERAS International Investment Company, November 2025 – Present

Seniority: Mid-level IT professional with roughly ~7 years of experience progressing from an IT technical support internship to network and system administration roles, and currently an IT engineering specialist in network and system support across companies including Gulf Insurance Brokers and Dammam Airports Company (DACO).

Skills: Problem-solving and decision-making, Computer proficiency, Written and oral communication, Time management, Teamwork, Prioritising, Ability to work under pressure, Learning mindset

Education: Bachelor of Technical Engineering in Computer Engineering and Information Technology (major: Computer Network Systems Engineering) · College of Technology, 2023 · GPA 4.02/5.00

Languages: Arabic · native; English · professional working proficiency

Certifications: Certified Technical Engineer (Network Engineering) · Saudi Council of Engineers (SCE), 2024


Current role: Jeddah Supervisor · ArlaFoods Company, 2025 – Present

Seniority: Progressed within ArlaFoods from customer and retail representative roles to a supervisor position, building an overall career span of ~16 years (2010–present).

Skills: Microsoft Office, Time management, Communication, Adaptability, Working under pressure, Teamwork, Problem solving, Planning & organising

Achievements: Won Best Supermarket Salesperson award (2021), Won Best Supervisor award (2025)

Education: Bachelor of Education in Philosophy and Sociology · Helwan University (2008), Diploma in Professional Sales Management · Academy of Consulting and Development (2014)

Languages: Arabic · native, English · good

Certifications: Selling with Passion course · Egypt Foods (Cairo branch) (2019), Systematic Selling course · ArlaFood Company (2016)


Current role: Sales Associate · ALFA International Company Limited, September 2024 – Present

Seniority: Retail and customer-facing experience spanning ~6 years, progressing from sales and cashier work and desk receptionist duties (from Anfas Al Oud and Al Yamamah Press) to a current Sales Associate role at ALFA International Company Limited in luxury and brand retail.

Skills: Customer service and client relations, Retail sales, Point of sale (POS), Cash handling and billing, Teamwork and work ethic, Communication and problem solving, Time management and adaptability

Education: High school diploma · Scientific stream, High School Diploma, 2019


Last role: Assistant Manager – Retail Operations · Adonis (Metro Group), February 2022 – March 2026

Seniority: Retail operations and marketplace/category analytics professional with ~11 years of experience, progressing from Category Marketing Intern and Category & Marketplace Business Analyst (Paytm Mall) to Business Owner and then retail leadership as an Assistant Manager (Adonis/Metro Group); resume claims 8+ years, which appears inconsistent with the dated history (~11 years).

Skills: Category management, Merchandising execution, Pricing strategy, Marketplace analytics, Vendor management, Inventory optimisation, KPI management, Team coaching

Achievements: Drove regional sales growth by 70% via vendor and assortment optimisation, improved underperforming retail locations by 20–25% through merchandising execution, coached teams of 25+ associates and supervisors to hit operational KPIs, enabled a marketplace processing 100,000+ daily orders via Paytm Bazaar expansion, rolled out omnichannel integration across 20 Red Tape stores, recognised Employee of the Month at Adonis (Metro Group), twice

Education: Postgraduate Certificate in Project Management · Canadore College, Postgraduate Certificate in International Business Management · Niagara College, B.Sc. in Fashion Merchandising and Retail Management · Footwear Design and Development Institute (FDDI)

Certifications: Foundations of Project Management · Google, Google Analytics Certification · Google, First aid and CPR/AED · Canadian Red Cross


Current role: System administrator · University of Engineering and Technology, July 2016 – Present

Seniority: System administrator with ~19 years of progression from Network/System Engineer to senior infrastructure roles in university IT environments; the resume summary’s claim of almost 17 years conflicts with the dated work history (~19 years).

Skills: Windows Server administration, Network administration, Server virtualisation, Active Directory management, Cloud and Microsoft 365, Backup and disaster recovery, Network security, IT help desk support

Education: MS in Information Technology · Institute of Management Sciences, 2007–2009, BS (Hons) in Information Technology · University of Sindh, 2001–2005

Certifications: CCNA (R&S) · Cisco Certified Network Associate · Cisco, MCITP · Microsoft Certified IT Professional · Microsoft, MCTS · Microsoft Certified Technology Specialist · Microsoft, MCSA · Microsoft Certified Solutions Associate: Office 365 · Microsoft, Microsoft Specialist – Server Virtualization with Windows Server Hyper-V and System Center · Microsoft, VMware Certified Associate – Cloud · VMware, VMware Certified Associate – Data Center Virtualization · VMware, Nutanix Certified Associate (NCA) 6.5 · Nutanix, Nutanix Certified Professional (NCP) 6.5 · Nutanix


Current role: Transporter, Assistant Supervisor · Medical Specialist Transportation Company, September 2022 – Present

Seniority: Early-career professional with ~4 years of experience in transport and logistics operations, progressing from short-term construction site supervision into an ongoing Assistant Supervisor role at Medical Specialist Transportation Company.

Skills: Logistics management, Transport compliance, Emergency response, Risk assessment, Time management, Record keeping, Proactive problem solving, Driving competence

Education: Diploma in Human Resources · Community College, 2018

Languages: Arabic · advanced, English · advanced


Skills: Microsoft Office, Accurate data entry, Basic report writing, File archiving, Effective communication, Teamwork, Time management, Responsibility & quick learning

Education: General secondary education


Last role: Sales Associate · International Retail Brand, September 2021 – September 2025

Seniority: Retail sales professional progressing through consecutive Sales Associate roles at International Retail Brand from July 2017 to September 2025 (about ~8 years), focused on international fashion retail.

Skills: Units per transaction growth, Customer relationship management, Client retention, Fashion styling, Key performance indicator delivery, Cross-selling, Client relationship building, Visual merchandising

Achievements: Retention 43%→68%, Units per transaction 1.0→1.7, Mystery shopper 70%→90%, Conversion rate 15%→25%, CRM data capture 45%→88%, SAR 450,000 revenue from single made-to-measure event

Education: English language programme · San Diego State University, January 2013 – May 2015

Languages: Arabic · native, English · fluent


Seniority: Entry-level IT support and network technician profile, ~3 years since starting the Network Systems Administration diploma (August 2023) with no dated work experience listed in the resume.

Skills: TCP/IP, DNS, DHCP, VLAN, Routers and switches, Windows, Linux, Troubleshooting

Achievements: GPA 4.57, Second Honors

Education: Diploma in Network Systems Administration · Technical College in Qatif, August 2023

Languages: Arabic · native, English · intermediate

Certifications: Cisco Networking Academy · Introduction to Computer Applications, HRDF · Career Aptitude Certificate


Last role: Senior Network Administrator · DAR Al-Riyadh E&A (Engineering & Architectures), September 2007 – September 2020

Seniority: Senior network administration professional with approximately ~25 years of experience across computer instruction, management, and escalating network operations roles (1995–2020, including DAR Al-Riyadh E&A), which conflicts with the resume summary claiming more than 6 years

Skills: Network administration, LAN/WAN networking, Wireless networking, Network troubleshooting, Windows Server administration, Active Directory & DNS DHCP, Hardware software maintenance, Backups and security

Education: Bachelor's in Computer Sciences, Diploma in Computer Information Technology and Associate Engineering · Skill Development Association, Punjab, Pakistan

Languages: English · written and spoken, Arabic · written and spoken, Urdu · written and spoken


Current role: HR and administrative coordinator · Node Technology, June 2026 – Present

Seniority: Career progression from retail store management (2022–2025) and sales advising (2025–2026) into HR and administrative operations (June 2026–present), ~4 years of experience across retail and HR operations.

Skills: HR operations support, Recruitment coordination, Employee records management, Onboarding and offboarding, Contract administration, Microsoft Excel, HR reporting, HR dashboards

Education: Human Resources Management · Bachelor degree, 2021 – 2026

Certifications: Business and digital skills training and certifications · Satr Platform, Monsha’at, Princess Nourah bint Abdulrahman University


Current role: ITOM System Administrator · Injaz Tech, May 2025 – Present

Seniority: IT operations and technical support professional (~2.5 years total), progressing from Technical Support Analyst to ITOM System Administrator in enterprise environments—no discrepancy found with the dated work history.

Skills: ServiceNow ITOM, infrastructure monitoring, network administration, automation scripting, incident resolution, cybersecurity, systems administration, cloud virtualization

Achievements: Enhanced infrastructure visibility via proactive monitoring setup, reduced incident response time by streamlining alert workflows, increased customer satisfaction through faster problem resolution, improved network stability via proactive maintenance measures

Education: Diploma in Technical Support · Technical and Vocational Training Corporation, 2021–2024

Certifications: CCNP Encore · Cisco, 2024, Security Information · STC, Cyber Security · Hadaf, Command-Line 106, Swift 101, HTML & DOM Foundations


Last role: IT Support Intern · Khobar Municipality

Skills: Network troubleshooting, VLAN configuration, Switching and routing, TCP/IP configuration, Wireshark analysis, Cisco CLI, Network device support, Hardware and software updates

Achievements: Built an office network with 4 VLANs and inter-VLAN routing, Simulated multi-router design using OSPF and HSRP for high availability, Resolved subnet issues, IP conflicts, and STP loops using Wireshark and CLI, Secured First Class Honors (3.86/4) in Network Administration diploma, Received Certificate of Appreciation from Khobar Municipality IT Department

Education: Intermediate Diploma in Network Administration · Jubail Technical Institute · First Class Honors (3.86/4)

Languages: Arabic · native, English · intermediate

Certifications: CCNA Switching, Routing, and Wireless Essentials, Certified Secure Computer User v3


Education: Bachelor's degree in Computer Science · Psau, score 4.01

Skills: Python, SQL, Java, AI automation, team building

Achievements: Smart Glove graduation project, wearable glove for communication support, sensors capture finger and hand movement, microcontroller processes gesture data, sign language gesture recognition


Last role: Heavy vehicle driver · Saudi Arabia, 8 years

Seniority: Heavy vehicle driver with 10 years of experience driving heavy vehicles across Pakistan and Saudi Arabia.

Skills: Heavy vehicle operation, Defensive driving, Vehicle inspection & maintenance, Logistics & route planning

Education: High school · Sargodah, 2011

Languages: Arabic · native, English · professional

Certifications: Heavy transport licence · Saudi Arabia, 18 August 2022, Private driver's licence · Pakistan, 9 September 2021


Last role: Logistics Supervisor · Naqli Logistics Services, 2025 – 2026

Seniority: Logistics professional with ~9 years of progression from logistics operations roles into a supervisor position, with the longest tenure at Medsoft Import & Export (2017–2025), consistent with the stated “more than 8 years” experience.

Skills: Logistics operations, Customs clearance, Inventory management, Transportation planning, Warehouse operations, Customer service, Team leadership, SQL

Education: Bachelor's degree · Computer and Information Sciences · Suez Canal University, Overall grade Good (67%), Graduation project: Hotel Management System (Excellent)

Languages: Arabic · native, English · intermediate