<div class="content"><p>The LINEAGENTGROUPLIST packet describes a list of ACD agent
groups. This packet can contain an array of <a href="d4f50427-b729-4dfd-a81c-1733969c8788" data-linktype="relative-path">LINEAGENTGROUPENTRY</a>
packets.</p><p>Multiple packets use the LINEAGENTGROUPLIST packet; these
include the <a href="fb1aeb4d-a4f8-4beb-8cd6-ee46567fba8a" data-linktype="relative-path">GetAgentGroupList</a>,
<a href="0ef290e7-0114-479e-8d87-149b8f7f1b4a" data-linktype="relative-path">GetGroupList</a>, and <a href="ec94bc81-d553-40cc-a9d7-e3d9008bef84" data-linktype="relative-path">SetAgentGroup</a> packets. </p><table>
 <tbody><tr>
  <th><p><br/>0</p></th>
  <th><p><br/>1</p></th>
  <th><p><br/>2</p></th>
  <th><p><br/>3</p></th>
  <th><p><br/>4</p></th>
  <th><p><br/>5</p></th>
  <th><p><br/>6</p></th>
  <th><p><br/>7</p></th>
  <th><p><br/>8</p></th>
  <th><p><br/>9</p></th>
  <th><p>1<br/>0</p></th>
  <th><p><br/>1</p></th>
  <th><p><br/>2</p></th>
  <th><p><br/>3</p></th>
  <th><p><br/>4</p></th>
  <th><p><br/>5</p></th>
  <th><p><br/>6</p></th>
  <th><p><br/>7</p></th>
  <th><p><br/>8</p></th>
  <th><p><br/>9</p></th>
  <th><p>2<br/>0</p></th>
  <th><p><br/>1</p></th>
  <th><p><br/>2</p></th>
  <th><p><br/>3</p></th>
  <th><p><br/>4</p></th>
  <th><p><br/>5</p></th>
  <th><p><br/>6</p></th>
  <th><p><br/>7</p></th>
  <th><p><br/>8</p></th>
  <th><p><br/>9</p></th>
  <th><p>3<br/>0</p></th>
  <th><p><br/>1</p></th>
 </tr>
 <tr>
  <td colspan="32">
  <p align="center">dwTotalSize</p>
  </td>
 </tr>
 <tr>
  <td colspan="32">
  <p align="center">dwNeededSize</p>
  </td>
 </tr>
 <tr>
  <td colspan="32">
  <p align="center">dwUsedSize</p>
  </td>
 </tr>
 <tr>
  <td colspan="32">
  <p align="center">dwNumEntries</p>
  </td>
 </tr>
 <tr>
  <td colspan="32">
  <p align="center">dwListSize</p>
  </td>
 </tr>
 <tr>
  <td colspan="32">
  <p align="center">dwListOffset</p>
  </td>
 </tr>
 <tr>
  <td colspan="32">
  <p align="center">VarData
  (variable)</p>
  </td>
 </tr>
 <tr>
  <td colspan="32">
  <p align="center">...</p>
  </td>
 </tr>
</tbody></table><p><b>dwTotalSize (4 bytes): </b>An unsigned 32-bit
integer. The total size, in bytes, allocated to this data structure. </p><p><b>dwNeededSize (4 bytes): </b>An unsigned 32-bit
integer. The size, in bytes, needed to hold all the information requested. </p><p><b>dwUsedSize (4 bytes): </b>An unsigned 32-bit
integer. The size, in bytes, of the portion of this packet that contains useful
information.</p><p><b>dwNumEntries (4 bytes): </b>An unsigned 32-bit
integer. The number of LINEAGENTGROUPENTRY packets that appear in the list
array specified by <b>dwListOffset</b>. The value MUST be 0 if no agent is
associated with (logged on) the address.</p><p><b>dwListSize (4 bytes): </b>An unsigned 32-bit
integer. The size of the group list array, in bytes.</p><p><b>dwListOffset (4 bytes): </b>An unsigned 32-bit
integer. Offset from the beginning of this packet to an array of
LINEAGENTGROUPENTRY packets that specify information about each ACD group into
which the current agent is to be associated with (logged on) the address. This
is <b>dwNumEntries</b> times SIZEOF(LINEAGENTGROUPENTRY). The size of the field
MUST be specified by <b>dwListSize</b>.</p><p><b>VarData (variable): </b>An array of
LINEAGENTGROUPENTRY packets that specify information about each ACD group into
which the current agent is to be associated with (logged on) at the address as
specified by <b>dwListOffset</b>.</p></div>