Current role: Customer service representative · شركة الأنظمة والحلول المتطورة للاتصالات, February 2024 – Present

Seniority: Early-career customer service professional (~4 years), progressing from Receptionist at شركة اليمامة للأعمال التجارية والمقاولات (كافد) (October 2022 – October 2023) to customer service at شركة الأنظمة والحلول المتطورة للاتصالات (February 2024 – present).

Skills: Customer relationship management, Customer service, Organisational management, Word, Excel, PowerPoint, Communication skills, Conflict resolution, Data and document analysis

Achievements: Enhanced customer satisfaction and built positive customer relationships, Resolved customer enquiries and complaints efficiently and politely, Coordinated with technical and administrative teams to ensure fast response and order fulfilment, Ensured accurate work-permit checks, Prepared and submitted regular reports and visitor schedules

Education: General secondary education · High School, July 2016

Certifications: Work culture in accordance with the Saudi labour law · منصة دروب, March 2023, Effective executive secretarial communication · منصة دروب, December 2025, Computer applications · منصة دروب, December 2025, Professional writing in the workplace · منصة دروب, December 2025, Handling customers and how to satisfy them · شركة الأنظمة والحلول المتطورة للاتصالات, December 2025


Last role: IT Support & Network Engineer · Corvit Systems, January 2024 – June 2025

Seniority: Early-career IT support and systems administration professional with ~2 years of enterprise experience across Microsoft 365, Active Directory and enterprise networking, most recently at Corvit Systems.

Skills: Microsoft 365 administration, Active Directory & Group Policy, Windows Server management, Endpoint management, SCCM patch management, Enterprise networking troubleshooting, Virtualization management, ITSM ticketing & SLAs

Achievements: Supported 50–100+ users via ServiceNow ITSM, ensuring SLA compliance

Education: Bachelor of Science in Computer Science · MNS University of Multan, 2021 – 2025, CGPA 3.22/4.0, Computer Networks, Operating Systems, Database Systems, Cybersecurity Fundamentals, Cloud Computing

Languages: Arabic · basic workplace proficiency, English · professional business proficiency

Certifications: Microsoft 365 Certified: Fundamentals & Azure Essentials (AZ-900 Level) · Microsoft, MS-102: Microsoft 365 Administrator · Packt, System Administration and IT Infrastructure Services · Google, Technical Support Fundamentals · Google, ITIL 4: Foundations and IT Service Management Framework · Logical Operations, CCNA: Networking Basics, Switching, Addressing & Routing · Logical Operations, Network Architecture Fundamentals · Cisco, Network Security Principles · Cisco, CompTIA A+ Core 1 (220-1201) · Packt, SAP Professional Fundamentals · SAP, Introduction to Hardware and Operating Systems · IBM


Last role: Customer service assistant · Monte, Al-Bnaya Company, 2024 – 2025

Seniority: Early-career professional with about ~2 years of dated work experience (customer service assistant, 2024–2025) plus an earlier SABIC internship during studies.

Skills: Python, SQL, Machine learning, Data management, SAP MDG, Web development, Git, JavaScript

Achievements: Supported 50+ customers daily, Reduced response time by 20%, Organised and structured 350+ data entries, Improved data accuracy and processing efficiency (SABIC internship), Built a smart traffic accident detection system, Built a mobile application for IoT intrusion detection (unsafe links and network attacks)

Education: Computer Science · University of Tabuk, 2025

Certifications: Cybersecurity certificate, Artificial intelligence certificate from KAUST, New era of artificial intelligence certificate, Artificial intelligence & machine learning certificate


Last role: Sales Representative · Edex Express Logistics, May 2026 – July 2026

Seniority: Early-career HR graduate with ~2.5 years of experience, progressing from Clinic Manager Intern at Little Pet Clinic to Sales Representative in logistics at Edex Express Logistics.

Skills: Microsoft Excel, Microsoft Office, Fastcoo Logistics System, report preparation, data entry, presentation design, customer service, sales

Education: Bachelor in Human Resources · University of Business and Technology · GPA 3.9

Languages: Arabic · native; English · proficient


Malkajgiri Road, North Lalaguda-Shanthinagar

Current role: Senior Information Systems Engineer · ServiceNow Software Development India Pvt. Ltd., December 2019 – Present

Seniority: Experienced IT infrastructure and security professional with ~19 years, progressing from IT security into infrastructure systems engineering and later senior information systems roles, most recently at ServiceNow.

Skills: Microsoft Exchange Hybrid, Azure infrastructure, VMware vSphere, Citrix ADC, Active Directory & GPO, Cloud migrations, Disaster recovery, PowerShell automation

Achievements: Managed 2,000+ EC2 instances on AWS, managed 46 AWS instances, managed 840+ virtual machines across 6 sites on 89 ESXi hosts, migrated emails from Google Workspace to Microsoft 365 tenants using BitTitan MigrationWiz, built a datacenter for Cancer Genetics in India

Education: Bachelor of Technology in Computer Science Engineering · Vazir Sultan College of Engineering, score 69.2%

Certifications: Microsoft Certified Azure Administrator Associate · Microsoft, Citrix Certified Associate - Virtualization · Citrix, VMware Certified Professional 6 - Data Center Virtualization · VMware, Microsoft Certified Solutions Expert - Server Infrastructure · Microsoft, McAfee Certified Product Specialist - McAfee ePolicy Orchestrator · McAfee, ServiceNow Fundamentals · ServiceNow


طالب دبلوم حاليا بمعدل 5/5 عمري 23 أجيد اللغة الإنجليزية و الحاسب


Current role: IT Support Manager · Dorar Tammam Company (DTC), December 2025 – Present

Seniority: Experienced IT infrastructure and cybersecurity professional with progression from IT Support Officer (Computer Network Systems) and IT Support Specialist (Wipro Limited) to Assistant IT Manager & Cybersecurity Analyst (TeleApps Limited) and now IT Support Manager, with a dated career span of ~18 years (July 2008 to July 2026) which is longer than the 15+ years stated in the summary.

Skills: Active Directory, Microsoft 365, Azure AD, SIEM monitoring, Patch management, Incident response, ITSM ticketing, Endpoint security

Achievements: Reduced IT ticket resolution time by 90%, Managed access for 500+ users, Achieved zero major findings in security audits

Education: Bachelor's degree in Computer Science · Bachelor's Degree in Computer Science

Certifications: MCSE – Microsoft Certified Systems Engineer, MCP – Microsoft Certified Professional, MCSA – Microsoft Certified Solutions Associate, CCNA – Cisco Certified Network Associate (course completed)


Current role: ERP Technical Support Engineer · Hi Speed, March 2022 – Present

Seniority: IT manager and technical support professional with ~19 years’ experience, progressing from Network Engineer roles (Micro Tech Company) and computer and network technical support (Almobdeon, Atmyyoz) to IT Manager at Al Dahiya Eastern company and currently ERP Technical Support Engineer at Hi Speed.

Skills: Network installation & configuration, Cisco routing & switching, Windows Server administration, ERP & POS support, SQL Server & VMware, Data analysis, CCTV configuration, Troubleshooting

Education: Bachelor of Specific Education in Computer Science · Mansoura University, 2002 – 2006

Certifications: Cisco Certified Network Associate Routing and Switching, Cisco Certified Network Associate Security, Cisco Certified Cyber Ops Associate, Microsoft Certified Professional, Microsoft Certified Solutions Associate, Microsoft Certified Solutions Expert, Data Analyst Track 1Million Arab Coders Initiative, Computer maintenance certificate · Arabic group for computer and languages, Photoshop certificate · YAT center Mansoura Branch, ICDL, Implementing Cisco Cyber Security Operations, Understanding Cisco Cyber Security Fundamentals, Huawei HCIA Routing & switching


Last role: IT Operations · Property Shop Investment PSI, July 2025 – May 2026

Seniority: Technical support and systems administration progressing into IT operations, ~7 years from August 2019 through May 2026, most recently in IT operations at Property Shop Investment PSI.

Skills: Microsoft 365, Entra ID, Identity & access management, Endpoint security, TCP/IP networking, Firewalls & VPNs, Technical support L1/L2, SaaS support

Achievements: Maintained 99.9% system availability and access continuity, validated deployments using User Acceptance Testing (UAT), standardised IT operations via IT SOPs and process documentation, hit sales targets through consultative selling

Education: Bachelor's degree in Information Technology Engineering (Systems and Computer Networking) · Tishreen University, January 2014 – January 2019

Languages: Arabic · advanced, English · advanced

Certifications: Business Analysis & Process Management, Advanced BPMN Techniques and Swimlane Diagrams, Microsoft Visio, IT Support ICPC - ACM International Collegiate Programming Contest, IELTS - Academic


Current role: Marketing and content writer · Freelance, 2024 – Present

Seniority: Customer-facing sales and customer service experience since 2018 book-fair roles with Takween Publications, progressing through retail and clinic front-desk work, and now combining that background with an ongoing marketing and content writing track, ~8 years total.

Skills: Digital marketing, Content writing, Copywriting, Social media marketing, Campaign planning, Customer service, Sales and retail, Brand communication

Achievements: Third place – Creative Writing Competition (2022), Certificate of Excellence – King Abdulaziz University, Theatre Club Excellence Award – King Abdulaziz University

Education: Marketing diploma · King Abdulaziz University · score 4.9/5.0

Languages: Arabic · native, English · professional working proficiency

Certifications: Creative writing workshop · Creative Center, Jeddah · 2023


Last role: Administrative Assistant · Consolidated Contractors Company (CCC)

Seniority: Early-career candidate with administrative assistant experience and a 2026 Bachelor’s degree in Network and Security from the Arab Open University.

Skills: Networking, Cybersecurity, Cisco Packet Tracer, OPNET simulation, Java & Python, Microsoft Office, Documentation & scheduling, Communication & organisation

Education: Network and Security · Arab Open University, 2026

Languages: Arabic · native, English · proficient

Certifications: CCNAv7: Enterprise Networking, Security, and Automation, CCNAv7: Switching, Routing, and Wireless Essentials, CCNAv7: Introduction to Networks, Cybersecurity Fundamentals, Zero Trust Approach in Cybersecurity


Current role: Accountant and Supervisor · Rayan Al-Harbi General Contracting Est, March 2025 – Present

Seniority: Accounting-focused professional with ~10 years of experience progressing from accountant roles (2016–2018) through multi-year accounting responsibilities (2018–2024), then to increasing oversight responsibilities culminating in an accountant-and-supervisor role at Rayan Al-Harbi General Contracting Est in 2025.

Skills: Financial management, Payroll administration, Invoice verification, Contract oversight, Budgeting, Financial statements, Customer relations, Accounting software

Education: Bachelor of Commerce in Accounting · Zagazig University, 2012 – 2016 · score Good · courses: Advanced Excel Functions & Tricks; Advanced Excel Skills; Odoo Business Management Course; Comprehensive Financial Accounting Course

Languages: Arabic · native; English · good (written & spoken)

Passionate Sales Representative with 6+ years of experience building customer relationships, driving sales, and delivering exceptional servi


Current role: 3D visualiser · Foinster Arch Mannarkad, 2026 – Present

Seniority: Interior designer and 3D visualiser with ~2.5 years of experience since 2024, including ongoing roles at Mac Decs and A Concept Studio, progressing through interior concept development and photorealistic 3D visualisation.

Skills: Space planning, 3D rendering, Material & finish selection, Lighting design, Client coordination, Design presentations, AutoCAD drafting, 3ds Max modelling

Education: Bachelor of Science in Interior Design · Bharathiar University, 2021–2024

Languages: English · read, write, speak, Malayalam · read, write, speak

I’m a 3d visualizer and interior designer specializing in high end residential and commercial spaces with 3 years experience


Current role: Service Desk & Technical Support Lead · Wipro Arabia Ltd, September 2020 – Present

Seniority: IT professional with an ~13-year progression from Network Engineer (Network operations centre) through Network / System Administrator to IT service desk and technical support leadership, with most recent seniority in service desk operations at Wipro Arabia Ltd.

Skills: IT service desk leadership, Network troubleshooting, Network operations centre, Windows systems administration, Active Directory management, IP telephony support, Routing and VLANs, Monitoring and ticketing

Achievements: implemented paperless workflow using Wacom tablets with fingerprint devices, centralised Avaya telephony by configuring site-to-site VPN across locations, migrated branch PCs from Windows 10 to Windows 11, migrated branch proxy from Windows 10 to Windows 11, implemented BGP MPLS VPN security optimisation on 7200 series routers to reduce delay and improve security

Education: Bachelor of Engineering in Telecom and Networking · Comsats Institute of Information Technology, 2012

Languages: English · fluent; Arabic · fluent; Urdu · fluent

Certifications: Cisco Certified Network Associate, Microsoft Certified in Solution Engineer, ITIL v4 Foundation, CompTIA A+, Network Professional training, Facility Management and Sensor Management training


Seniority: Early-career, ~4 years from bachelor’s studies (August 2021) to a master’s in Information Technology (December 2025), with a security-focused track in risk assessment, threat analysis and security standards.

Skills: Network security, Risk and threat analysis, Incident handling, Nessus OpenVAS scanning, Firewall and VPN, Security standards, Windows Linux Unix, Python and Java automation

Education: Master of Information Technology · University of Technology Sydney, December 2025, score 3.61/4.0, Bachelor of Economics and Finance · Royal Melbourne Institute of Technology, August 2021

Languages: English · proficient, Arabic · native

Certifications: CCNA 200-301 · Cisco, May 2026, AWS Cloud Security Foundation, AWS Cloud Architecting


Current role: Systems and Network Administrator · Applied Computer Services Company (HASIB), February 2022 – Present

Seniority: Systems and network administrator with ~9 years across support and enterprise infrastructure roles since February 2017 in Microsoft and Fortinet environments; the resume’s claim of “over 7 years” is lower than the dated timeline.

Skills: Active Directory, Exchange Server, FortiGate firewall, Windows Server, PowerShell, Microsoft Azure, Office 365, Hyper-V virtualisation

Achievements: supported 1,200+ end users via remote support, migrated email from Exchange to Office 365, deployed and managed JAMF MDM for iOS and macOS, managed site DR plans using System Center Data Protection Manager

Education: Bachelor of Science in Electronics & Communications Engineering · Princess Sumaya University for Technology, 2011–2016

Certifications: Fortinet NSE 4 Network Security Professional, Microsoft 365 Certified: Teams Administrator Associate, Microsoft Azure Administrator Associate, Microsoft MCSA 2016, Microsoft MCSA 2012, Microsoft MCSE 2016 Core Infrastructure, Cisco Certified Network Associate Routing and Switching (CCNA), Jamf Certified Tech, Jamf Certified Associate


Last role: IT Specialist · Tim Hortons (Apparel Group), August 2022 – April 2026

Seniority: IT specialist with ~4 years of experience at Tim Hortons (Apparel Group) from August 2022 to April 2026.

Skills: Routing and switching, VLAN and IP addressing, Network troubleshooting, LAN/WAN configuration, Wireless access points, Network device setup, Endpoint security support, System performance tuning

Achievements: Supported IT operations across 60+ branches

Education: Bachelor’s degree · Computer Engineering and Information Technology — Network Systems Engineering · Technical College, November 2023 · Score 4.31/5

Languages: Arabic · native, English · advanced

Certifications: CCNA (Cisco Certified Network Associate) · 2026, ITIL Foundation Certificate in IT Service Management · 2026, Fortinet NSE 1 and 2 — Network Security Associate · 2026, English Language · Wall Street Institute, 2023-11, Cyber Security and Information Security · Rubaiyat Institute, 2024-06


Current role: Network Engineer · ESCCO Hyundai Elevators, September 2023 – Present

Seniority: Network Engineer with ~7 years of progression across network engineering roles, moving from projects in Pakistan to an ongoing role at ESCCO Hyundai Elevators.

Skills: Network engineering, LAN/WAN design, Routing protocols, Firewall and IDS, VPN and IPsec, VLANs and redundancy, Linux systems administration, Network monitoring and QoS

Achievements: Improved uptime by reducing latency issues by 25%, reduced troubleshooting resolution times by 30%

Education: Information Technology · The Agriculture University of Peshawar, September 2018 – November 2022

Languages: Pashto · native, English · C1, Arabic · A1

Certifications: Microsoft Certified Solutions Expert, Microsoft Certified Solutions Associate

Blend in and you're forgettable. Stand out and you're unforgettable. Be the reason someone remembers the room."
Punchy/marketing:


Current role: IT Technical Support Specialist · GS E&C (Saudi Aramco project, Fadhili Gas Plant, Jubail), April 2026 – Present

Seniority: IT support and cloud operations professional with ~11 years’ experience, progressing from IT Technician to IT Support Officer and IT Engineer, now in an IT Technical Support Specialist role at GS E&C on a Saudi Aramco project; dated history supports steady progression without a seniority overclaim.

Skills: IT support and operations, Cloud operations, LAN/WAN & VPN, System administration, Security patching and firewalls, Virtualization platforms, Monitoring and alerting, Automation and scripting

Achievements: 99.9% IT infrastructure uptime, reduced issue resolution time by 20% via improved troubleshooting processes

Certifications: Cisco Certified Network Associate (CCNA), AWS Certified Solutions Architect – Associate, Google IT Support Professional Certificate, Linux Essentials


Current role: IT & Network Engineer · Al-Omran Ceramics and Porcelain Company, November 2025 – Present

Seniority: Mid-level IT and network engineer, ~6.5 years in networking and technical support from January 2020 (BinDowal Trading Group of Companies, Bank & Exchange) to present; the resume summary’s stated 5 years appears to slightly overstate tenure based on the dated roles.

Skills: Networking, LAN/WAN, FortiGate VPN, Cisco routing switching, Windows Server Active Directory, Microsoft 365 support, IP PBX VoIP, CCTV and access control

Achievements: Planned, deployed, and configured IT infrastructure for 28+ bank and exchange branches in Hadhramaut, Implemented FortiGate firewalls with secure site-to-site VPN between branch offices and the head office, Deployed and integrated Grandstream IP PBX systems across branches via Grandstream Cloud for centralised communications management, Centralised attendance management and monitoring using ZKTeco fingerprint attendance systems across branches

Education: Bachelor’s degree · Electronics and Communications Engineering · University of Hadhramout, 2019 · score Good, Certificate · Science · General Secondary School, 2012–2013 · score Very Good

Languages: Arabic · native, English · excellent

Certifications: English Language Course from India, 2013, CCNA & MCSA Training · Networkat Academy, 2025, CCNP & Red Hat Training · Networkat Academy, 2025, Ethical Hacker Course · Cisco Networking Academy, 2025, Introduction to Cybersecurity · Cisco Networking Academy, 2025


Last role: Assistant IT Manager · Specon Group LLC, MEP Contracting Co., June 2015 – July 2023

Seniority: IT professional with ~15 years progressing from Network Support Engineer (2008–2009) to System and Network Administrator (2010–2015), then Assistant IT Manager (2015–2023).

Skills: Active Directory, DNS/DHCP/WINS, Network security, Multi-factor authentication, Office 365, System upgrades, IT asset management, ServiceNow ITSM

Achievements: improved network reliability by 100%, reduced security incidents by 100%, facilitated ERP upgrades with 100% completion, achieved 100% resolution of network issues

Education: B.Com in Commerce · Inamdar Distance Learning College, Bangalore University

Certifications: Higher Diploma In Software Engineer (HDSE) · APTECH Institute, MCP Microsoft Certified Professional · Microsoft, CCNA Cisco Certified Network Associate · Cisco


Current role: Operation Team Member · TEDx KFUPM, 2026 – Present

Seniority: Early-career networking professional with ~1 year since an SABIC COOP Network Engineer Trainee (Aug 2025–Dec 2025) and ongoing student operations work in event delivery, with focus on enterprise networking and wireless deployment

Skills: Cisco networking, Wireless deployment, Routing protocols, Network security, IoT platforms, Python and PowerShell, Wireshark troubleshooting, Linux and VMware

Achievements: 99.9% network availability across production environments with 50+ Cisco routers and switches, implemented 15+ VLANs, configured OSPF and EIGRP for 5 branch offices, deployed and configured 40+ wireless access points across 3 office buildings, improved Wi‑Fi coverage by 25% and eliminated dead zones using Ekahau site surveys, enforced SSH on 100% of managed Cisco devices

Education: Bachelor's degree in Computer Engineering · King Fahd University of Petroleum and Minerals, 2026

Languages: Arabic · native, English · IELTS 6.5

Certifications: Neural Networks and Deep Learning · DeepLearning.AI via Coursera, 2025-02, Azure Networking · SABIC IT&DT TEACH Program, 2025-10, The Power of IT Governance · SABIC IT&DT TEACH Program, 2025-10, Foundations of Project Management · Google via Coursera, 2025-03, Cisco Certified Network Associate (CCNA) · Cisco, 2026-08


RBSA3642, 3642 Al Borhan Bin Ziad Street

Current role: Senior Information Technology Support Specialist · Prima International (KSA), May 2024 – Present

Seniority: Senior-level IT support specialist with ~6 years of dated experience in IT support roles (Cakes & Bakes Pakistan; Prima International), despite a resume claim of 14+ years.

Skills: Enterprise IT support, ERP support, Incident management, Network security, Server administration, Cloud infrastructure, Linux administration, User training

Achievements: supported 70+ retail and production sites

Education: Bachelor's Degree in Data Communication & Networking · University of the Punjab

Certifications: Red Hat Certified Specialist – Linux Diagnostics & Troubleshooting, Microsoft Certified Professional (MCP), Cisco Certified Network Associate (CCNA Voice), CompTIA A+


Current role: Operations manager · Wave Energy Security & Safety, July 2025 – Present

Seniority: ~11 years progressing from network engineer (telecommunications sites) to network manager and then operations manager, with sustained focus on network management and network security across Agyad International Co. Ltd and Wave Energy Security & Safety.

Skills: Network management, Network security, Firewall and VPN, IDS/IPS hardening, VLAN configuration, LAN WAN administration, Technical troubleshooting, CCTV and security systems

Achievements: Maintained 99.9% network uptime, reduced security incidents through implementation of firewalls, VPNs, and IDS/IPS

Education: Bachelor's degree in Electrical Engineering (Telecommunications) · Academy of Engineering Sciences (AES), 2008–2012

Languages: Arabic · native

Certifications: Cisco Certified Networking Associate (CCNA) · Cisco, Cisco Certified Networking Associate Security (CCNA Security) · Cisco, Cisco Certified Networking Professional (CCNP) · Cisco, Fortinet Certified Professional – Network Security (NSE5) · Fortinet, Professional Diploma in Telecommunications, Incident response, BC and DR concept, Network security, Security awareness, Cisco Security Operations Center (SOC) · Cisco


Current role: Senior Infrastructure Specialist · Confidential Government — Jeraisy Group, May 2025 – Present

Seniority: Around 12 years’ experience progressing from technical support and system engineering roles into senior infrastructure specialist work across Microsoft 365, Entra ID, and privileged access management at Excel Infoways, the Ministry of Health and Hassana Investment Company, Esnad, and Jeraisy Group.

Skills: Microsoft 365, Entra ID and IAM, Privileged Access Management, Exchange hybrid, Active Directory, Endpoint management, Defender XDR, Cloud infrastructure

Achievements: migrated 15,000+ mailboxes from legacy Exchange on-premises to a newer Exchange Server version, ensuring data integrity and minimal downtime

Education: Master of Business Administration (MBA) in IT Systems · Osmania University, Hyderabad

Certifications: Microsoft Certified: Identity & Access Administrator Associate (SC-300), Microsoft 365 Certified: Enterprise Administrator Expert (MS-102), Microsoft 365 Certified: Fundamentals (MS-900), Cisco Certified Network Associate (CCNA)

Languages: Arabic · intermediate


Last role: Technical support intern · Municipality Center, academic training period

Seniority: Early-career technical support professional based on a diploma period from 2022 to 2024 with academic training experience as a technical support intern (~2 years), with no post-diploma employment dates stated.

Skills: Hardware troubleshooting, Printer repair, Peripheral repair, Computer maintenance, Operating system configuration, Basic LAN networking, Software troubleshooting, User communication

Education: Diploma in computer technical support · College of Technology, 2022–2024; score: Good; courses: Computer Maintenance, Troubleshooting, Networking Fundamentals, Operating Systems, Systems & Peripheral Management

Languages: Arabic · native, English · professional working level


Current role: Software Configurator · Yokogawa Saudi Arabia Company, November 2025 – Present

Seniority: Early-career professional (~1.5 years) starting as a Network Technician / IT Support Technician Intern at King Fahad Specialist Hospital (January 2025–August 2025) and progressing to Software Configurator at Yokogawa Saudi Arabia Company (November 2025–present) in DCS environments.

Skills: Network troubleshooting, IT support, Ticketing systems, Active Directory, VPN, Distributed control systems, Control graphics, Yokogawa CENTUM VP

Education: Diploma in Computer Networks and Security · Imam Abdulrahman bin Faisal University, 2023–2025, graduated with honours

Certifications: Computer Network Technician · Saudi Council of Engineers, Cybersecurity Essentials · Cisco Networking Academy, Fundamentals of Artificial Intelligence · SDAIA, Data Analysis Using Power BI


Current role: Support Engineer · Diyar United Company, April 2025 – Present

Seniority: IT infrastructure, network and security professional with ~21 years in enterprise datacenters and large-scale networks (from Oracle/VB development at Taiz Soft to NOC/SOC and firewall/network administration at Business Management Co. Ltd.), with a discrepancy: the summary states 18+ years while the dated roles indicate ~21 years.

Skills: Network administration, Network security, FortiGate firewalls, Routing and switching, Windows Server and Active Directory, Virtualisation platforms, SQL Server, Backup and disaster recovery

Achievements: Improved infrastructure responsiveness and reduced recurring support issues by 20%, Supported 99.9% service availability through proactive monitoring and incident response, Improved branch support efficiency by 25%, Shortened onboarding time for new technical staff by 30%, Helped maintain 99.9% uptime through fast outage and incident response, Improved ticket resolution effectiveness by 20%

Education: Diploma in Computer Programming · Community College, 2006

Certifications: IISS Diploma · Networkat Training Institute, AWS Training · AWS, Fortinet NSE 04 – FortiOS 7.0 Administrator · Fortinet, Polo Alt Network Security Fundamentals · Polo Alt, Microsoft SQL Server · Microsoft, Network Security Diploma · PrivSec IT Solutions Training, CCNA/CCNP · Cisco, VMware vSphere · VMware, Oracle Database 11g SQL Fundamentals · Oracle, Oracle 11g R2 OCP · Oracle, Microsoft Certified Professional · Microsoft


Current role: IT Administrator / Network Security Engineer · Walaa Cooperative Insurance, June 2025 – Present

Seniority: A mid-level IT and network security specialist with ~2 years of experience across technical support, network engineering and network/security administration at Voicetech and Walaa Cooperative Insurance; the resume summary claims 3+ years, but the dated work history starts in April 2024.

Skills: Network administration, Windows Active Directory, PowerShell scripting, VLAN and routing, Firewall and ZTNA, PAM and IAM, EDR threat detection, Backup and disaster recovery

Achievements: Implemented end-to-end IT infrastructure deployment, led production network data centre migration without disrupting business operations

Education: BSc in Computer Science · Mahatma Gandhi University, June 2020 – March 2023

Certifications: Cisco Black Belt Cisco Core Security Specialization · January 2025, Sophos Firewall Certified Engineer v20.0 · February 2025, Sophos Central Endpoint Protection Certified Engineer · October 2024, Certified AppSec Practitioner CAP · June 2024, Advanced Penetration Tester eAPT · March 2024, Google Cybersecurity Certificate · February 2024, SOC Analyst Participation Certificate · June 2024


Current role: IT Support Specialist · Gourmet Foods, September 2023 – Present

Seniority: IT support specialist with ~8 years of experience progressing from IT supervisor to desktop and IT technical support roles, then into ongoing system and network administration at Gourmet Foods, including prior team leadership at Ihsan Sons.

Skills: Server management, Network administration, System troubleshooting, IP phone systems, IT security, CCTV management, Digital signage, Desktop support

Achievements: Provided 24/7 server monitoring to swiftly resolve issues

Education: Bachelor's in Computer Science · Federal Urdu University, 2013–2017

Certifications: Microsoft Certified Solutions Expert (MCSE) · Microsoft, 2019; Microsoft Certified Solutions Associate (MCSA) · Microsoft, 2019; Cisco Certified Network Associate (CCNA) · Cisco


Current role: Sales Supervisor · Tamween Al Sharq Company, 2022 – Present

Seniority: Sales-focused professional with ~14 years in FMCG and food sales, progressing from sales representative and team leader roles into sales supervisor leadership across Henkel and subsequent employers, with the resume summary claiming 16 years which is higher than the ~14 years supported by the dated work history.

Skills: Target achievement, Key account management, Team leadership, Microsoft Office, Communication, Time management, Adaptability, Problem solving

Education: Bachelor's degree in Social Service

Languages: Arabic · native; English · intermediate

Certifications: Customer Business Development course, International Computer Driving Licence


Seniority: Early-career IT graduate with ~3 years of formal training progressing from an associate diploma in computer technical support technology to a bachelor’s degree in information technology (computer science track), focused on IT support and technical support foundations.

Skills: Hardware troubleshooting, Software troubleshooting, IT support, Networking fundamentals, Customer service, Communication skills, Problem solving, Teamwork

Education: Bachelor’s degree in Information Technology (computer science track) · Gulf College (2025–2026, score 3.35/5), Associate diploma in Computer Technical Support Technology · College of Technology at Qatif, TVTC (2023–2024)

Languages: Arabic · native, English · good (reading, writing, speaking)


Seniority: Early-career, ~0 years of documented professional experience, university-level information systems graduate.

Skills: Systems analysis and design, Database management, SQL, Business process analysis, Project management, Networking and cybersecurity fundamentals, Data warehousing and mining, Object-oriented design

Education: Bachelor's degree · Information Systems · Princess Nourah bint Abdulrahman University, 1448

Languages: Arabic · native

Certifications: Cybersecurity Fundamentals · IBM, Introduction to Networking · Cisco, Database Fundamentals · Oracle, Introduction to Cybersecurity · Cisco, Introduction to Web Accessibility · edX


Current role: District Manager · STC / Huawei managed services network operations, June 2024 – Present

Seniority: Network engineering professional with ~16 years’ experience, progressing from Network/Telecom Engineer and Network Operations Centre team leader through Network Engineer / Network Administrator and Core Network Engineer roles at Core network operations, and moving into District Manager at STC / Huawei managed services network operations.

Skills: Routing and switching, TCP/IP and MPLS, Core network engineering, Network monitoring and KPIs, Incident management, Change management, Secure VPN access, Linux administration

Certifications: Cisco Certified Network Professional (CCNP) · Cisco, Cisco Certified Network Associate (CCNA) · Cisco, Fibre optic communications (OFC) · ATI, Python programming, Linux administration


Current role: Senior Network Engineer · Alalamiya Group, March 2025 – Present

Seniority: Senior-level network engineer with ~8 years’ experience in enterprise networking and security, including extended tenure at MAXnet Wireless Broadband.

Skills: Network security, Enterprise networking, Routing protocols, VLAN and MPLS, Firewall and IDS/IPS, Multi-vendor support, Network monitoring, AV over IP

Achievements: Supported 300+ enterprise clients with core broadband infrastructure, Delivered connectivity across 12 off-site offices using BGP/MPLS, Deployed multi-vendor security across Cisco, Fortinet, and Aruba environments

Education: Bachelor's Degree in Telecommunication Engineering · Future University, November 2011 – November 2015

Certifications: Cisco Certified Network Associate (CCNA), Microsoft Certified Solutions Associate (MCSA), Fortinet NSE4


Skills: Excel, Word processing, Graphic design basics, Teamwork, Communication, Problem solving, Adaptability, Punctuality

Education: High school

Languages: Arabic · native, English · good

I am an ambitious and passionate person full of energy who handles pressures well, cooperates, loves team spirit, loves learning and is fl


Current role: Technical Support Specialist · TAFEEL (Aseer Development Authority), February 2025 – Present

Seniority: IT and network support professional with ~5 years of experience, progressing from IT Support Officer at Emkan Finance to Network Technician on the SATCO NEOM Project, and now Technical Support Specialist in enterprise infrastructure and network troubleshooting.

Skills: Routing and switching, Network security and ACLs, FortiGate firewalls, Windows Server administration, Active Directory, Incident and problem management, Cisco configuration and troubleshooting, Network monitoring performance optimisation

Education: Bachelor’s degree in Computer Network and Communication Engineering · King Khalid University, 2015 – 2021

Languages: Arabic · native, English · professional

Certifications: NSE 4 Network Security Professional · Fortinet, 2026; CCNP Enterprise · Cisco, 2024; Security+ · Tuwaiq Academy, 2023; MCSA Windows Server Hybrid Administrator Associate · Microsoft, 2022; System and Network Administration · Saudi Council of Engineers, 2025


Last role: Sales representative · شركة الهند للتجارة والصناعة, 2017 – 2018

Seniority: Over roughly ~14 years, moving between supervisory hospital and research-centre work and multiple representative and sales roles, including a sales representative position at شركة الهند للتجارة والصناعة.

Skills: Computer proficiency, Teamwork, Adaptability and rapid learning, Time management, Commitment and discipline

Education: Diploma in refrigeration and air conditioning; Diploma in sanitary installations; High school certificate

Languages: Arabic · excellent, English · intermediate


Last role: Sales Supervisor · United Food Industries Corp Ltd - Deemah, April 2014 – July 2026

Seniority: Sales and operations professional with ~16 years of experience across operations and customer-facing roles from September 2010 to July 2026, despite the resume summary stating 12 years (dates indicate a discrepancy).

Skills: Sales operations, team leadership, customer relationship management, sales planning, SAP, SalesBuzz, data analysis, inventory management

Education: High school · English Language; Photography

Languages: Arabic · advanced; English · intermediate


Current role: IT Systems and Network Administrator · Khodeir & Partners, January 2026 – Present

Seniority: Early-career IT infrastructure professional (~2.5 years) progressing from IT Specialist at Armed Forces Engineering Authority to IT Systems and Network Administrator at Khodeir & Partners.

Skills: Network administration, Firewall management, Microsoft 365 administration, Windows Server administration, Active Directory, TCP/IP networking, VPN configuration, Virtualisation and backups

Education: Bachelor in Information Security and Digital Forensics · Faculty of Computers and Artificial Intelligence, Benha University · October 2019 – July 2023 · GPA 2.76

Languages: Arabic · native; English · conversational

Certifications: FortiGate 7.6 Administrator (NSE4) · National Telecommunication Institute; CCNA V7 · Introduction to Networks, Enterprise Networking, Security and Automation, Switching, Routing and Wireless Essentials · Banha University; CCNP ENCORE 350-401 · National Telecommunication Institute; Red Hat System Administration I and II 9.3 · National Telecommunication Institute; Windows Server Administration · National Telecommunication Institute


Current role: Network and System Administrator · UNIMAC – Qiddiya Speed Park, July 2024 – Present

Seniority: Senior network and system administrator with ~18 years’ experience across enterprise IT infrastructure, progressing from Computer Network Technician and Network Support Engineer roles (including Duba Municipality) into an ongoing Network and System Administrator position, noting a discrepancy with the resume’s stated “13+ years” claim

Skills: Cisco routing & switching, FortiGate firewalls, SD-WAN & failover, IPSec and SSL VPNs, Azure AD & Intune, Microsoft 365 administration, DNS and DHCP, Service desk and SLA

Achievements: Supported 300+ end-users across Azure, Office 365 and Intune under SLA targets, Maintained 99%+ uptime for Cisco routers, switches and servers, Supported 160+ end-users and managed on-premises Active Directory, file server and Exchange at Duba Municipality

Education: Bachelor of Engineering in Electronic Communication Engineering · CJSM University, 2007

Languages: English · fluent; Arabic · fluent; Hindi · native

Certifications: CCNP · Cisco Certified Network Professional · NETMATRIX Hyderabad 2025, CCNA · Cisco Certified Network Associate · NETMATRIX Hyderabad 2010, MCITP · Microsoft Certified IT Professional · MCP 2009, MCSE · Microsoft Certified Systems Engineer · NETMATRIX Hyderabad 2010


Current role: Procurement Officer · Gulf Elite Company, January 2024 – Present

Seniority: Mid-level procurement and supply chain professional with ~8 years’ experience progressing from security and logistics support into procurement at Gulf Elite Company, with most recent focus on sourcing, vendor management, and procurement operations.

Skills: Negotiation, Procurement contracts, Logistics coordination, Inventory management, Data management, KPI reporting, Customer relationship management, MS Office

Education: BSc in Logistics and Supply Chain Management · Swiss School of Management Geneve / Learners University College

I have a background of studies in logistics and supply chain management and also have operational and business development experience


Current role: Driver and merchandiser · Saudi Paper Converting Co., August 2023 – Present

Seniority: Mid-career retail operations professional with ~13 years' experience since 2013, moving from product merchandiser to merchandiser/shelfman and then to a driver and merchandiser role at Saudi Paper Converting Co.

Skills: Driving, Visual merchandising, Planogram handling, Retail sales analysis, Customer service, Workplace safety awareness, Air conditioning basics, Automotive diesel basics

Education: Automotive diesel mechanic course and refrigeration and air conditioning technology · Samson College of Science and Technology

Certifications: OSHA-based general awareness certification · June 2022


Current role: Content creator · TikTok, January 2023 – Present

Seniority: Multi-track professional experience spanning ~5 years from November 2021, including concurrent content creation across short-form and long-form video plus Senior IT field engineering at JA Regional Airport.

Skills: Content strategy, Video editing, Audience growth, Storytelling, Technical support, Network troubleshooting, System maintenance, Social media management

Achievements: Grew TikTok audience to 220K+ followers, Built an active YouTube community of 150K+ subscribers

Education: Bachelor's degree in Computer and Network Engineering · Jazan University


Seniority: Early-career Information Systems student, ~4 years in study since 2022, focused on information technology and data-oriented work at Imam Mohammad Ibn Saud Islamic University.

Skills: Business analysis, Enterprise systems and ERP, SQL and database management, UML systems design, Power BI and business intelligence, Project coordination, Web development fundamentals, Communication and teamwork

Education: Bachelor's degree in Information Systems · Imam Mohammad Ibn Saud Islamic University

Languages: Arabic · native, English · advanced proficiency (STEP score 71)

Certifications: Data Management and Governance Program · SDAIA, 2025, Fundamentals of Artificial Intelligence · SDAIA SAMAI Initiative, 2025, Openness in the Digital Era · OSS Vision Community, 2026


Last role: Sales Supervisor · Converse, March 2025 – September 2025

Seniority: Retail sales professional with ~5 years of progression from Sales Assistant at Amazon to Sales Supervisor roles at Nike and Converse, combining sales performance, customer relationship management, and team leadership (last role ended September 2025).

Skills: Sales leadership, CRM, Retail operations, Visual merchandising, KPI tracking, POS operations, Inventory management, Product knowledge

Education: Bachelor of Laws (LL.B.) in Law · Helwan University, September 2019 – June 2023

Languages: Arabic · native, English · good


Skills: Marketing strategy, real estate promotion, social media page management, healthcare support, blood sample collection, record management, category B driving licence, customer reception

Education: Master's degree in Administrative Law · Akli Mohand Oulhadj University, 2024

Languages: English · good, French · intermediate, Arabic · good

Certifications: Certificate in Automotive Electrical Systems and Vehicle Diagnostics · 2025


Current role: Computer Systems Technician · Construction & Contracting Company, February 2025 – Present

Seniority: Early-career IT graduate (~2 years) with a progression from an internship at Wipro on an Aramco project to a Computer Systems Technician role at Construction & Contracting Company.

Skills: VLAN and inter-VLAN routing, OSPF single area, Static routing, TCP/IP subnetting, Layer 1 troubleshooting, Layer 2 troubleshooting, Layer 3 troubleshooting, Router and switch CLI

Education: Information Technology and Computing · Arab Open University, February 2023

Languages: Arabic · native; English · very good

Certifications: Cisco Certified Network Associate (CCNA) · Cisco, June 2026, HCIA Datacom · Huawei, 2022


Last role: IT Support Engineer · Saneel Contracting & Trading, May 2025 – April 2026

Seniority: Early-career IT Support Engineer with ~2.5 years of experience across support roles in contracting and banking environments, culminating in the most recent IT Support Engineer role at Saneel Contracting & Trading.

Skills: Technical support, Troubleshooting, Network troubleshooting, Windows administration, Active Directory, Hardware and software support, Microsoft 365, Temenos T24

Education: Bachelor of Science in Software Engineering · GIFT University, October 2018 – November 2022, FSc-Engineering in Intermediate · Be-Superior College, September 2015 – June 2017, Matric in Biology · JDIHS, June 2013 – July 2015


Last role: Software Developer · King Fahd University Hospital, July 2025 – January 2026

Seniority: Early-career IT professional (~2 years), progressing from an IT intern placement at Primary Health Care Center to a Software Developer at King Fahd University Hospital, with a bachelor’s degree in Information Technology completed in 2025.

Skills: C#, JavaScript, Python, SQL, SharePoint, Power Automate, Power BI, REST APIs

Achievements: Built web shift scheduling for 34 hospital departments, automated radiology approval workflow with SharePoint and Power Automate, designed multi-level approval workflow with automated email notifications, integrated scheduling system with hospital database and APIs to reduce manual data entry, developed Power BI interactive dashboards and visual reports, built real-time AI pose detection using Python and MediaPipe with privacy-centric biometric handling

Education: Bachelor's degree in Information Technology · University of Tabuk, 2025 · GPA 4.72 out of 5 (with honours)


Last role: Technical Manager · Haif Company for Trading & Contracting, December 2019 – May 2025

Seniority: Experienced professional with ~11 years across customer service and technical operations, progressing into operational and technical leadership culminating as Technical Manager at Haif Company for Trading & Contracting.

Skills: Operational management, Team leadership, KPI monitoring, Windows and Linux administration, Hardware and software maintenance, Production supervision, C/C++ and Java, Microsoft Office

Education: Bachelor's degree in Computer Engineering · Al Baha Private College of Sciences, 2019; Associate degree in Production Mechanics · Technical College, 2012


Current role: Junior Network Administrator · i3 IT SOLUTIONZ, July 2025 – Present

Seniority: Junior network administrator with ~1 year of experience since July 2025 in network administration at i3 IT SOLUTIONZ, following completion of a Bachelor of Engineering in Information Technology in 2024.

Skills: Cisco configuration, Routing and switching, VLAN configuration, Firewall management, Network monitoring, Connectivity troubleshooting, Incident response, Capacity planning

Achievements: 30% reduction in downtime, improved network efficiency and reliability via long-term fixes, supported system upgrades and integrations for smooth business continuity

Education: Bachelor of Engineering in Information Technology · Muffakham Jah College of Engineering and Technology, 2024

Languages: Urdu · native, English · proficient, Hindi · proficient, Arabic · elementary

Certifications: CCNA, CompTIA Security+


Last role: Penetration Testing Intern · Marquette IT, January 2024 – December 2024

Seniority: Early-career security specialist with ~1.3 years of experience from Sep 2023 to Dec 2024 through ethical hacking and penetration testing internships at Marquette University and Marquette IT, while completing a Master’s in Information Assurance and Cyber Defense in Dec 2024.

Skills: Penetration testing, Network security, Incident response, System administration, Vulnerability analysis, Cryptography and blockchain, AI and machine learning, Full-stack development

Education: Master’s in Information Assurance and Cyber Defense · Marquette University, December 2024, GPA 3.97/4.00

Languages: Arabic · native; English · proficient


Current role: Systems & Infrastructure Engineer · Motor Vehicle Periodic Inspections Co., September 2021 – Present

Seniority: Systems & Infrastructure Engineer with ~5 years’ experience supporting enterprise infrastructure operations and integrations across Microsoft services, VMware environments, networking and FortiGate security at Motor Vehicle Periodic Inspections Co., starting September 2021.

Skills: Systems engineering, Microsoft 365, Active Directory, VMware administration, DNS and DHCP, FortiGate firewalls, Linux administration, Incident troubleshooting

Education: Bachelor's degree in Computer and Networking Engineering · Jazan University

Languages: English · professional, Arabic · native


Current role: Cisco resident network engineer · Tadawul Group, October 2025 – Present

Seniority: Network and data centre engineering professional with ~9 years’ experience from early technical support through enterprise, campus and data-centre roles, including sustained work at Tadawul Group and MDS.

Skills: Routing and switching, BGP and OSPF, SD-WAN, Cisco ACI, Network security, LAN/WAN/WLAN, Network automation, Python

Education: Bachelor's degree · control and computer engineering · Tanta University (graduated with honours, Excellent, 2012–2017)

Languages: Arabic · native, English · excellent

Certifications: CCIE Enterprise Infrastructure, CCIE Data Centre, Fortinet NSE4, JNCIA Junos · JN0-103, JNCIA-SEC · JN0-230


Current role: IT Support · Kiwi Logics, 2023 – Present

Seniority: Early-career IT support and network engineering professional, ~5 years’ experience spanning an IT internship and subsequent IT and network roles at Sand Arabia and Kiwi Logics.

Skills: Network routing switching, LAN WAN and TCP/IP, VLAN DHCP DNS, Microsoft 365 administration, Active Directory support, Structured cabling and cabling management, Wi-Fi and IP CCTV deployments, Hardware and software troubleshooting

Achievements: Minimised downtime by diagnosing and resolving hardware, software and network issues, Supported end users across multiple client environments, Commissioned enterprise Wi-Fi, IPTV and IP CCTV systems, Deployed IP CCTV infrastructure using PoE switches, NVRs and VMS

Education: Bachelor's in Computer Science · 2019 – 2023, FSC in Pre-Engineering · 2017 – 2019, Matriculation · 2015 – 2016

Certifications: Cisco Certified Network Associate (CCNA) · Cisco, Ruijie Specialist Engineer · Ruijie, Fortinet Certified Associate in Cybersecurity (FCA) · Fortinet, IT Customer Support · Cisco, Microsoft Azure AI Essentials Professional Certificate · Microsoft


Current role: System and network administrator · SharTech, February 2026 – Present

Seniority: Early-career IT operations administrator with ~3 years’ experience (from August 2023), progressing from IT specialist and IT operations and security roles into system and network administration, including infrastructure work for a fintech domain at Axis Pay; the timeline does not support a longer career duration than the stated roles

Skills: System administration, Active Directory, DNS and DHCP, Network security, Firewall and VPN, Network switching and VLANs, Microsoft 365 administration, Asset management

Achievements: Maintained 99% system uptime for 300+ users at Axis Pay, maintained 99% system uptime for 150+ users at National road construction company

Education: Bachelor in computer science · New Cairo Academy, September 2018 – June 2022

Languages: Arabic · native; English · very good

Certifications: Fortinet Certified NSE 4 – FortiGate 7.4 Administrator from Fortinet, CCNA v7 from National Telecommunication Institute, Network Security from National Telecommunication Institute, HCIA-Security from National Telecommunication Institute, Linux Red Hat Administration (RHCSA) – Admin I and Admin II from National Telecommunication Institute, Certified in Cybersecurity (CC) from ISC2


Current role: IT Administrator · Innovant Consulting & Management Solutions, December 2025 – Present

Seniority: IT administrator and systems administration professional with ~14 years of progression from IT support engineer roles in private sector (Mafco Trading and Contracting, 2012–2016) and government department infrastructure administration (Surveyor General’s Office, 2016–2020), through senior district IT support and infrastructure ownership (District Secretariat - Puttalam, 2020–2025), to current IT administrator work in consulting environments (Innovant Consulting & Management Solutions, 2025–present), consistent with the claimed 13+ years of experience.

Skills: Identity and access management, Microsoft Entra administration, Active Directory and Group Policy, LAN/WAN engineering, Endpoint management and patching, Cloud migration, Security and Zero Trust, PowerShell and Bash automation

Achievements: sustained 99.9% system uptime, improved resolution times by 20% for 350+ end users, reduced hardware-related downtime by 35% via proactive maintenance and root-cause analysis, maintained 98%+ network uptime across Wi‑Fi, LAN, ADSL and WAN, migrated legacy email to Google Workspace for 200+ users with zero significant downtime, refreshed LAN/WAN for 17 government offices and enabled reliable remote working for 100+ civil servants

Education: Information and Communication Technology (bachelor’s degree) · University of Colombo School of Computing (2012)

Languages: English · professional working proficiency; Arabic · basic conversational; Tamil · native; Sinhala · native

Certifications: Microsoft Certified Professional (MCITP) · Microsoft (2015), Azure Fundamentals (AZ-900) · Microsoft, Microsoft Certified Azure Administrator Associate (AZ-104) · Microsoft, Google Cybersecurity Certificate · Google and Coursera (2025), Google IT Support · Google and Coursera (2024), Advanced ITSM with ServiceNow · ServiceNow (2025), Microsoft Applied Skills – Identities and access using Microsoft Entra · Microsoft, Managing Identity Services using AD DS and Microsoft Entra · Microsoft


Current role: Operations Team Lead · Gladius Multi Activities, April 2026 – Present

Seniority: Progressed from NOC Engineer and site engineering roles (starting March 2020) into Operations Team Lead across NOC operations, satellite communications, and IP networking (~6 years), while the resume summary claims 7+ years, which is higher than the dated history supports.

Skills: VSAT and satellite communications, NOC operations, incident management, network monitoring, satellite installation, routing and switching, VPN and firewalls, VoIP support

Education: Bachelor of Science in Telecommunication and Network Engineering · Sudan International University, 2018

Certifications: Cisco Certified Network Associate, Cisco Certified Network Professional, Microsoft Certified Solutions Associate, AWS cloud computing · Black Horse Center, Cairo


Current role: Banking Advisor · AlRajhi Bank, March 2024 – Present

Seniority: Banking Advisory professional with ~7 years' experience across reception and IT networking, and since March 2024 in an ongoing Banking Advisor role at AlRajhi Bank.

Skills: Customer service, Computer networking, Team work, Time management, Working under pressure, Flexibility, Positivity, Responsibility

Education: Diploma in Computer Networking · IPA, December 2021

Certifications: Basics and concepts of cyber security and information security · 2021


Current role: Senior IT Systems Administrator · Mada Gypsum Manufacturing Industries Al Rajhi Holding Company, November 2021 – Present

Seniority: Senior IT systems and cloud professional with ~11 years in IT, progressing from network and technical support roles into senior hybrid infrastructure and Azure migration architecture, including enterprise security and Microsoft cloud administration at Mada Gypsum Manufacturing Industries Al Rajhi Holding Company and earlier roles at Saudi Bell Group and GNC Armal Company Ltd.

Skills: Azure cloud migration, Hybrid infrastructure management, Active Directory administration, Microsoft 365 administration, Network security engineering, Disaster recovery design, Virtualisation management, SIEM and identity security

Achievements: Supported 500+ users in hybrid IT operations, Architected Azure migrations across IaaS, PaaS and SaaS using Azure Migrate and ASR, Led cybersecurity initiatives including SIEM implementation, MFA and PAM

Certifications: Microsoft Certified Solutions Expert (MCSE-2012), Microsoft Certified Azure Administrator Associate (AZ-104), AWS Certified Solutions Architect – Associate (SAA-C03), Fortinet Certified Solution Specialist (FCSS), VMware Certified Professional (VCP-VVF Admin), Cisco Certified Network Associate (CCNA), Certified Cybersecurity Professional (US-Council)

Education: Bachelor of Engineering in Information Technology

Current role: Senior IT Systems Administrator · Mada Gypsum Manufacturing Industries Al Rajhi Holding Company, November 2021 – Present


Current role: EBS Operations, Support and Infrastructure Specialist II · Fahss Co., February 2018 – Present

Seniority: Experienced IT operations and infrastructure specialist (~16 years) progressing from IT and telecom assistant and senior IT officer roles into long-term Specialist II enterprise infrastructure operations at Fahss Co.

Skills: ServiceNow ITAM, Windows Server administration, Active Directory and Azure, Microsoft 365 administration, Network administration, Cisco Call Manager, LAN and WLAN support, Asset lifecycle governance

Achievements: Managed IT shared services for 3,000+ users, Rolled out ITAM, HAM, SAM and Discovery across the enterprise, Built automated Microsoft Teams FAQ service to reduce internal support load, Led Google Apps to Microsoft 365 migration with minimal service interruption

Education: Bachelor's in Engineering and IT · Taiz University, 2009

Certifications: ITIL 4 Foundation, Azure Administrator AZ-104, ISO 9001 Awareness and Internal Audit, RPA Operations training, MCITP Server Administrator, Microsoft Exchange 2010, CCNA Network Fundamentals


Last role: Design and media content team member · Media Club, August 2024 – June 2026

Seniority: Public relations and advertising specialist with ~3 years of experience, progressing from media team roles and media content production through campaign and design-focused work at organisations such as Media Club and Mawhiba, up to June 2026.

Skills: Media content writing, Social media management, Graphic design, Adobe suite, Photography and video editing, Events and conference organisation, Crisis management, Team collaboration

Achievements: Jahiziyah Medal for Excellence in Public Relations (2026), Distinguished Business Award for a National Day video project (2026)

Education: Bachelor's degree in Communication and Media Technology, specialising in Public Relations and Advertising · Imam Abdulrahman bin Faisal University, 2026 · Score 4.92/5

Languages: Arabic · native; English · advanced professional

Certifications: Certified Professional Media Certificate · General Authority for Media Regulation, 2025

I am Atheer Alhajri, a Communication and Media Technology graduate from Imam Abdulrahman Bin Faisal University, specializing in Public Relat


Current role: Network administrator · Elementary and Secondary Education Department KPK, Pakistan, April 2022 – Present

Seniority: Around ~8 years of experience since January 2018, moving from computer science lecturer to network administrator in April 2022 at Elementary and Secondary Education Department KPK, Pakistan; teacher dates show ~4 years versus the resume claim of 5 years.

Skills: Network administration, Routers and switches, Firewall and security policies, Microsoft 365 administration, Microsoft Intune management, Virtual private networks, Domain name systems, Windows Server support

Education: Bachelor in Computer Studies · Abdul Wali Khan University Mardan, August 2013 – September 2017

Languages: English · basic (A1), Arabic · intermediate

Certifications: Cisco Certified Network Associate · Cisco, January 2026


Current role: Senior Infrastructure Support Specialist · Telstra Power Health, November 2025 – Present

Seniority: IT infrastructure engineer with ~22 years’ progression from Network Engineer and System Engineer roles through Senior System and Infrastructure positions, including datacentre and cloud administration work at Mansoura University CITC, now in senior infrastructure support

Skills: IT infrastructure support, Microsoft Azure, Microsoft 365 administration, Google Workspace, datacentre operations, virtualisation, networking and firewalls, backup and disaster recovery

Achievements: upgraded site connectivity 155 Mbps to 1 Gbps, installed 10+ km indoor and outdoor fibre optic cabling, installed 100+ distribution and edge switches, replaced 60+ network switches, synchronised 10,000+ user mailboxes and group members, synchronised 40,000+ user mailboxes and group members

Education: Bachelor's degree in Electronics and Communication Engineering · Faculty of Engineering, Mansoura University

Languages: Arabic · native, English · professional working proficiency

Certifications: Nutanix Certified Professional – Multicloud Infrastructure 6, Red Hat Certified Specialist in Containers, Oracle Cloud Infrastructure 2019 Certified Architect Associate, Oracle Cloud Infrastructure 2023 Certified Multicloud Architect Associate, Microsoft Certified System Engineer: MCSE 2003, Microsoft Certified Azure Administrator, Microsoft Certified Security, Compliance, and Identity Fundamentals, Cisco Certified Network Associate (CCNA)


Last role: Finance Department Intern · Rawabi Holding Company, January 2026 – April 2026

Seniority: Early-career finance graduate with ~0.3 years of internship experience (January 2026 – April 2026) in the finance department at Rawabi Holding Company.

Skills: Financial reporting analysis, accounts payable receivable, budgeting variance analysis, Oracle ERP, financial reconciliation, journal entries, internal controls compliance, Microsoft Excel

Achievements: Maintained zero discrepancies in posted journal entries

Education: Bachelor's Degree in Financial Accounting · Imam Abdulrahman Bin Faisal University, 2026


Last role: Research and development co-op trainee · Yokogawa Middle East, June 2024 – August 2024

Seniority: Early-career artificial intelligence graduate, ~5 years from university study entry through recent graduation, including a June–August 2024 co-op at Yokogawa Middle East in research and development for computer vision and deep learning.

Skills: Computer vision, Deep learning, Natural language processing, Python, C++, Java, OCR, Technical writing

Achievements: 90.25% detection and recognition accuracy in a computer vision cow ear-tag identification system

Education: Bachelor’s degree in Artificial Intelligence · Imam Abdulrahman Bin Faisal University, September 2020 – May 2025; score 4.66 out of 5

Languages: Arabic · native; English · fluent


Current role: Occupational safety and health specialist · شركة جودة الصناعة, 2024 – Present

Seniority: Mid-career occupational safety and health professional with ~11 years’ experience, progressing from financial accounts and administration (2015–2019) into occupational safety roles, including safety technician, safety operations manager at شركة يلين للحديد (2023–2024), and now occupational safety and health specialist since 2024.

Skills: Health and safety management, Risk assessment, Incident investigation, ISO 45001 compliance, Fire safety readiness, Emergency planning, Microsoft Office reporting, Team leadership

Education: Bachelor's degree · Al Majma'ah University, Faculty of Science and Humanities Studies

Certifications: NEBOSH International General Certificate in Occupational Health and Safety, ISO 45001 Occupational Health and Safety Management Systems lead auditor certificate, OSHAcademy academic certificate, SHRM human resources management excellence course, Human resources management course, OSHA occupational safety and health course, Public relations management course, Administrative report and letter writing course, Employee affairs management and management development course, Foundations of excellent business management course


Last role: Teacher · Isaac Jasper Boro Secondary School (BYCAS), 2017 – 2021

Seniority: Early-career teacher with approximately 4 years of experience in agricultural education and classroom instruction delivery from 2017 to 2021 at Isaac Jasper Boro Secondary School (BYCAS).

Skills: Teaching, Agricultural work, Instruction delivery, Lesson planning, Record management, Microsoft Office, Communication, Computer operations

Education: National Certificate in Education (Agricultural Education) · Isaac Jasper Boro College of Education (BYCAS), 2017 – 2021

Languages: English · fluent


Current role: Pre-sales consultant for software and hardware · Slnee, 2022 – Present

Seniority: Pre-sales and systems/network engineering professional with about 15 years’ experience, progressing from account management to system engineering and into software and hardware pre-sales, supporting government and private-sector infrastructure and solution delivery.

Skills: Network administration, Cisco and routing, Security platforms, Pre-sales solutions, RFP and RFQ, Solution architecture, ERP and CRM, Cloud technologies

Education: BSc Computer Science · Neelan University

Certifications: Blue Coat Certified Proxy Administrator (BCCPA) · Blue Coat, Blue Coat Certified Proxy Professional (BCCPP) · Blue Coat, A10 Networks · A10 Networks, Fortinet Network Security · Fortinet, Fortinet NSE Institute course: The Threat Landscape · Fortinet NSE Institute, Intel Security (Kaspersky Internet Security) · Intel Security, AWS Cloud Practitioner Essentials (Second Edition) · AWS


Last role: IT Support · IKEA, September 2025 – March 2026

Seniority: Early-career IT professional with ~4 years across internships and IT support, most recently in an IT Support role at IKEA.

Skills: IT support, Incident management, Active Directory, Microsoft 365, Networking troubleshooting, Windows Server, Python, SQL

Achievements: resolved 100+ IT tickets using ITIL best practices, configured 10 new devices for user onboarding

Education: Bachelor's degree in Computer Science · King Khalid University, score 4.83/5.0

Languages: English · STEP 74/100

Certifications: Junior Data Scientist Association · INE, McKinsey Forward Program · McKinsey, Google Data Analytics Professional Certificate · Google


Current role: Lead IT Specialist · Radisson Blu Hotel, November 2024 – Present

Seniority: IT operations specialist with ~4.5 years' experience, progressing from freelance service desk and technical support (Independent Contractor, January 2022) through Lead IT Specialist / Technical IT Support (Project Tool, March 2024 – November 2024) to Lead IT Specialist for Radisson Blu Hotel (November 2024 – Present) in hospitality and industrial project environments.

Skills: Microsoft 365 administration, ServiceNow ITSM, Windows Server administration, Identity and access management, Networking and VPN, IT asset management, Patch and backup management, Cybersecurity and forensics

Education: Bachelor of Technology in Computer Science and Engineering · Providence College of Engineering, 2023 · CGPA 7.0

Languages: English · fluent; Arabic · basic

Certifications: Microsoft 365 Administrator, Cisco Networking Essentials, IBM Cybersecurity Fundamentals, ServiceNow ITSM Concepts, Digital Forensics from Cybrary, Google IT Support and System Administration, Fortinet Network Security Training, Cybersecurity Risk Management from US DHS, Data Analytics Foundations from LinkedIn Learning


Current role: System Administrator · Kanoo Travel Egypt, March 2025 – Present

Seniority: IT systems and network security professional, ~7 years’ experience from May 2019 to present, progressing from IT Specialist roles into System Administrator responsibility across travel, banking, and military environments.

Skills: Network security, FortiGate firewall, Active Directory management, Windows Server administration, VPN configuration, DNS and DHCP management, VMware operations, PowerShell scripting

Achievements: Improved performance 70% via bandwidth optimisation, Reduced security vulnerabilities 40% through core network device upgrades, Implemented 4 critical ACL policies, Supported 200+ users while processing 500+ support tickets monthly

Education: B.Sc. in Computer and Systems Engineering · Minia University, July 2018

Certifications: Cisco Cybersecurity Engineer · Cisco (May 2025), IT System Administration Track · Information Technology Institute (ITI) (2022), Cisco Certified Network Associate (CCNA) · Cisco, Microsoft Certified Solutions Associate (MCSA) · Microsoft


Last role: System Administrator and IT Support Manager · Charterhouse Middle East, March 2014 – April 2026

Seniority: Experienced IT infrastructure professional with steady progression from server and desktop support (since September 2007) into IT service desk and system administration leadership, most recently managing business-wide IT operations at Charterhouse Middle East for over 10 years (~18 years total).

Skills: System administration, Microsoft 365 administration, IT service management, Cybersecurity management, Network and infrastructure, Virtualisation and backup, Cloud platforms, Project management

Education: Bachelor’s in Information and Communications Technology · Birmingham City University; Diploma in Project Management · Alison Institution Academy for Advance Learning

Languages: English · fluent; Arabic · fluent

Certifications: Project Management Professional (PMP), Cisco Certified Network Associate (CCNA), Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Professional (MCP), Avaya IP Office 500 Certified, ITIL Foundation


Current role: Network Security Engineer · ISD High Technology, 2026 – Present

Seniority: Network security and networking professional with ~3 years’ experience, progressing from IT Specialist at IST Networks (2023–2024) to Network Engineer (2024–2026) and Network Security Engineer at ISD High Technology (2026–present).

Skills: Network security, Firewall administration, VPNs, Routing and switching, Network monitoring, Wireless networking, Endpoint security, VMware virtualisation

Achievements: Improved uptime 30% through proactive issue detection

Education: BSc in Management Information Systems · El Shorouk Academy, 2021

Languages: Arabic · native; English · intermediate B1

Certifications: Fortinet NSE4 · Fortinet, CCNA 200-301 · Cisco Networking Academy, CCNA Security 210-260 · Cisco, CCNP 300-115 · Cisco, Aruba Wireless Networks · Aruba, MCSA Windows Server 2019 · Microsoft, VMware ESXi Virtualisation · VMware, Kaspersky Security Center 14 · Kaspersky


Current role: IT Engineer · Kooheji Contractors W.L.L., October 2023 – Present

Seniority: Experienced IT infrastructure administrator/engineer (~8 years) progressing from IT support and IT technical sales into IT administration and server, network, and Microsoft 365 operations, including work at Tanveer IT Consultancy and current engineering support at Kooheji Contractors W.L.L.

Skills: IT administration, Windows Server administration, Microsoft 365 and Intune, Networking and firewalls, Active Directory and GPO, Backup and disaster recovery, Monitoring and infrastructure, Virtualisation and file services

Achievements: Managed 18 sites across Bahrain and Saudi Arabia, Performed disaster recovery using DELL TL-1000 tape media library with Veritas Backup, Administered Windows Server 2012 R2, Windows Server 2019 and Windows Server 2025, Implemented Microsoft Defender and Azure-based cybersecurity monitoring and controls

Education: Bachelor's degree in Electrical Engineering (Telecommunications) · COMSATS Institute of Information Technology

Languages: English · fluent, Urdu · fluent, Hindi · fluent

Certifications: Windows Server 2012 series (MCSA) · Pitman Training, Microsoft Windows Server 2019 hands-on training · Udemy, Sonic Wall Firewall Administration course · Udemy, Fundamentals of Cisco CLI switch configuration · Udemy, MS-102 Microsoft 365 administration course · Udemy, Intune MDM/MAM Microsoft Training course · Udemy


Current role: IT specialist team leader · Alsulaiman Group (IKEA Saudi Arabia & Bahrain), May 2022 – Present

Seniority: IT specialist team leader in enterprise system administration and identity and access management, ~4 years in multi-site IT support within a multinational retail environment, resume claim of 4+ years aligns with the dated experience provided

Skills: Active Directory administration, Microsoft Entra ID and multi-factor authentication, Group Policy management, Microsoft 365 and Exchange, Microsoft Azure support, SQL and Python scripting, Multi-site networking troubleshooting, IT asset lifecycle management

Achievements: imaged and set up 10 workstations for new branch rollout, led end-to-end multi-site IT deployment for Al-Hofuf branch, supported ERP go-live readiness and onsite operational handover

Education: Bachelor's degree in Computer Science · Imam Muhammad ibn Saud Islamic University, GPA 4.00/5.00

Languages: English · fluent, Arabic · bilingual


Education: Bachelor's degree in Computer Science · Sana'a University, score 4.52/5

Skills: AutoCAD, 3ds Max, Engineering design software, Adobe Photoshop, Microsoft Office, Teamwork, Communication, Leadership

Languages: Arabic · native, English · intermediate


Last role: Network Engineer · CareCloud, January 2023 – June 2026

Seniority: Mid-level network infrastructure engineer with ~5 years’ experience progressing from Assistant Network Engineer to Network Engineer at CareCloud in enterprise networking and network security; the dates support ~5 years (5+ stated in the resume aligns).

Skills: Enterprise networking, Cisco switching, Network security, FortiGate firewalls, Microsoft 365 hybrid, Microsoft Intune management, Windows Server Active Directory, Network troubleshooting

Achievements: Supported 2,000+ users across multiple office locations, Managed 120+ Cisco Catalyst and Nexus switches, Designed and deployed secure VLAN-based LAN/WAN with inter-VLAN routing, Configured FortiGate 600E including HA, SD-WAN and SSL VPN, Administered Active Directory, DNS and DHCP for enterprise environments, Deployed enterprise CCTV and IP surveillance with 500+ cameras, Implemented Microsoft 365 Hybrid using Entra ID and Azure AD Connect

Education: Bachelor of Science in Telecommunication and Networking · COMSATS University Islamabad, 2016–2020

Languages: English · professional working proficiency; Urdu · native proficiency

Certifications: Cisco Certified Specialist – Enterprise Core · Cisco, 2026-01-27, Cisco Certified Network Associate – Routing and Switching · Cisco, 2020-02-14, Fortinet NSE 4 – FortiOS 7.6 Administrator · Fortinet Training Institute, 2026-04-23, Getting Started in Cybersecurity 3.0 · Fortinet Training Institute, 2026-01-14, Routing and Switching (HCIP) · Huawei, CGSP-CCTV · Hikvision, CGSA-CCTV · Hikvision


Current role: Data Centre Network Engineer · center3, February 2026 – Present

Seniority: Progressed from IT support and junior data/admin support roles into data centre network engineering, ~2.5 years since January 2024, with current experience at center3.

Skills: Data centre networking, Core device troubleshooting, IT service management, SLA management, Network administration, Technical support, Cybersecurity practices, Active Directory

Education: Bachelor's degree in Computer science · The University of Swabi

Languages: Pashto · native, Urdu · professional, English · professional

Certifications: Professional Certificate in Cybersecurity · Khyber Pakhtunkhwa Information Technology Board, CCNA in computer networking · Corvit Networks Peshawar, Diploma in Python Programming · National Vocational and Technical Training Commission, Diploma in Information Technology · International College of Technology Swabi, Course in Office Automation · Star Institute of Computer Technology


Current role: IT specialist · Lavita Development Real Estate, January 2026 – Present

Seniority: Early-career IT support and network/security administration professional, ~4 years’ experience across Active Directory administration, network troubleshooting, and firewall deployment (Elhamd Company, 2022–2023; Lavita Development Real Estate, January 2026 – Present).

Skills: Windows Server administration, Active Directory and GPO, Network troubleshooting, CCNA networking, Sophos Firewall, DHCP and DNS, File sharing and permissions, VoIP troubleshooting

Education: Bachelor’s degree in Management Information Systems · Thebes Academy

Languages: Arabic · native; English · B2

Certifications: CCNA Networking · 2022, MCSA · Windows Server Administration · 2023, Sophos Firewall Administration · 2025


Current role: IT specialist · AL Asalah Insurance Broker, February 2025 – Present

Seniority: About 5 years of IT support, system administration and network maintenance experience, progressing from computer and network specialist to IT specialist; resume summary claiming over 3 years conflicts with the dated employment history (~5 years from March 2021 to the present).

Skills: System administration, Network configuration, Server administration, Technical troubleshooting, Security monitoring, QNAP storage management, Google Workspace, MySQL

Education: Bachelor's degree in Computer Information Systems · IAU, 2016 – 2020

Languages: Arabic · native

Certifications: Fundamental Artificial Intelligence · SDAIA, Artificial Intelligence Concepts and Advanced Applications · SDAIA, Foundation of SAP · Udemy-AL petrol University, Diploma in Data Analysis with Artificial Intelligence Power BI · Navedia University, Modern Technologies and Their Impact on Future Jobs · Droobs, Intellectual Property for Small and Medium Enterprises · Droobs, Microsoft Azure Fundamentals · MCIT, STC Data Analysis, Mathematical formulas for data analysis · Droobs, Techniques for Digitizing Archival Documents, Modern Research Methods in Databases, Combatting Electronic Piracy, Overview of TIA Certification, Blockchain · Droobs


Last role: Helper · Saudi Arabia, 1 year

Seniority: Early-career helper with ~1 year of experience in Saudi Arabia supporting warehouse and site operations; the resume provides only duration, not exact start and end dates.

Skills: Physical strength and stamina, Teamwork, Basic English communication, Fast learning, Time management

Education: High school certificate · Pakistan

Languages: Urdu · native; English · basic


Current role: Network & Cybersecurity Specialist · Port City BPO, December 2024 – Present

Seniority: Experienced network and cybersecurity professional with ~6 years spanning IT support, enterprise networking, firewall administration, SOC operations, and cloud security; the resume summary claims 4+ years, which appears lower than the work history dates support.

Skills: Network engineering, Firewall administration, Cloud security, SOC operations, Vulnerability assessment, Monitoring and automation, Incident response, Python

Education: Professional training in Network security and information security · EC-Council and Cisco, May 2027

Languages: Sinhala · native; English · professional proficiency

Certifications: DevNet Associate · Cisco · June 2026, Ethical Hacker · Cisco Networking Academy · July 2025, Cyber Threat Management · Cisco · July 2025, Network Defense and Endpoint Security · Cisco · July 2025, Fortinet Certified Associate – Cybersecurity · Fortinet · November 2025, FortiGate 7.6 Operator · Fortinet · November 2025, Threat Landscape 3.0 · Fortinet · October 2025, Security Operations Fundamentals · Palo Alto Networks · November 2025, Multicloud Network Associate · Aviatrix · November 2025, AWS Technical Essentials · Amazon Web Services · May 2026, ISO/IEC 27001:2022 Information Security Associate · SkillFront · January 2026, Vulnerability Management Detection and Response · Qualys · April 2026


Current role: Sales Representative · Bottega, April 2023 – Present

Seniority: Retail sales professional progressing through sales roles into Senior Sales Representative, with ~12 years’ experience across jewellery and luxury retail brands including Burberry and Saudi Jawaher Company, and currently working as a Sales Representative.

Skills: Sales strategy, Cross-selling, Customer relationship management, Customer service, Sales reporting, Communication, Problem solving, MS Office

Education: Diploma in computer and secretary · Al Aaliyah Institute, 2006

Certifications: Tourist restaurants and cafes management qualification programme · 2021, Professional diploma on skin care and professional makeup · 2021, How to set an example and make change · 2020, Depression symptoms and treatment methods · 2020, Professional mobile photography · 2020


Current role: Quality Control Engineer · Innovative Systems, January 2023 – Present

Seniority: Experienced professional with ~11 years in networking engineering and quality control, including Network Engineer roles at Archen and ICT Network Engineer at Mobcom, progressing into Quality Control Engineer work at Innovative Systems from January 2023.

Skills: Quality control, Network security, Network design, VLANs, Firewall configuration, Network configuration, Switching and routing, Routing protocols

Achievements: Identified and resolved defects, improving project performance by 20%

Education: Bachelor of Science in Network and Computer Hardware · Jizan University, August 2010 – August 2014

Languages: Arabic · native; English · advanced


Last role: Network technician (cooperative training) · Qatif Municipality, June 2024 – August 2024

Seniority: Early-career profile, ~4.5 years since starting an Intermediate Diploma in Computer Network Technology and completing a cooperative training placement at Qatif Municipality, while the Bachelor's degree in Information Technology is still in progress despite the summary describing the candidate as a recent graduate.

Skills: Routing protocols, Switching, Network security, VPN and WAN, Server administration, Wireless networking, Network protocols, Java fundamentals

Achievements: Achieved GPA 4.82/5

Education: Bachelor's degree in Information Technology · Saudi Electronic University, August 2025 – Present, Intermediate Diploma in Computer Network Technology · Dammam Technical College, January 2022 – August 2024

Languages: Arabic · native; English · B1 intermediate

Certifications: Scaling Networks · Cisco, 2024, Network Security · Cisco, 2024, NDG Linux Essentials · Cisco, 2024, AZ-500 learning path for secure networking · Microsoft, HCIA-Cloud Computing V5.5 course · Huawei, 2025


Last role: Network and archiving assistant · King Fahd University of Petroleum and Minerals (KFUPM), 2024 – 2026

Seniority: Early-career computer engineering graduate with ~2 years of dated part-time and internship experience in network support and automation while studying at KFUPM; most recent experience through 2026 at King Fahd University of Petroleum and Minerals (KFUPM).

Skills: AWS cloud services, Serverless AWS, Network routing and switching, Network security and firewalls, OpenStack, Python automation, Wireshark, Linux

Achievements: led a 6-member senior design project team, deployed a three-tier web architecture across 2 availability zones, achieved a GPA of 3.5/4.0 and Second Honors

Education: B.S. in Computer Engineering · King Fahd University of Petroleum and Minerals (KFUPM), 2021 – 2026, GPA 3.5/4.0, Second Honors

Certifications: AWS Certified Solutions Architect – Associate (SAA-C03) · Dec 2025, Cisco CCNA 200-301 · Apr 2026, Google Technical Support Fundamentals, Google Foundations of Cybersecurity


Current role: Senior Technician · NEOM Green Hydrogen Project, 2025 – Present

Seniority: Experienced network technician turned senior technician, with ~4 years of dated experience from 2022 to present in network installation, fibre optics and IP security systems, which slightly exceeds the 3 years stated in the summary.

Skills: Network installation, Cisco networking, Fibre optic splicing, OTDR testing, Structured cabling, Security systems, Technical troubleshooting, System administration

Education: Bachelor of Education (Honours) · University of Education, CGPA 2.83; Intermediate in Arts · College of Sharia and Islamic Science; Matriculation in Biology · Quaid-e-Azam Public High School

Languages: English · Fluent, Urdu · Native, Arabic · Basic

Certifications: Fibre Optic Splicing and Testing Certificate, CCTV Installation and Maintenance Certificate, Structured Cabling Training, Soft Skills Development Certificate from Overseas Employment Corporation, Government of Pakistan, Network Technician Career Path Exam from Virtual University of Pakistan, 2026-02-21, Computer Networking Course from TechView Team, 2025-11-13


Last role: Senior Network & System Engineer · Awtad Al Akaria Company, April 2021 – September 2025

Seniority: ~11 years progressing from Network & System Administrator through Network Support Engineer and Senior Network Engineer to Senior Network & System Engineer, spanning healthcare, hospitality and enterprise environments, with most recent senior infrastructure and security work at Awtad Al Akaria Company.

Skills: Network security, Network infrastructure, Systems administration, Cloud governance, Wireless design, Incident response, SIEM and SOAR, Active Directory

Education: Bachelor's in Electronics & Communications Engineering · Manuel L. Quezon University, 2008–2014

Certifications: Cisco Certified Engineer (CCNA) · Experts Academy, June 2013, Cybersecurity Essentials · Cisco Academy, February 2020


Current role: Head of Network, Security and Connectivity Operations · Detecon Al Saudia Co. Ltd (DETASAD), August 2023 – Present

Seniority: Progressed from IT support roles into senior network and security engineering, and moved into leadership as Head of Network, Security and Connectivity Operations at Detecon Al Saudia Co. Ltd (DETASAD) since 2023, with ~22 years in network and security (resume summary claims over 18 years, which does not match the dated history).

Skills: Network security operations, Firewall management, Load balancing, Incident response, Routing protocols, Cloud security, Vendor management, Team leadership

Achievements: Managed network operations for 22 hospitals, Deployed connectivity across 181 branches, Supported 100+ internal and external client networks, Managed security infrastructure for thousands of users across multiple government entities

Education: Diploma in Software Development · Oracle Developer Diploma, 2002–2004

Languages: Arabic · native, English · good

Certifications: ISO 22301:2019 Business Continuity Awareness · SGS, Cisco CCIE Routing and Switching, written · Cisco, Cisco CCNP Routing and Switching · Cisco, Cisco CCNA (640-802) · Cisco, Cisco CCNA Voice (640-461) · Cisco, Certified Information Security Manager, CISM · Infosec4tc, Palo Alto PCNSA · Palo Alto Networks, FortiGate NGFW (NSE4) · Fortinet, Certified Ethical Hacker, CEH v10 · EC-Council

السلام عليكم


Last role: Product and customer business support intern · Saudi Aramco, January 2025 – March 2025

Seniority: Early-career business graduate with ~5 years from customer service and insurance sales roles (starting January 2020) to internships supporting customers and products at Gulf International Bank (GIB) and Saudi Aramco, ending March 2025.

Skills: Customer support, CRM, Insurance sales, Market analysis, Project coordination, Policy drafting, Microsoft Office, Team leadership

Achievements: Developed 2 insurance products with full documentation and policy drafting, Founded 1 marketing club, Organised 1 university majors exhibition

Education: Bachelor’s degree in Business Administration · Prince Mohammed Bin Fahd University, 2021–2025, score 3.26/4.00, Diploma in Marketing · Jubail Industrial College, 2016–2019


Last role: Senior IT Associate · Althawaqh Food Co, 2019 – 2026

Seniority: Senior IT associate with ~16 years in IT infrastructure, network systems, POS systems and CCTV multi-site technical support, including large-scale POS deployments at Althawaqh Food Co and earlier roles at Tanami Retail and Gulf Trading Holding Co; resume claims over 15 years, consistent with the dated work history (2010–2026).

Skills: IT infrastructure, network administration, structured cabling, POS implementation, POS troubleshooting, CCTV systems, helpdesk support, Active Directory administration

Achievements: rolled out NCR Aloha POS across 70 outlets, completed full NCR Aloha POS implementation in 3 months, piloted NCR Aloha POS at 1 outlet before regional rollout, replaced legacy Omega POS platform

Education: BSc in Computer Science · University of Karachi

Certifications: Computer Technician · Pakistan Institute of Technical Skills, 2014 – 2016


Current role: Service Crew · Wendy's, December 2024 – Present

Seniority: Customer-facing, service-focused career with retail sales experience from Sales assistant at Landmark group Company (May 2017 – July 2020) followed by Service Crew at Wendy's (December 2024 – Present), for ~9 years of experience overall with a gap between July 2020 and December 2024.

Skills: Customer service, Team collaboration, Relationship management, Sales support, Inventory management, Data analysis, Process improvement, Active listening

Achievements: improved restaurant cleanliness, minimised waste through careful food preparation and storage, resolved customer complaints promptly, reduced order errors and wastage significantly, maintained health and safety compliance

Education: Diploma of Higher Education in Business Accountancy · Tiligatar Higher secondary school, 2013

Languages: English · advanced, Arabic · elementary, Nepali · proficient


Last role: HR Trainee · Qanabah Company, May 2025 – October 2025

Seniority: Early-career HR professional with ~4 years of HR operations experience alongside a Bachelor of Business Administration in human resource management, including an HR Trainee role at Qanabah Company.

Skills: HR operations, Contracts and settlements, Employee administration, Government HR platforms, Regulatory compliance, Residency and work permits, Leave and insurance management, Microsoft Office

Education: Bachelor of Business Administration in Human Resource Management · Majmaah University, August 2021 – May 2025


Current role: Wholesale and hypermarket sales representative · Ajlan & Brothers, 2024 – Present

Seniority: Experienced sales professional (~11 years) progressing from sales representative roles into territory and team leadership within FMCG distribution at Danone Egypt, with ongoing responsibility for wholesaler and hypermarket sales at Ajlan & Brothers.

Skills: B2B sales, FMCG distribution, Territory management, Key account management, Route-to-market, Customer relationship management, CRM systems, Sales reporting

Achievements: Consistently exceeded monthly sales and collection targets, Achieved monthly and quarterly sales targets while maintaining high customer satisfaction

Education: Bachelor of Arts in French language · Tanta University, 2009–2013

Languages: Arabic · native; English · professional working proficiency; French · professional working proficiency


Current role: IT volunteer · Al-Bir Box Foundation, February 2024 – Present

Seniority: Early-career IT professional with ~2.5 years spanning IT volunteering and a network engineering internship in IT infrastructure and systems management at Al-Bir Box Foundation and Regional Laboratory and Blood Bank, plus an administrative assistant role at Human Development Company; CCNA-certified.

Skills: Network protocols, Network device administration, Help desk support, Troubleshooting, MySQL fundamentals, Microsoft and Google Workspace, Zabbix monitoring with SNMP, Grafana dashboards

Education: Bachelor's Degree in Computer and Network Engineering · Jazan University, August 2020 – May 2025, score 4.24/5.00

Certifications: Cisco Certified Network Associate (CCNA) · Cisco, Introduction to Cybersecurity · Cisco Networking Academy, Microsoft Excel Training · Doroob Platform


Current role: System & Network Engineer · WireFilter, 2021 – Present

Seniority: Mid-level system and network engineer with ~5.5 years since 2021 at WireFilter, despite the resume summary stating approximately four years.

Skills: Network monitoring, Traffic analysis, Vulnerability scanning, Firewall management, Routing and switching, Linux administration, Nmap scanning, Incident management

Education: Bachelor's degree in Cyber Defence and Information Assurance · Tiffin University, 2019; GPA 3.0/4.0

Languages: Arabic · native, English · fluent

Certifications: Security Operations Centre Level 1 · TryHackMe, Security+ · CompTIA, Google AI Essentials, Networking Fundamentals, Cyber Security 101, Web Fundamentals


Last role: IT Support (Co-op Training) · Arabian Drilling, October 2025 – March 2026

Seniority: Early-career IT professional with ~5 years of experience across customer service and co-op IT support roles (May 2021 – March 2026), most recently in IT support at Arabian Drilling.

Skills: Technical support, End-user assistance, Hardware troubleshooting, Software troubleshooting, IT system installation, Network configuration, Customer service, Microsoft Office

Education: Diploma in Information Technology · King Faisal University


Last role: Cybersecurity co-op trainee · King Fahad Medical City, June 2025 – August 2025

Seniority: Early-career cybersecurity professional with ~4 years from the start of an undergraduate degree and a short co-op placement, most notably within network defence and incident-response work at King Fahad Medical City (June–August 2025); no longer-tenure work history is listed beyond that placement.

Skills: Network analysis, Intrusion detection, Digital forensics, Vulnerability assessment, Python scripting, Access control and firewall hardening, Linux and Windows administration

Achievements: Implemented role-based access control across an academic registration system, Hardened authentication workflows using dual-layer validation, Resolved a critical SMTP firewall misconfiguration via port-level access rule updates, Audited and restructured database membership permissions to remove conflicting role assignments, Architected an isolated multi-VM network using Proxmox VE, Deployed Apache Guacamole as a remote access gateway with browser-based noVNC/RDP/SSH access, Configured an Apache web server as a target host with live traffic capture and analysis, Integrated Snort IDS for real-time alert generation and produced incident response reports

Education: Bachelor of Science in Cybersecurity · University of Hafr Al-Batin, August 2022 – June 2026; Graduation project: isolated multi-VM network on Proxmox VE, simulated enterprise network segments, Deployed Apache Guacamole remote access gateway with browser-based noVNC/RDP/SSH access, Configured Apache web server as a target host with live traffic capture and analysis, Integrated Snort IDS for real-time alert generation and documented incident response reports

Languages: Arabic · native; English · professional working proficiency

Certifications: Web application penetration testing · specialist course, Digital forensics · specialist course


Current role: IT personnel · Al Bassam Groups, January 2023 – Present

Seniority: Systems and network administration professional with progressive enterprise IT experience from 2009 (System Administrator & IT Manager, Al Haram Imports & Exports; Regional IT Officer, United Electronics Co eXtra; System Administrator & IT Manager, Al Haram Imports & Exports) to ongoing IT personnel (Al Bassam Groups), ~16 years total experience; resume summary claims 4 years, which appears inconsistent with the dated work history.

Skills: IT operations, Windows Server, Active Directory, Azure administration, cloud migration, network administration, Exchange administration, project management

Achievements: increased operational efficiency by 35% via company-wide IT infrastructure redesign, reduced IT waste by 26% through IT budget and cost management, streamlined workflow by 20% with enterprise ERP implementation, improved team productivity by 25% by standardising IT processes, reduced operational costs by 30% through cloud migration for critical applications

Education: Bachelor's degree in Electronics and Communication · Jawaharlal Nehru University

Certifications: Microsoft Certified: Azure Administrator · Microsoft, MCITP: Enterprise Administrator for Windows Server 2016 · Microsoft, MCTS: Windows Server Active Directory, Application and Network Infrastructure · Microsoft, Microsoft O365 Fundamentals · Microsoft, Microsoft Windows 7/10 · Microsoft


Current role: Web and systems developer · Freelance, January 2020 – Present

Seniority: Software engineer background moving into IT and system administration alongside ongoing web development, with ~7.5 years’ experience across roles such as Nano Soft Company and Al-Namaa Exchange Company (latest role ongoing); no evidence of longer seniority than the dated history supports.

Skills: Network configuration, System administration, Windows and Linux administration, CCTV and biometric setup, PHP Laravel, Python, Oracle and MySQL, JavaScript TypeScript

Education: BSc in Information Systems · University of Science and Technology, Yemen, July 2014 – June 2018

Languages: English · upper-intermediate, Arabic · native

Certifications: MikroTik networking, PHP Laravel, Python programming, Oracle database administration


Last role: Software Engineering Trainee · Khafji Joint Operations (KJO), June 2025 – August 2025

Seniority: Early-career software engineering graduate, ~6 years since starting a BSc in Computer Software Engineering at King Fahd University of Petroleum and Minerals, plus a short internship as a Software Engineering Trainee at Khafji Joint Operations.

Skills: Python, Java, SQL, React, Web development, Database design, Debugging, Secure software development

Education: Bachelor of Science in Computer Software Engineering · King Fahd University of Petroleum and Minerals, August 2020 – May 2026

Languages: Arabic · native, English · proficient

Certifications: Fundamentals of Artificial Intelligence · Saudi Data & AI Authority (SDAIA), September 2025